Become aware of the important role your voice plays when talking to clients or customers. Learn how you can improve your natural speaking habits, so that your voice can contribute to workplace success.
Train Your Voice To Improve Verbal Communication At Work With This Speech Training Course:
Master voice techniques to improve the quality of your professional relationships
Communication is not just about the words you say. By learning voice techniques, you can consciously choose the right tone of voice in any situation, and you will always know how to express yourself to the fullest. Your voice will become a tool in your ability to influence, persuade and negotiate.
Whether you are a consultant or an account manager, owning a small business or working at customer services or sales: speech training can be helpful for anyone doing business.
Content and overview
This course is open for all levels. Within 1 hour and 25 lectures, you will learn to communicate with more decisiveness and expressiveness. To start with, you'll become aware of the reasons why a good voice is important, and how you and your clients will benefit from improved voice use. You will also learn what defines a good voice.
Then we will look into the specific subject of client contact. You will become aware of the important role body language and tone of voice play during professional interaction, and how they contribute to your message. Since your voice becomes even more important while talking on the phone, we've made a seperate lecture about telephone conversations.
In the next chapter you will become aware of the fact that emotions can affect your voice unintentionally, for instance when you're anxious. Learn to focus on breathing and regulating your thoughts and emotions.
Now we're halfway through the course, and we will practise basic voice techiques together. We'll start with exercises for posture and breathing, and move on to speech exercises to improve resonance, volume, articulation, accents, intonation, pace and rhythm. For each technique you can download a pdf file with exercises, so you can practise in your own time as well.
We finish with a bonus chapter about how to take care of your voice in order to avoid damage. A second bonus chapter contains tips to take care of your voice when it's temporarily hoarse or damaged, due to illness.
After taking this course, you will have a clear idea of your own vocal habits and the ways you can improve. You will have learned basic techniques to train specific aspects of your voice. Keep on practising daily, and your voice will become a powerful tool in enjoyable and rewarding communication with your clients!
Body language: Maintain an open position.
Body language: Keep reasonable eye contact.
Body language: Relax.
Using your voice: Become aware of the pitch you use.
Using your voice: Take time for breathing in between sentences.
Using your voice: Articulate well.
Listening: an important skill for workplace success.
During a telephone conversation, your voice is even more important than in a face to face situation. Sometimes it's the first and only impression you can offer.
This is an exercise for regulating your thoughts and emotions, called Self Empathy.
The secret to upper body posture while breathing and speaking, is relaxation.
Deep, controlled breathing is the foundation for using your voice in a healthy way.
A proper resonating voice sounds louder, stronger and it can handle more activity. It also gives your voice a sense of decisiveness and authority.
When people want to speak out loud, they often do this by putting pressure on the throat and vocal folds. But the trick is to add more volume, without wearing out your voice.
Intonation and accents is about making your speech more detailed, giving it nuance. If you use these voice techiques consciously, you will sound more authentic and you can show more concern and empathy for your clients cause or situation.
Whether you are a slow or a fast speaker, you can learn to vary your speech rate to give your speech a nice rhythm.
The following suggestions are meant to guide you in taking care of your voice and preventing some voice problems.
When you suffer from hoarseness or voice loss, this is called laryngitis. It will cure by itself within one or two weeks, but there are actually quite some things you can do to quicken the process.
Thank you for taking this course! We would like to hear about your experience.
I am a musical performer, composer, producer and coach specialised in voice and singing. Moreover, I have worked as a copywriter, project manager and general manager for various companies – both culture and corporate – where I have enabled and executed many projects.
With over 15 years of training as a (classical) vocalist, more than 10 years of working experience as a professional voice user and performer, I began practicing as a voice coach in 2012. I also have over 7 years’ experience as a booking manager at MultiVoice International Voice Agency.
As a vocalist, I’ve been involved in many styles: from baroque to house music and from contemporary classical to my own pop songs. For years, I have studied the spoken and unspoken rules of various music genres. But currently my focus is the authentic, intuitive voice, independent towards acknowledged traditions. Since the voice is the mirror of the soul, just like the eyes, it tells a lot about who you are.
I pass on my knowledge and insights about voice and singing to those who want to grow awareness and deepening in that respect. I have an unconventional approach where the individual is at centre, not one particular method or technique. The unique character of every single voice is what I’m looking at, and together we will work on how you can express yourself to the fullest.
Everything in my life revolves either around filmmaking or personal development. In my professional life I work as a video director and film department head at an advertising agency based in Amsterdam. In my spare time I make short films and my goal is to make my first feature in three years. At Udemy I can combine my skills: meet people with awesome personal development content and help them spread their word in a professional way.