
This is your opportunity to introduce yourself to me and the rest of the student community. Tell me where you are from? what do you do? what goals do you want to achieve though this course?
You can come back to this board and add more thoughts as you go through the course and achieve your goals. Seeing all the other students in the course will also motivate you and keep you going as you participate in this community of learning.
Communicating with clarity means that the other person understands your message. In this lesson you will learn 3 practical tips for communicating with greater clarity.
Communicating in a concise manner means only commnuicate what is absolutely necessary and relevant. This means brief and to the point and here are some steps to communicate in a concise manner
You can become a better communicator by ensuring your message is more concrete. What does this mean and how can you achieve it?
Its important to communicate factual and correct information but this shouldn’t obscure the intention or the desired outcome of your message or you will lose your audience. If you lose your audience by giving too many facts it doesn’t matter if your facts are correct because they won’t even be received.
Have you ever watched a movie that lacked proper flow of scenes, story and dialogues? The hodgepodge of emotions and characters left you exhausted, confused and dissatisfied? What caused this confusion in your mind? It was the lack of coherence.
Complete communication always gives additional information wherever required. It leaves no questions in the mind of receiver. Complete communication helps in better decision-making by the audience or readers or receivers of message because they get all desired and crucial information.
Courtesy in business communication involves showing respect to others in the workplace. This means that you need to be sincere and polite through written or in-person communication. Focus on the person you’re communicating with and really listen to what they’re saying to take their opinions and feelings into consideration.
Communicating face to face is usually an oral means of communication but there are many factors to consider in how you make this oral communication more effective. Lets look at 3 tips for effective oral communication when its just you and 1 other person in a conversation
Face to face communication is 34 times more effective but are you using the opportunities to become a better communicator and get your message across with the impact and outcomes you desire?
The interview is a more formal style of 1:1 conversation. You might have another person in the interview or even a panel, but here are some tips for effective communication in an interview, when even your non verbal communication is also very important
In this lesson I will teach you 9 public speaking tips that will help reduce your anxiety, dispel myths, and improve your performance as a communicator.
You may have noticed that as a researcher, regardless of the stage of your academic journey, you need to rely on good communication, not just of the written kind. I am talking about verbal communication – formal and information discussions, chats, meetings, or presentations.
You might be in a customer or sales role in the workplace, or even just use the phone a lot. Even though we have moved a lot of our communication to messaging, the telephone conversation is still an important communication skill and here are Top 6 Tips for Effective Phone Communication
If you’re like most business professionals, the majority of your day is spent in meetings. Sometimes you can get a lot accomplished during this time. However, they are often ineffective. If you want to get more accomplished in your business meetings you need to communicate effectively.
Online meetings allow you to meet and share information regardless of physical location. These meetings replace in-person gatherings, letting you work from the comfort of your home or office. Online meetings do not eliminate the need for professionalism and good communication.
The quality of our relationships depends on how much meaning we derive from our communication.
Relationship building is facilitated by meaningful communication.
A medium in communication is a system or channel through which a speaker or writer addresses their audience. It's an outlet that a sender uses to express meaning to their audience, and it can include written, verbal or nonverbal elements.
In this lesson you will learn about Virtual, Written, Social media and Nonverbal communication.
Choosing the right medium is important for ensuring that your message arrives to your intended audience and that your audience accurately understands the purpose and meaning of your message. When you choose the right medium, the recipient is more likely to read, hear or see your statement and understand what you're expressing.
When you choose the right medium, the recipient is more likely to read, hear or see your statement and understand what you're expressing. Choosing the right medium is important for ensuring that your message arrives to your intended audience and that your audience accurately understands the purpose and meaning of your message.
Since the global pandemic of 2020 millions more people have started using online meetings platforms like Teams and Zoom. Even my kids were using Teams during lockdown for school lessons, homework and messaging.
So here are some useful tips for communicating more effectively in Microsoft Teams.
Another popular online meetings platform is zoom. Whether you are the host of the meeting or an attendee there are some useful tips and tricks for using zoom as an effective communicator
In this lesson you will learn some very useful DO’s and Don’ts for communicating with zoom
The process of communication begins when the sender or person with whom the communication originates has a message. The message is the information that is being passed on during the communication process. The message connects the sender to the receiver.
What ultimately does a model of mindful communication look like? Its a new way of coupling interpersonal communication with mindfulness practices.
