Executive & Administrative Assistant Training
3.9 (138 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
410 students enrolled
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Executive & Administrative Assistant Training

A Practical Guide To The Essential Skills Required To Be An Effective Personal and Executive Assistant
3.9 (138 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
410 students enrolled
Created by Adam Kharchoufa
Last updated 12/2016
English
Current price: $10 Original price: $95 Discount: 89% off
1 day left at this price!
30-Day Money-Back Guarantee
Includes:
  • 1 hour on-demand video
  • 2 Articles
  • 2 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Learn To Be flexible and adaptable to styles of their management
  • Master various communication methods
  • Improve time management, organizing and planning skills
  • Learn how to manage meetings effectively
  • Be an effective goalkeeper
  • Be proficient at office technology & tools
  • Master note taking at management meetings
View Curriculum
Requirements
  • No prior knowledge is required to fully benefit from this training
Description

Being a personal/administrative/executive Assistant is an important role that requires a special set of skills. Whether you are monitoring a boss's schedules, arranging a business travel, taking minutes in a board meeting, or preparing important files all should be done with a high degree of accuracy, transparency and confidentiality. Being trustful, reliable and discrete are some of the most important characteristics for an executive assistant.


Our Administrative Assistant Training course will show learners what it takes to be a very effective & efficient personal assistant. Students will learn how to effectively manage busy managers' schedules, organize meetings, and even how to be a smart gatekeeper. Being an personal/administrative/executive assistant takes a special skill set and this Udemy course will provide learners with the essential tools.

The course material will tackle some of the sub topics that are of common interest to administrative assistants such as: administrative assistant job description, administrative assistant duties, administrative assistant job, administrative assistant skills list, administrative assistant day, administrative assistant training & administrative assistant skills..etc

Learning Objectives:

  • Be flexible and adaptable to styles of senior management
  • Effective Communication skills (written, verbal, and nonverbal methods)
  • Improve time management, organizing and planning skills
  • Monitor meetings effectively
  • Learn how to be an effective gatekeeper
  • Be good at office technology & tools
  • Master note taking at management meetings
  • How to improve focus & concentration in meetings
  • Deal with technical subjects and jargon

Keywords: administrative courses, executive assistant courses, administrative assistant classes, online classes for medical assistants, admin training courses, administrative assistant online courses, administrative assistant degree online, executive assistant training courses, executive assistant courses online, executive assistant classes online, executive assistant workshops, executive assistant course online, online classes for executive assistant, online classes for administrative assistant, executive assistant training programs, medical office assistant online courses, online school for executive assistant, online school for administrative assistant, administrative assistant seminars, classes for executive assistants, online executive assistant training, online executive assistant certification

Who is the target audience?
  • This course is ideal for individuals working as or aspiring to work as executive, personal or administrative assistant
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Curriculum For This Course
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Introduction
4 Lectures 03:54


  • Learning Objectives
Preview 01:05

Executive Assistants & Leadership Skills
01:57
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The Big Picture
23 Lectures 53:28
  • Adopting to Their Style
  • Anticipate Their Needs
  • Getting Your Responsibilities Defined
  • When to Take the Initiative
Preview 04:52


  • Social Intelligence
  • Basic Business Acumen
  • Office Management
  • Active Listening
Preview 04:48

Module 3 Case Study
00:23

  • Calendar Management
  • Prepare for Changes and Surprises
  • Keeping Others on Track
  • Urgent / Important Matrix
Time Management
04:11

Module 4 Case Study
00:51

  • Creating an Agenda
  • Keeping Minutes
  • Keeping the Meeting on Time
  • Variations for Large and Small Meetings
Managing Meetings
05:44

Module 5 Case Study
00:33

  • Email Protocol
  • Office Machinery
  • Computer and Software Skills
  • Communication Skills

Tools of the Trade (I)
05:01

Module 6 Case Study
00:32

  • Phone and Voicemail Etiquette
  • Word Processing
  • Business Writing
  • Internet Research



Tools of the Trade (II)
03:44

Module 7 Case Study
00:23

  • Filtering Data and Information
  • Learn to Say No
  • Dealing with Difficult People
  • Recognize the Tricks


Acting as a Gatekeeper
04:58

Module 8 Case Study
00:30

  • Prioritizing Your Workload
  • Goal Setting
  • Plan for Tomorrow, Today
  • Staying on Track
Planning & Organizing Skills
04:23

Module 9 Case Study
00:27

  • Your Confidentiality Duty
  • Be Diplomatic and Discreet
  • Keeping Data Secure
  • What to Do in Sticky Situations
Confidentiality Guidelines
04:12

Module 10 Case Study
00:34

  • Project Management
  • Trade Shows
  • Interacting with Clients
  • Social Media Management
Specific Tasks
05:23

Q&A Revision
00:04

Module 11 Case Study
00:26

Recommended Resources
00:28

Closing Note
00:22
About the Instructor
Adam Kharchoufa
4.0 Average rating
1,542 Reviews
14,146 Students
54 Courses
Qualified Psychologist | Personal Development Coach

Adam Kharchoufa is a qualified psychologist. Before he changed career to psychology and personal development Adam worked for 10 years training and coaching employees in some of the largest global financial institutions in the world. His mission is to deliver maximum learning value to students interested in improving or acquiring key soft skills such as communication, leadership, management, productivity, emotional intelligence, well-being, problem solving, creativity, conflict resolution and other intangible skills.