Facebook Page Admin and Managers Course with Laurel Papworth
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Facebook Page Admin and Managers Course with Laurel Papworth

SEO for Facebook, Facebook Ads and Boosting Posts, Facebook Analytics & Insights, Facebook Content
4.4 (32 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
2,470 students enrolled
Last updated 1/2017
Current price: $10 Original price: $200 Discount: 95% off
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  • 2 hours on-demand video
  • 2 Articles
  • 1 Supplemental Resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What Will I Learn?
CREATE: a Facebook Page and Understand the Importance of Correct Creation
ENGAGE: Develop a Conversation Diary and Programming Schedule
ADS: Create and Manage Ads on Facebook
INSIGHTS: Write Measurement Reports on Facebook Measurement & Analytics
SEO: Understand and Leverage FBO (Facebook Optimization) for more Newsfeed engagement
View Curriculum
  • Open to learning about Facebook Ads, Insights, Engagement, SEO/FBO and Content
  • A core understanding of computers and browsers

Learn from Laurel Papworth: Hi there, I've looked after the Facebook Pages for reality TV shows like Masterchef and Idol through to Not for Profits and Gov like United Nations (UNHCR) and Local Government. Named by Forbes Magazine as a global Top 50 Social Media Influencer, I have been teaching social media at the University of Sydney for the last 10 years. This is a thorough, framework for online community engagement and Facebook Page Admin management for the serious social media profeessional. I look forward to answering your questions! 

FOR PROFESSIONAL FACEBOOK PAGE ADMIN or MANAGERS This course is for those that want more likes and engagement on their Facebook Page, who feel there is more to discover or who want to set up their Facebook properly as the first 30 days are crucial. Also those who want to use analytics to increase engagement (comments and shares) of their status updates. Do you need to understand Facebook Optimisation (FBO) such as Last Actor 50 and how to leverage it? We also cover Facebook Advertising and 3rd party platforms, adding Instagram and YouTube to your Facebook Page and so on.

  • Create your Facebook Page (tips of what to avoid)
  • Understand and leverage Facebook Optimisation (get in the Newsfeed!)
  • Get more Likes and Engagement (shares and comments)
  • Use Facebook Analytics and write a report.
  • Create Facebook Ads and Understand the marketing intelligence

TIME POOR? You don't need to do this course if you are happy flitting around the 'net, watching random videos, and reading blogs etc. But short on time? Then that's what this course is about.

LOW PRICE I priced it low currently - you can pay more for my real life classes if you like :P - to make it accessible to everyone, in every country, in every job and for every reason. The price will go up a little in December 2015 once I've added more videos lectures and an updated workbook to the course. Of course if you join now, you'll get all that later on too ;) but I will keep this course at a reasonable price. Still, it's cheaper right now.

MENTORING If you think you could be doing better with your Facebook Page, have any questions, need some help, come right on in. The Q&A forum has some good questions from students in it - please add your's - and I'm adding videos based on their priorities (adding Instagram for Business seems to be popular!). Please join in and don't forget to post your Facebook Page in the Discussion area for feedback.


If you download the Udemy app on iPhone or Android, don't forget to select High Def HD in the settings and play in full screen (double tap) to see the demonstrations clearly.

I've managed the strategy, campaigns and Facebook Pages and forums and blogs of TV shows such as JUNIOR MASTERCHEF, IDOL and BIG BROTHER. I specifically adapted these quick courses to bring social media managers like you up to speed efficiently and cost effectively. Look out for my other courses!

SHORT COURSE: This is a mini-course that is part of a much larger Social Media Campaign course - you will find some videos duplicated from the Campaign course on my corporate account. Some students just want a quick and easy course on one aspect of campaigns - that is the purpose of this course. So if you are just looking for measurement and analytics tools and strategies as part of social media campaigns, this is the course for you!

Key Information on Udemy and this Course (first lecture in last section).

Who is the target audience?
  • Small Business that manage a Facebook Page
  • Virtual Assistants that want to manage a Facebook Page for clients
  • Social Media Managers looking for more in-depth knowledge
  • Marketing and PR Professionals coming up to speed on Social Media
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Curriculum For This Course
Expand All 22 Lectures Collapse All 22 Lectures 01:59:38
Let's Get Going!
1 Lecture 03:27

Thank you so much for joining me - lets learn a little about each other and go through the curriculum!

Preview 03:27
What is FBO? SEO for Facebook Optimisation
4 Lectures 23:54

Before we create our Facebook Page for Business in the next lecture, we need to understand Facebook's newsfeed algorithm sometimes called "FBO" and how it can stop the majority (over 90%) of the "Likes" on your Page seeing your status updates. Once we understand THAT, the rest of the lectures show you how to work around FBO to get more Likes, engagement and call to actions.