The linear model of communication refers to refers to the way in which a message, the content of information being sent, is transmitted from a sender to a receiver. It is the type of communication that only occurs one way and doesn't provide a means to respond to the message. The linear model is seen in everyday communication, such as television advertisements, radio commercials, and print materials.
The linear model occurs in a variety of formats that only provide one-way communication. Some common examples include newspapers or print materials, radio content, and television.
In this lesson we will go through a simple situation and use that to explain the Aristotle model of communications.
In a political meeting, the prospective leader delivers speech to the audience urging for more votes from the constituency. He tries to convince the crowd in the best possible way he can so that he emerges as a winner.
American sociologist and psychologist, Harold Lasswell is best known for his model of communication that he developed in 1948.
The Lasswell model of communication (also known as Lasswell’s communication model) describes who is saying something, which channel is used to convey the messages, who the message is aimed at and what effect the message has.
Imagine a large perfume chain that wants to reach a younger audience aged between 15 and 25 years old. Up until now, their customer base has been women between 25 and approximately 55 years old. Research has shown that especially young girls and women are also interested in make-up and perfume, but that they prefer not to visit shops, but rather prefer to look for products online.
In this lesson we will learn the Shannon Weaver communication Model. Firstly the key concepts and then we will go into the explanation of how the model works.
Berlo’s Model has mainly, four components to describe the communication process. They are sender, message, channel and receiver. Each of the component is affected by many factors.
Berlo’s Model has mainly, four components to describe the communication process. They are sender, message, channel and receiver. Each of the component is affected by many factors.
The communication process take place between humans or machines in both verbal or non-verbal way. This is a relatively new model of communication for new technologies.
The interactive model also includes the concept of noise and barriers to communications like language, network problems, etc which affects the communication process. There is an open line of communication in the interactive communication model and being interactive is taken to be a very important aspect of effective communication.
The Osgood-Schramm model of communication is explained as a model where communication between the sender and receiver occurs in a circular rather than a linear way. Being a circular communication model implies that both the sender and receiver continually share information and ideas.
This model can be seen two contexts, interpersonal and mass communication. And the point of difference between interpersonal and mass communication is the feedback. In interpersonal, the feedback is direct and fast. In the mass, the feedback is indirect and slow.
Expect it to take time and energy. Do you decide someone isn’t worth getting to know based on one small thing about them you don’t like? Or after only one quick meeting, are you convinced another is ‘too complicated’ for you?
Stop any quick judgements and commit to being more open and available to the experience of getting to know someone, then triple the time you think it might take.
Watch out for projection. Psychological projection is when we unconsciously attribute the way we ourselves are thinking and feeling to others, thereby avoiding facing up to our own unwanted emotions or thoughts.
Being human, we all have certain basic needs. Maslow’s hierarchy of needs outlines them quite well and encompasses all that we generally think about when it comes to what we need.
Yet one of our most basic needs, the need to understand and be understood, seldom gets much attention.
Avoid jargon. Just because certain words are in constant use in the media, among friends, by politicians, or on social networks does not mean that they’re conducive to a better understanding in conversations or discussions.
It’s incredibly easy to be misunderstood. What people think you are putting out is never exactly what you intend.
We all read and listen through our own brain filters, biases and broken ideas about the world.
Physiology is the state of human body and mind. Physiological barriers of communication occur due to the physical condition of sender or receiver which might even be physical disabilities. It includes sensory dysfunction and other physical dysfunctions.
Emotional barriers to communication are usually due to a lack of emotional awareness or control, often referred to as emotional intelligence. By better understanding our inner emotions, we can communicate more productively in the workplace and our everyday lives.
Anger is detrimental to communication in many ways. First, it makes you less logical. Anger actually affects the way your brain processes information. You’re less likely to solve problems effectively, and you’re more likely to reject explanations and solutions from others even when they’re right
Emotional intelligence is something we’re all born with, in varying degrees, but anyone can practice and improve it. Here are a few tips to get you started.
Examine your feelings and motivations to understand why you’re disengaged from what’s going on around you. Is your environment emotionally draining? Do you feel like your work isn’t meaningful?
Culture is all socially transmitted behavior, arts, architectures, languages, signs, symbols, ideas, beliefs, norms, traditions, rituals, etc. which is learnt and shared in a particular social group of the same nationality, ethnicity, religion, etc.
There are billions of people in the world who do not understand English or cannot communicate in English properly. Not speaking properly can cause various misunderstandings and be a barrier to communication.
