Excellence in Warehouse Management

Learn to Manage the Storage and Handling, Improve Efficiency, Minimise Costs, and Maximise Value in the Modern Warehouse
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  • Lectures 42
  • Length 6.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 5/2015 English

Course Description

The warehouse continues to play a key role in every organisation's supply chain. Managers can benefit greatly from a better understanding of just what this role entails, and how it directly affects business. Because it's vital that finished goods be held in close proximity to the point of consumption, many warehouses have evolved beyond simple storage facilities to provide fulfilment, sortation, and consolidation services as cross-docking and transshipment centres.

This course was designed based on the instructor's real-world knowledge and experience, gained through hands-on operations. It will enable you to improve your warehouse procedures as a whole, by teaching you the basic principles of warehousing, and by examining both the current challenges and future advances associated with warehouse management. You'll learn effective methods for increasing productivity, reducing costs, improving customer relations, maintaining employee health and safety, and mitigating negative environmental effects.

By completing this course, you'll be armed with the valuable and practical skills you need to improve both your personal performance as a Warehouse Manager, and the overall performance of your company's warehouse as an integral part of the supply chain. You'll know how to increase the efficiency, productivity, quality and accuracy of your warehouse procedures. You'll understand key elements such as choosing the right technology, storage, and handling equipment, as well as effective workforce management and evaluation methods. You'll also understand the significance of improving health and safety, and reducing adverse environmental outcomes. And finally, you'll know how to use outsourcing opportunities to effectively fulfil warehouse functions.

What are the requirements?

  • Basic Warehouse Terminology.
  • Computer and Internet.

What am I going to get from this course?

  • You will understand the roles of the warehouse manager and warehousing in today's supply chain and the main challenges for them.
  • You will be able to analyse the individual processes within the warehouse and to improve efficiency and productivity, improve quality and accuracy, and reduce costs in these areas.
  • You will understand how to choose and utilize the equipment in the warehouse, including warehouse management systems, handling equipment, and storage systems.
  • You will have gained the skills to resource and cost the warehouse, and measure the performance of the workforce and warehouse activities.
  • You will have the ability to evaluate and analyse health and safety issues in the warehouse, its impact on the environment, and how to reduce this impact.
  • You will gain insights into outsourcing opportunities, current advances in warehousing, and future challenges.

Who is the target audience?

  • The course is for beginners and intermediate professionals involved in the day-to-day operations of a warehouse.
  • The course is for Senior Managers who seek a basic understanding of warehouse operations.
  • The course is for students who are considering career in warehousing and logistics.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: The Role of the Warehouse and Warehouse Manager
Course Introduction
The Role of the Warehouse and Warehouse Manager Introduction
Why Do We Need Warehouses?
Refrigerated Warehouses
The Warehouse Manager's Role and Challenges
People Management
The Role of the Warehouse and Warehouse Manager Closure
Section 1 Quiz
5 questions
Section 2: Warehouse Processes
Warehouse Processes Introduction
Receiving and Put - Away: Pre-Receipt
Receiving and Put-Away: In-handling, Preparation, Offloading, Cross Docking
Pick Preparation
Picking Strategies: Types of Picking Operations
Picking Strategies: Handling and Storage Equipment
Order Picking Methods
Deciding on Type of Picking System and Equipment
Replenishment, Value - Adding Services, Stock Management, Counting, and Security
Returns Processing and Dispatch
Warehouse Processes Closure
Section 2 Quiz
10 questions
Section 3: Warehouse Management Systems, Warehouse Layout, Storage and Handling Equipment
WMS, Warehouse Layout,Storage and Handling Equipment Introduction
Warehouse Management Systems
Warehouse Layout Calculations
Warehouse Layout Examples
Storage Equipment
Handling Equipment
WMS, Warehouse Layout, Storage and Handling Equipment Closure
Section 3 Quiz
8 questions
Section 4: Warehouse Resourcing, Costs, and Performance
Warehouse Resourcing, Costs, and Performance Management Introduction

You can download the Resource Model files first in order to use them during the lecture.

Warehouse Costs - Types of Costs, Traditional and ABC Costing
Warehouse Costs - Shared-User Warehouse Services and Logistics Charging Methods
Performance Management - Why and What to Measure, Traditional Measures
Performance Management - New Metrics, Integrated Performance Models
Warehouse Resourcing, Costs, and Performance Management Closure
Section 4 Quiz
6 questions
Section 5: Health and Safety. Warehousing and the Environment.
Health and Safety, Warehousing and Environment Introduction
Health and Safety Management
Warehousing and the Environment
Health and Safety, Warehousing and the Environment Closure
Section 5 Quiz
4 questions
Section 6: Outsourcing and The Future of Warehousing
Outsourcing and The Future of Warehousing Introduction
Outsourcing Decision and Preparation
Outsourcing - Managing the Relationship
The Warehouse of the Future
Outsourcing and The Future of Warehousing Closure
Section 6 Quiz
3 questions
Course Closure

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Instructor Biography

Operational Excellence Training, Top Experts in Industrial Management

About Us

Operational Excellence Training is a leading provider of high-quality courses and programs related to Industrial Management, Health and Safety at Work, Transportation, Supply Chain Operations, Manufacturing and Warehouse Management.

Our Expertise

Currently, our team includes 5 instructors with expertise in manufacturing, logistics, operations, and services. All the instructors are international-level experts, having 15+ years of practice and Master’s Degree in their relevant field.

Among other professional recognitions, our instructors are members of APICS (Association for Supply Chain and Operations Management), Certified Supply Chain Professionals (CSCP), Certified Lean Six Sigma Black Belts (Acuity Institute) and Certified in Sales and Operations Planning (S&OP Institute).

Our Mission

Our mission is simple: we aim to provide an interactive and engaging learning experience for professionals all around the globe and help them understand and adapt to the requirements of modern management.

The courses we create are structured in a step-by-step manner and contain up-to-date content and comprehensive resources that get our students to the next level.

Get in touch!

If you're one of our students and you want to ask us a question, you can always post a discussion item to one of our courses. We will be more than happy to answer your queries and respond to your needs.

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