  • Understand FBO (Facebook Optimisation) and Edgerank
  • See how the "Social Graph" (your network) impacts what you see
  • Understand how customers are treated as target audiences by Facebook and what that means for your Page

Any questions? Please ask me in Discussion Area.


Preview 09:36

Just a quick note about new Lecture 7 in Section 1: In the ABOUT section of the Facebook Page there is a TOPICS section - you have to choose 3 keywords for your Facebook Page. These 3 Keyword TOPICS are anchored into the FBO (Facebook Optimisation) of your Page and affect: 

  1. Social Graph Search (the SEO or search engine optimisation of people searching on Facebook) so if people are searching "baking" "cooking" and "food" and they are your 3 keywords, your Page should come up in Facebook search. The RIGHT keywords will mean it will come top of Facebook Search. 
  2. also the PEOPLE ALSO LIKE box on the Facebook Page (Facebook recommending your Page on other Pages).. 

Choose them wisely. The wrong words will mean you don't rank well on Facebook search for those keywords (Facebook will check your Page for that keyword. ). 

Thanks to Toby for the question in the Discussion area. Happy to answer any questions with text/pictures and/or Video in the Discussion area. 

Cheerio :) Laurel xxxxx 

#Facebook #FBO #About #Topics

Preview 03:56

CASE STUDIES: let's analyse some Facebook Business Pages. Can you tell if Facebook knows who the Page is for? Let's see the penalty/reward in the Engagement vs Likes area!

  • Analyse some Pages - is it clear who the Page is for? Will the Page confuse Facebook.
  • Evaluate 3x Business Page Status Updates - who will Facebook give each one to?
  • What makes Facebook REMOVE your content from your customers newsfeed even though they "liked" the Page?
  • Understand why a Facebook Page cannot be all things to all people.

Discussion: If you have a Page and enough Likes on it, and enough updates and want us to review it, please link to your Facebook Page in the Discussion area. You can ask more questions there too! (right hand side)


FBO Facebook Target Audience - Targetted Communications on Facebook

If Facebook targets content from Pages to specific Tribes/Market Segments, how many target segments does YOUR organisation/business/Course/Event have?

  • how many pages do you need?
  • An example of a brand with 3 pages - customer service/techie, jobs/employment and marketing/coupons/Competitions.
  • Facebook Inc (the company) has over 80 market segment Facebook Business Pages themselves!

Discussion: Do you know your customer tribes?


Preview 05:28
How do I set up my Facebook PAGE properly?
4 Lectures 27:44

Creating a Facebook Business Page takes seconds but there are things you should consider from before you even go live!

  • Create a Page from scratch (you can have many Pages, even test pages!)
  • Facebook targetting and what it means for Engagement on your Page
  • What decisions to make about the Social Graph, tribes and keyword interests that impact engagement

Discussion: how did that work for you? Do you already have a Page but are wondering if you've done it right? Let me know!

Correctly setup your Facebook Page

With a New Page, it's a good idea to see what's "under the hood" so to speak. We go through the different options and setup on the Page.

  • Understanding the Facebook Business Page
  • Liking your own Page
  • Menus and layout of a Facebook Business Page

DISCUSSION Let me know if you want more lectures on Facebook menus/dashboard, but these first 10 or so lectures are to get you up and running with a properly set up Page for your Campaign.


What Are the Facebook Page Settings?: Menus, Options and So on

Learn how to tell the history of your industry, your brand or your location through a milestone timeline

  • Look at case studies of companies using historical timelines to tell the company history back to 1800's
  • Look at case studies of organisations telling stories back in time for the area or the industry (not just company)
  • Learn how to build out your timeline and why you would want to...

Discussion: Do you know of a Page with a cool timeline? Share it in the discussion area. :)


Case Studies: Facebook Page Milestone Timeline for Social Media Marketing

Did you like Interest Lists for Business Pages on Facebook? Well here is the workaround for 2017! 

Preview 05:47
Change your Cover Photo!
2 Lectures 07:19

Case studies of what works and doesn't work with Cover photos.

  • Cover photos have a lot of FBO "love"
  • Most Companies forget to add a Description and Call to Action that shows up in the newsfeed of their customers
  • Rotating images weekly or monthly will help a lot with engagement.

Discussion: how often do YOU change your cover photo? What sort of images do you use? Do you repeat the photos? Not sure... ask in Discussion on the Right Hand Side! :)


Best Practice: How Do I Change Facebook Cover Photos?

A great tool to create a cover photo.

If you DO use it to create a Facebook Cover photo, please add to the Discussion forum so I can see your artwork and your branding? :)


How to Design a Facebook Business Page Cover Photo
Manage CONTENT on your Page
2 Lectures 12:47

Posting certain types of social media updates up at certain times of the day, days of the week and times of the year (not just Christmas!) will get you more likes, shares, and general engagement.