One of the biggest challenges of living in a globally connected world is communicating effectively with people of different cultural backgrounds. Our world consists of a diverse landscape of values and norms, and sometimes they conflict.
Cultural differences should in no way prevent you from hiring or collaborating with different kinds of people. On the contrary, diversity has been shown to boost your bottom line! But in embracing cultural diversity, you’ll need to know how to bridge differences and unite your team.
When talking about communication barriers in the workplace, challenges to effective communication are more obvious than ever before. Multigenerational workplaces, the rise of remote work, dispersed workforce, the introduction of new communication technology and different employee expectations are just a few examples of communication barriers that have emerged in the past few years.
Communication barriers can have a significant impact on people’s personal and professional lives. This is particularly evident now when people around the globe have been facing social distancing restrictions.
Communications professionals need to understand the importance of clear, consistent, and frequent communication. When messages across different channels are not consistent, trust gets hurt. When messages don’t get delivered frequently or in a timely manner, employees miss out on important information or updates.
Communication barriers such as different generations can never be completely eliminated. However, there are ways to reduce their negative consequences and make communication more streamlined and effective.
Millennials, who are the largest generation in the US labor force, are projected to represent 75% of the global workforce by 2025. Them and generation Z both grew up in the technological age, they are always connected and can’t spend a few hours away from their smartphones. Moreover, they check their phones 150 times a day!
The way different stakeholders communicate within your workplace has a significant impact on the overall workplace culture. With the emergence of remote work and dispersed workplaces, improving digital employee communication has become one of the main priorities for many large enterprises.
The way you communicate with your employees has a tremendous impact on employee productivity, teamwork, employee experience, and ultimately employee engagement.
44 percent of employees feel that managers don’t provide clear information about the company’s vision and 72 percent of employees don’t have a full understanding of the company’s strategy.
Internal Communication Is Everyone’s Responsibility
You’ve probably heard that in large organizations, the internal communication department is responsible for internal communication and that in small businesses, where there is usually no internal comms department, HR is in charge of the internal communication strategy.
The McKinsey Global Institute found that employee productivity increases by 20-25% in organizations where employees are connected.
Even though email is a primary form of communication for most businesses, cluttering up an inbox with incessant or irrelevant email notifications can actually have a detrimental effect on employee productivity.
83 percent of HR leaders say the employee experience is either “important” or “very important” but how do you actually improve employee experience?
The answer lies in your internal communication!
Although internal communication is an important organizational concept, its presence may be sorely lacking in most businesses.
Data collected by experts suggest that 60 percent of employers don’t have a long-term internal communication plan, even though communications experts state that improving internal communication should be a number one priority.
When employees are aligned with the company’s vision and goals, feel valued, and know that their role has a direct impact on the company’s success, they are more likely to feel engaged and stay with your company. Simply put, your internal communication has a direct impact on employee engagement.
Communication can be divided into two broad categories: content and relational.
Content is the what of any message.
Relational communication pertains to the who of any interaction.
Charisma is the quality of being able to attract, charm and influence those around you. It is usually easy to identify when someone is charismatic. It is, however, often much harder to say exactly what skills or qualities those people have that other, less charismatic, people lack.
Part of being charismatic is Affability which is defined as being approachable and pleasant.
The main areas of affability are the ability to get on with people, smiling often—and genuinely—and being able to make people feel comfortable. Perhaps the most important element of this is good emotional intelligence.
When they are in one-on-one or small group situations, charismatic people will use open, relaxed, body language including lots of eye contact. They will watch for feedback from their audience and clarify their position accordingly. When in larger groups or making a presentation to others, body language will be more exaggerated in an attempt to include everybody.
If you’re on social media, you’ve probably encountered the words “buy now” or “click here” while scrolling through your feed. This is called a CTA, also known as a call-to-action.
A CTA is a strategy that many companies use to entice and influence its audience into performing an act that will benefit their business. A CTA should be short, sweet, and straight to the point.
In marketing, your call to action is the part of your advertisement that tells your target audience what they should be doing once they click on your PPC ad and hit your website or landing page. The simplest example of a call to action is “Buy now!”
In marketing, your call to action is the part of your advertisement that tells your target audience what they should be doing once they hit your website or landing page.
Don’t be afraid to get a little creative
It’s important that you keep your CTA’s fresh, much like you should with your ad copy in general. A good, old-fashioned A/B test is a great way to identify which CTA’s bring you clicks, and which CTA’s bring you frowns.
