In this course, we're going to equip anyone who works with an organisation's job descriptions to feel more comfortable and confident in writing them. You'll learn some foundational skills, as well as some more advanced techniques, for writing and revising your job descriptions so you can attract the talent you ultimately want.

Download and complete the worksheet.

In this lecture, we'll define what a job description is, how it's used throughout the lifespan of the position, and who in the organisation uses it.

You'll be introduced to a supplemental resource you can purchase for further guidance, “The Job Description Handbook, Third Edition” by Margie Mader-Clark. This handbook is considered the 'industry authority' on writing effective job descriptions.

Download and complete the worksheet.

This lecture continues on the importance of job descriptions in an organisation and how department and hiring managers can begin the gap analysis process. You will learn the job description's many purposes and how it differs from a job post - though the two can utilise shared content. Finally, we'll discuss how job descriptions might differ across industries.

Exercise

Download the worksheet and fill it out to start brainstorming about roles and skillsets your team currently has and those it is lacking.

This lecture will give you an outline of each component of the job description and its purpose. We're going to discuss what kind of content is required for each section in the job description and you'll be given a couple of specific examples for each.

Exercise

Download the worksheet and fill it out with a job description for your position. Review the lecture if needed to refresh your memory on each section.

This lecture explains the elements that make for a high-quality job description, including clear and concise language, realistic expectations, engaging descriptions, and more. We'll also discuss those key things that Millennials and Gen Z are looking for in job descriptions, including PTO, compensation, benefits, remote flexibility, and work-life balance.

Exercise

Answer the questions:

• What is the difference between skills-based and personality-based verbiage?

• What types of job requirements should always be listed in a job description?

• What are some of the priorities of Millennials and Gen Z job seekers?

In this lecture you'll be given an overview of some of the pitfalls to avoid in writing the job description, including biased language, jargon, exaggeration, negativity, and more. You'll also learn how to ensure the job description is understandable with internal 'litmus tests'.

Download and complete the worksheet.

In this lecture, you'll learn whom to loop into the drafting process, the benefits of multiple people contributing to the job description, and the importance of a regular iteration process. It is also encouraged to have current staff review the job description for accuracy, cohesiveness, and overall appeal.

In this lecture, we'll review the most commonly used job post platforms in both the UK and the US. You'll learn the pros and cons of including compensation details on public job ads, as well as how to utilise video and other interactive media to make a job post more effective and engaging.

Download and complete the worksheet.

This lecture will provide you with examples of how an excellent job description sets a performance standard that new employees can work to meet. We'll talk about using the job description to aid the onboarding process, and we'll tell you how to turn a job description into a performance appraisal that makes employee reviews easier and more straightforward.

Download and complete the worksheet.

In this conclusion, you'll review what you've learned in the course and recap the knowledge you should be walking away with. We'll give you some final encouragements for writing and revising job descriptions as we say our farewells.

Download the worksheet and fill it out.

In this lecture, you will develop a thorough understanding of how to attract and select the right talent for your organisation. We will start by defining what recruitment involves and then examine the recruitment cycle, covering key stages. You'll learn how to identify potential employees who not only have the required skills but also align with your company’s values and culture. We will also explore both internal and external recruitment strategies, including how to promote current employees and how to source new talent from outside your organisation.

Download and complete the Introduction Worksheet.

In Lecture 2, we'll delve into the essentials of job analysis and workforce planning, gaining insights into how these processes can enhance your organisation's efficiency and effectiveness. You'll learn the six key steps involved in job analysis, including reviewing current roles, researching industry standards, identifying required outcomes and defining skills and compensation. We will discover the six steps for developing a workforce plan, such as establishing a baseline, analysing supply and demand, conducting gap analysis, creating an action plan and delivering the plan.

Download and complete the Job Analysis And Workforce Planning Worksheet.

In this lecture, you will learn how to create a robust recruitment strategy to attract and secure top talent. You’ll discover how an effective strategy enhances your company's credibility, transparency and consistency in hiring. We'll delve into essential components of the recruitment process, including candidate screening, sourcing methods and managing your recruitment budget and timeline. Additionally, you’ll gain insights from Netflix’s recruitment approach, which focuses on hiring top performers, maintaining transparency and ensuring that HR practices align with overall business goals.

Download and complete the Recruitment Strategies And Sourcing Candidates Worksheet.

In this lecture, we'll explore the importance of applicant screening, a crucial process that involves evaluating cover letters and resumes, and conducting preliminary interviews to assess a candidate’s suitability for your company. You’ll cover various screening techniques, including reviewing CVs, conducting reference and background checks, and using assessments to determine the right fit. Finally, we'll examine how Unilever streamlined its screening process using AI technology, significantly reducing time and providing valuable feedback to applicants.

Download and complete the Screening And Preliminary Selection Worksheet.

In this lecture, you'll gain an understanding of the different interview techniques essential for selecting the right candidate. We'll learn how phone interviews, while cost-effective and convenient, may struggle with rapport-building and time-zone challenges. We will also look into how video interviews offer flexibility and the ability to streamline the process, but they come with potential technological issues and distractions. And finally how in-person interviews, though providing clear insights into body language and fostering better rapport, can be limited by location constraints and biases.

Download and complete the Interviewing Techniques And Best Practices Worksheet.

In the final lecture, you will explore the crucial steps for conducting thorough and legally compliant background checks to make well-informed and fair hiring decisions. Key steps we will cover include obtaining candidate consent, identifying relevant checks, verifying work authorisation, and reviewing references and qualifications. Lastly, we will discuss the essential components of a job offer letter, such as the job title, description, compensation, employment terms, and contact information, to ensure clarity and professionalism in your hiring process.

Download and complete the Final Selection, Background Checks And Job Offers Worksheet.

In the concluding lecture, we will reflect on the knowledge and skills you have acquired during the course and how you can utilise them in real-life scenarios.

Remote Onboarding is essential for attracting and retaining top talent to your company. Find out how this course can help you to kickstart your remote onboarding activities - wherever you are in the process.

In this lecture, we look at the goals of remote onboarding, how it is defined, and what activities are included in this process.

Transitioning to a remote workplace requires more than simply replicating your company's existing workplace for the digital space. How can remote onboarding help?

A cheat sheet to help you answer questions from your colleagues about what remote onboarding is and is not.

We end with reflective questions to help you immediately start scoping what your company's remote workplace could look like, by seamlessly applying the new learning you gain from this course.

Download the Course Workbook.

What is it like to join a remote workplace - from your employee's point of view? What are their goals and fears?

This perspective is essential for creating a remote onboarding program that fits the purpose and culture of your company, and effectively fulfils the needs of all new employees.

Remote onboarding adds world of benefits with a side of complexity. How does that impact your efforts?

We look into best practices that successful remote companies have used in their own remote onboarding programs, giving you the opportunity to extract what will serve your people the most.

We cover the four key goals of a remote onboarding program and the elements that help you to achieve them.

Download the Remote Onboarding Program Guide.

Reflective activities to help you to unpack and apply the new knowledge you gained in this module.

Refer to your Course Workbook.