  • Conversation Diary and hashtags for popular events and vox pop moments (see Twitter area for more on Hashtags).
  • Example: Throwback Thursday #TBT in more depth on Facebook.
  • Basics of obtaining more engagement through rituals and rites of passage.
  • Learning the Days of the week, music/tv/film/ current events, rituals and rites of Passage on Facebook.

Discussion: not all "special events" are relevant to all groups. Sometimes certain events happen like a disaster, a celebrity event or political news that gets your "community" going. Got any examples? I love new examples! :) Please let me know in the Discussion area.


More Shares/Comments: Creating Conversation Diary/Social Media Content Calendar

We look at examples of Pages that have the four different types of updates and the difference in engagement that brings

  • Statement and push broadcast updates - impact and lack of interaction.
  • Question and social search for replies
  • Discussion and tagging other pages, plus hashtags again
  • Distribution and measuring URL shorteners

DISCUSSION: Do you have a conversation diary and are you putting in the different types of updates?


Case Study: 4 Different Types of Status Update for Different Facebook Engagement
NEW: Facebook Groups for Business
2 Lectures 11:13

A great question from Kelli in the Q&A Discussion Forum: PART 1: what is the difference between a Group and a Page and PART 2: How to migrate "likes" from a Page to become members of your Group. This is Part 1.

STUDENT Q: Difference Between Facebook GROUPS vs Facebook PAGES

A great question from Kelli in the Q&A Discussion Forum: PART 1: what is the difference between a Group and a Page and PART 2: How to migrate "likes" from a Page to become members of your Group. This is Part 2.

STUDENT Q: How to Get Page Facebook Page LIKES to Become MEMBERS of a GROUP
Adding Business Apps to Facebook Page
2 Lectures 08:24

Connect your Instagram to your Facebook BUSINESS PAGE (not personal profile) and have your Instagram photos & images show up directly in the Page timeline! This video walks you through the setup.


How Do I Add Instagram to a Facebook Business Page Timeline?

How to Add Mailchimp to your Facebook Page so your customers don't have to leave Facebook to sign up! 

NEW How to Add Mailchimp to Facebook Pages
Facebook ADVERTISEMENTS ADS and Boosted Posts
2 Lectures 18:36

Exploring the Facebook Ads area

  • Understanding Facebook's evaluation of an M.A.U (monthly active user),
  • Using the Ad platform for marketing intelligence about your customer (how many live in major cities, are 24 yr old and like Lady Gag and volleyball whilst pregnant!?) Using Facebook as a Focus Group.
  • How to Create an Ad on Facebook - different types of Ads
  • Understanding Payment, images and text desktop vs sidebar vs mobile ads

Discussion: Even if you don't Buy attention on Facebook how can you use the Ad platform to Earn attention? if you did buy ads, how did they work out for you? Good, bad, waste of money, like winning the lottery?


Preview 14:10

How to create a Business Manager Account on Facebook Pages

NEW Set up Facebook Page BUSINESS Manager for multiple Facebook Ad accounts
Bonus Lectures
3 Lectures 02:17
Key Information on Udemy and this Course

Facebook Quiz
2 questions

Workbook from Uni of Sydney Facebook/Twitter one day class and corporate/small business workshops.

Click VIEW RESOURCES then DOWNLOAD this lecture. It's a PDF.

RESOURCES: Workbook from Class
4 pages

Social media courses on Facebook, social media strategy, Twitter, social media campaigns, automate, monitoring dashboards and so on. 

About the Instructor
Laurel Papworth
4.6 Average rating
81 Reviews
5,982 Students
6 Courses
Social Media Strategist & Course Facilitator

I am a CERT IV Training and Assessment certified trainer (Diplomas and Certificates etc) and I also have taught a Masters of Convergent Media. My personal social media: Forbes Magazine named me in the Top 50 Social Media Influencers globally,named head of media, social media by Marketing Magazine and in the Power150 (AdAge Magazine) Media bloggers. I strive to show the theory/strategy with practical tactical tools in online community building.

Professionally, I manage Facebook Pages for Junior Masterchef, Idol, Big Brother etc. I have taught social media for businesses at University of Sydney for 10 years and I have 7,000 online students. My clients range from UNHCR and TV shows to small businesses and Women Matter (Saudi Arabia Women of Islam community).  I have a quarter of a million followers online, personally reaching around 6 million people per month through social media. I have taught around 100,000 people in the last 10 years how to build online communities, create social media content, write strategy documents, drive social media campaigns and improve their Facebook Page through FBO and earned attention. 

I personally have a quarter of a million followers online, personally reaching around 6 million people per month through social media. I have taught around 100,000 people in the last 10 years how to build online communities, create social media content, write strategy documents, drive social media campaigns and improve their Facebook Page through FBO and earned attention and have around 7,000 online students.