According to the latest research, 4.3 million employees in the US now work from home at least half of the time. This is a trend that’s only going to increase as among the non-self-employed, the number regularly working at home has grown by 140 percent since 2005.
what are the collaborative communication skills that team members need to bring to the table to be successful? Well, it’s surprising how many organizations take it for granted that staff members instinctively know how to work together. However, that isn’t always the case and like a great many other skills in the workplace, collaboration needs to be nurtured and developed.
Discourse analysis, also called discourse studies, was developed during the 1970s as an academic field. Discourse analysis is a broad term for the study of the ways in which language is used between people, both in written texts and spoken contexts.
discourse analysis can be used to study inequality in society, such as institutional racism, inherent bias in media, and sexism. We can also use it to examine and interpret discussions regarding religious symbols located in public places.
Have you ever wondered why we say "feet" rather than "foots"? Or what we do with our mouths to make a b sound different from a p? Or why we rarely say what we actually mean? It's questions like these that intrigue the linguist!
Mass communication is the study of communicating with the masses but is also about storytelling with strategy and purpose. The study of mass communication is centered around how messages persuade and affect the behavior and opinion of the person or people receiving the content.
Broadcast media brought into existence a new era of mass communication and is one of the numerous types of mass media. The invention of the radio and television changed the world of journalism forever.
Outdoor Media advertising is used by companies and brands to reach out the customers in a specific geographic location.
Transit Media engages in advertising through posters, banners, signs, and notices in means of transportations such as buses and metro rail
Digital media transformed the entire mass communication industry. It is now the new mode of transmission of information.
From the beginning of human civilization, people contacted from one place to another through pigeons, smoke signals. Later came post, telegram, monthly newspapers, weekly newspapers. The invention of the radio and television changed the course of mass communication forever.
The irony is, mass communication was invented to connect people, share information, but now it's down to individualism. This is because most people are spending most of their time on electronic devices and the internet. These could be addictive. They prefer to watch TV shows, surf the internet or scroll through social media rather than family time.
Organizational communication includes formal and informal communication throughout an organization, including communication among employees and employee-manager communication.
Effective organizational communication increases employee morale, satisfaction and engagement.
It helps employees understand the environment of their employment and improves their commitment and loyalty.
Pragmatics is the skill of using language socially and being able to adapt it to different situations. It’s key to being able to take part in conversations and interactions in socially acceptable ways.
Semiotics is the study of the use of symbolic communication. Semiotics can include signs, logos, gestures and other linguistic and nonlinguistic communication methods. As a word, semiotics derives from a Greek a word sēmeiōtikós, which describes the action of interpreting signs.
Sociolinguistics is the study of the sociological aspects of language. The discipline concerns itself with the part language plays in maintaining the social roles in a community. Sociolinguists attempt to isolate those linguistic features that are used in particular situations and that mark the various social relationships among the participants and the significant elements of the situation.
Introduction to Communication Skills Online Course
Welcome to our Introduction to Communication Skills online course! This course is designed to help you develop your communication skills and effectively communicate with others in a variety of settings.
What is Communication?
Communication is the act of exchanging information, thoughts, or ideas through speaking, writing, or using some other medium. It is a fundamental skill that is essential for success in all aspects of life, including personal relationships, work, and school.
Effective Communication Skills
Effective communication skills are those that allow you to clearly and effectively convey your message to others, as well as effectively understand the messages of others. Some key components of effective communication skills include:
Verbal communication: This includes the words you use and how you say them. It involves speaking clearly and concisely, using appropriate language, and actively listening to others.
Nonverbal communication: This includes your body language, facial expressions, and tone of voice. It is important to be aware of your nonverbal cues and how they may be interpreted by others.
Interpersonal skills: These are the skills that allow you to interact and connect with others, such as empathy, active listening, and conflict resolution.
Written communication: This includes emails, texts, and other written forms of communication. It is important to be clear and concise in your writing and to use proper grammar and spelling.
Why are Communication Skills Important?
Effective communication skills are important for a variety of reasons, including:
Building and maintaining relationships: Good communication is essential for building and maintaining relationships with others. It allows you to connect with others, express your needs and wants, and resolve conflicts.
Improving productivity: Clear communication can help improve productivity in the workplace by reducing misunderstandings and confusion.
Facilitating problem-solving: Effective communication skills allow you to work through problems and come up with solutions as a team.
