The Perfect Email: Learn Effective Email Etiquette Writing

An online course to Understanding email etiquette and Learn how to write structured emails with a style professionally
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  • Lectures 22
  • Length 1.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 11/2015 English

Course Description

Most of us spend hours and hours through hundreds of emails that each of us sends and receives every day. We use e-mail to stay in touch while we are working, travelling or from home using desktops, laptops or smart phones. We are using e-mail to communicate with colleagues, employers, friends, family, as well as with business contacts around the world 24x7.

Email combines the spontaneity and informality of spoken communication without the body language and vocal hints with the strength of written communication.

However, Because of the speed with which they can be created and their lack of formality, many of us make embarrassing little mistakes that can easily cause problems, misunderstood, waste time, and reflect poorly on our image. Many people seem to forget that e-mail is, in fact, written communication, and, consequently, treat it much less carefully. Those who write the e-mails often seem to be overlooking how their message is coming across to the receiver.

Just as face to face communication etiquette affects your image, also what you write and how you write it affects the impression people take about you and the image of your organization.

Email etiquette is some sort of unspoken ground rules of writing emails and if you don’t know the etiquette of writing emails by now, then there is a big chance you might be losing opportunities already.

A slight mistake in an email might get your email totally ignored or even deleted right away or on the other hand it can get you labeled as a professional communicator and make a positive impression when communicating with new people.

In this course I will talk in detail about every aspect of writing the perfect email. You will learn when and when not to use email. When to use the CC and BCC elements of the emails. How to write a subject line that will attract your recipient attention. Learn the skills to write professional greetings, openings and closings. We will also talk about how to professionally layout a good looking email and of course how to make your readers acknowledge your professional writing style, tone, language used. All these are all worthy of your careful attention in order to earn trust and command respect.

Even if you have used email for ages, this course still is for you. All you need to do is follow the coming email etiquette tips in order to give your recipients the information they need, so they can act on your message and to give to yourself the professional image you deserve.

So sign up now and I assure you that you will see improvements in your email writing skills right away.

What are the requirements?

  • Basic email knowledge using any email client

What am I going to get from this course?

  • Learn the essential parts of an e-mail and how to use each effectively
  • Know when and when not to use email to communicate.
  • Understand what to do and what not to do when writing an email
  • Write a good looking structured email.
  • Learn the skills to write professional subject lines, greetings and closings.
  • Learn tips on how to get your email open and read.

What is the target audience?

  • Everyone uses email
  • Employees, managers
  • Sales and Marketing
  • Students
  • Job seekers

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Introduction
Why Email Etiquette
Preview
02:39
How good are you with Email Etiquette ?
10 questions
Pros and Cons of Email
Preview
03:12
Before we Start
02:39
Do you really need to use Email?
03:55
Before composing an Email
02:16
Section 2: Email Main Components Etiquette
What is in To and Cc fields
02:56
BCc (Blind Carbon Copy)
04:53
The Importance of a Subject Line
01:59
Bad Subject Lines
Preview
03:12
How to Construct a Good Subject Line ?
03:39
Assess your knowledge
4 questions
Section 3: Email Body Etiquette
Structure of a good Email
Preview
01:49
Greetings
04:12
Introduction and Purpose
02:30
The Perfect Email Writing Style
06:57
Action, Closing and Signature
02:46
Assess your knowledge
2 questions
Section 4: Great Professional Style
Email Layout : How to look professional
04:31
How to act professional
03:01
Reply Etiquette
05:00
Items to avoid in an email
Preview
02:09
Section 5: More Email Etiquette
Forwarding
05:00
Attachments
04:21
About Me
02:01

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Instructor Biography

Maged Koshty, IEEE Certified Instructor - PMP - ISTQB CTAL - PMI-Agile

    I'm the managing director of ExpertWave, a training and consulting company based in Cairo, Egypt with branches in Dubai, UAE and Ottawa Canada focusing on project management, software Engineering and people development.

    I teach project management and software engineering in various universities, provide custom trainings to international companies worldwide and a guest speaker at many conferences and conventions worldwide.

    I'm a software engineering certified instructor from IEEE, the only certified instructor in the Europe, middle east and Africa region and I am certified PMP, ISTQB CTAL, PMI-Agile certified.

    I have over than twenty-five years of practical software experience in major multinational companies like Apple, Corel and ITWorx. Including over 15 years in management and consulting positions.

    Given this wide experience and having seen professionals being successful, and not being successful. This gave me the opportunity to work with different kinds of people from different backgrounds and cultures facing many difficult situations through the years. It also gave me the exposure to various industries like communication, petroleum, architecture, medical and much more.

    I have analyzed and prepared highly effective programs to help young and experienced professionals to be successful practitioners.

    I will put my experience between your hand so you can be an expert in dealing with all kinds of people in all kinds of situations

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