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Managing the performance of an employee is one of the essential parts of being a leader and manager. This course shows a strategic, cohesive and integrated way to assess, improve and reward performance.
Specifically, the course covers
1. Different steps in an effective performance management process - by giving a well tested and tried framework.
2. Explains effective ways to manage low performance and motivate high performance.
3. Covers in detail ways to conduct an effective performance discussion - including specific communication techniques.
This course will take about 35 minutes to complete. At the end of it, you will have plenty of ideas on ways to effectively manage the performance of your teams and become a successful leader at your workplace.
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Certificate of completion.
|Section 1: Employee Performance Management|
This provides an introduction to aspects of a full employee performance management in an organization
This lecture provides a simple and easy to use framework that managers can use throughout the year for maximizing employee's performance.
Explains the concept of frequently providing feedback so that the employee and team can succeed faster. Builds from the agile concepts.
Describes the formal way to evaluate performance on an annual or semi annual basis. Includes ways to create a robust evaluation material.
Provides the key link to making evaluations more effective - by linking them to your rewards cycle. Brief overview on how to accomplish to concept of 'pay-for-performance'.
|Section 2: Managing High and Low Performance|
This lecture provides way to identify the low performers on the team as well as tips to then improve their performance. It also describes key ways to identify high performers and then ways to encourage and motivate these individuals on the team.
|Section 3: Conducting Effective Performance Management Discussions|
Provides easy-to-use tips to follow while conducting performance related discussions.
Amee Parekh is a Senior Human Resources Professional working for Expedia Inc., an online Travel Company based out of Seattle, Washington. She has a global role in which she coaches leaders and managers on managing organizations effectively. Prior to Expedia, Amee worked for Laureate Education Inc, a global organization which owns over 60 universities spread across 28 countries. Her first global role was when she worked for IBM Corporation in their headquarters in Armonk, New York. She was successful in her role due to the excellent education she gained from Cornell University's Masters degree in Industrial and Labor Relations.
Through her Education from Ivy League University and experiences with numerous global organizations, Amee realized that she could truly enable organizations to grow faster and develop and retain their people if she could train leaders to manage people effectively. She hopes to share a few of the best practices that she has learnt and that are practiced by truly successful organizations. These organizations such as IBM, Infosys Technologies, Expedia etc. not only are financially successful but also have fantastic organizational culture. They strive to train their people managers to become effective leaders, thus making these employers 'Best Place to Work' consistently.
Over the years, Amee's friends and work colleagues have also consulted her on various Human Resources related topics in order to move their careers forward. In addition, Amee has trained a few small sized organizations on issues such as employee retention, performance management etc. She hopes to bring her knowledge and expertise onto the Udemy platform to enable businesses to improve productivity of employees and create a strong culture.