Achieving personal and professional goals: Good communication skills can help you achieve your personal and professional goals by allowing you to effectively advocate for yourself and your ideas.
Effective communication skills are essential for success in all areas of life. This Introduction to Communication Skills online course will provide you
Key features of this course -
Get instant access to 100+ page workbook, follow along, and keep for reference
Introduce yourself to our community of students in this course and tell us your goals
Encouragement and celebration of your progress every step of the way: 25% > 50% > 75% & 100%
Over 14 hours of clear and concise step-by-step instructions, lessons, and engagement
In this course, I’ll teach you how to use email better, how to present to a group and in public, how to use messaging tools like Whatsapp and online meeting platforms like Teams & Zoom. I’ll teach you how to communicate verbally, in writing, and through images. You’ll also learn three principles of communication: storytelling, brevity, and clarity. In this course, there are downloadable resources, 1 on 1 lesson, wipe board presentations, and activities for you to practice what you have learned and put these lessons to the test so you achieve your goals. You will also learn how to engage more meaningfully with your boss and co-workers, how to get heard in meetings, and how to use social media more effectively.
You'll get the following in this course:
Practical principles and techniques to help you communicate better in different contexts and with different audiences
Tips from my 25-year career of how I have communicated in meetings, presentations, with co-workers, and on projects
Email management techniques that will improve how you write emails, manage your inbox and stand out in other people's inboxes
Tips for communicating better in online meetings so that you come across with credibility through engagement & contribution
Principles for group messaging, social media, and engaging larger groups to get action like attending events and opening attachments
Verbal communication principles so that you get heard more in settings such as 1:1, with your boss, co-workers, and colleagues
Activities in each section of the course as well as an assignment at the end of the course to help you achieve your goals
I guarantee that by the end of this course you will be a better communicator. Check out some of the lessons below, enroll and I’ll see you in the course. There are also lots of downloadable resources, activities, and an assignment that will get you taking practical steps to actually become the better communicator that you want to be.
Contents and Overview
You'll start with
Clarity: Learn How To Communicate To Be Understood – 3 Top Tips;
Concise: Learn 3 Communication Tips For Brevity & Impact;
Concrete: Make Sure Your Communication Is “Grounded” In Reality;
Correct Communication: Learn How To Be Factful For Higher Impact;
Learn Coherent Communication With 5 Rules For Logic And Consistency;
Complete Communication: The Whole Truth And Nothing But The Truth;
Courteous Communication Will Set You Apart And Open Doors;
3 Ways To Communicate Effectively In A 1:1 Face To Face Interaction Or Meeting;
Effective Communication When You Speak To An audience (1 To Many);
The Interview: A Career-Critical Opportunity For Effective Communication;
Formal & Public Speaking: 9 Tips To Boost Your Performance; The Academic Conference Presentation To Your Peers & Profs!;
Oral Communication: 6 Tips For Telephone Calls And Customer Interaction;
Meetings, Meetings, Meetings: Yes You Can Make Them Effective;
Online Meetings: You’re On Mute! How To Max Your Mic;
Meaningful Communication: Take Your Message To The Next Level;
Learn The Medium (Types) Of Communication;
Learn More About The Medium (Types) Of Communication;
Mediums Of Communication: Learn How To Choose The Right One;
Mediums Of Communication: More Tips To Choose The Right One;
Microsoft Teams For Communication: 5 Hot Tips You Need To Know;
Zoom Meetings: Don’t Be A Post Pandemic Zoom Zombie;
The Message Really Matters In Communication: But What Is It Exactly;
Learn Mindful Communication: Don’t Be A Mindless Goldfish! Stay Present.
We will also cover
Linear Model Of Communication: Components & Factors;
Linear Model Of Communication: Learn Examples & Benefits;
The Aristotle Model Of Communication: Convincing Oratory;
Laswell’s Communication: 5 Part Model For Analysing Mass Communication;
Laswell's Communication Model: A Practical Example To Explain;
Communication Models: Shannon Weaver’s Encoders, Decoders & Noise;
The Berlo Communication Model: Sender & Receiver;
The Berlo Communication Model: Message & Channel;
Learn The Interactive Communication Model: Encoder-Source-Decoder;
Learn The Interactive Communication Model: Noise, Barriers & Criticisms;
Osgood Schramm Model Of Circular Communication;
The Westley & Maclean Model Of Interpersonal & Mass Communication;
Understanding Others For Effective Communication: 5 Top Tips;
Learn 5 Ways To Start Understanding Others & Improve Your Communication;
Improve Your Communication: Be understood better;
Boost Your Communication Skills: Be understood better;
Be Understood Better To Communicate More Effectively;
Learn About Noise In Communication: Physiological Barriers;
Learn About Noise In Communication: Emotional Barriers;
Learn About Noise In Communication: Examples Of Emotional Barriers;
Noise & Communication: Overcoming Emotions – Anger, Pride, Anxiety;
Noise & Communication: Overcoming Emotions & Taking Responsibility;
Noise & Communication: Culture, Religion, Nationality;
Noise & Communication: Stereotypes, Prejudice, Signs & Symbols;
Overcoming Cultural Noise & Barriers To Achieve Effective Communication;
Achieve Effective Communication With The Right Approach To Cultural Barriers;
Noise - Communication Barriers in the workplace and how to overcome them;
Noise - barriers to communication in the workplace and overcoming them;
Noise - barriers to communication in the workplace – technology and grapevin;
Noise - dealing with multi-generational barriers to workplace communication;
Noise In workplace communication – mobile, data and technology.
This course will also tackle Internal business communication fosters improved collaboration and relations;
Internal business communication – What it is and why you need it;
Internal business communications – whose responsibility is it;
Internal business communications - Top Reasons Why You Can’t Ignore It;
Internal Communication Improves Employee Experience;
4 Internal Communication Challenges to Tackle;
Internal business communications – how you communicate with your team;
Content and relational communication – definitions and considerations;
Charismatic communication - Why do some people radiate confidence;
Charismatic communication - Developing charismatic communication skills;
Charismatic communicators are good storytellers;
Calls to action in communication - Why you need a CTA;
Calls to action in communication – 2 tips to write a killer CTA;
Calls to action in communication – 3 more tips to write a killer CTA;
Calls to action in communication – even more tips to write a killer CTA;
Collaborative communications to drive productivity and team work;
Top 10 Collaborative Communication Skills;
Academic Communication Theories - Discourse analysis;
Academic Communication Theories: Real World Applications Of Discourse analys;
Academic Communications Theories: What is Linguistics;
Academic Communication Theories: Mass communication;
Academic Theories: Types Of Mass communication – broadcast, radio;
Academic Communication Theories: Mass media – outdoor, transit and digital;
Academic Theories: Advantages Of Mass communication;
Academic Theories: Negatives Of Mass communication;
Academic Theories: Organizational communication – 4 Types;
Academic Communication Theories: Goals Of Organisational communication;
Academic Communication Theories - Pragmatics;
Academic Communication Theories: Semiotics; Academic Communication Theories: Sociolinguistics.
Then you'll get extra bonus lessons
Technology & Trends: How Social Media has affected communication;
How Social Media has affected communication – boredom, consumption, social media;
How Social Media has affected communication – self-expression, urgency, value;
How Social Media has affected communication – #nofilter, 140 characters & emojis;
5 Ways Social Media has affected communication – community, audience & disruption;
Technology & Trends: Collaborative Communication Tools For Workplace & Teams;
Technology & Trends: Collaborative Communication Tools; Technology & Trends: wearable tech and communication;
Technology & Trends In Communication: Hey Google, Teach Me About AI;
Technology & Trends: Communication And Artificial Intelligence;
Technology & Trends In Communication: Omnichannel Communication;
Technology & Trends: 5 Benefits of omnichannel communication;
Inspiring Communicators: 4 famous communicators – Clinton, King, Churchill & Winfrey;
Inspiring Communicators: 3 more famous people – Lincoln, Mother Teresa Reagan;
Inspiring Communicators – Lady Gaga, Billy Graham and Kack Welch;
Inspiring Communicators: Business – Steve Jobs, Howard Schultz, Virginia Rometty;
Inspiring Communicators In Business – Warren Buffett, Christine Lagard;
Oops Communications – Worst Examples In Business – Wells Fargo;
Oops Communications – Worst Business Examples – Yahoo;
Oops Communications – Worst Examples Of History – Tragic Plane Crashes;
Oops Communications – Worst Examples – Environmental Catastrophes;
Oops Communications – Worst Examples – The Bombing Of Nagasaki;
Oops Communications – Worst Examples Of Global Brand Damage.
We can't wait to see you in the course!
Enrol now, and we'll help you improve your communication skills!
Salil Dhawan, Peter Alkema