Keeping clients on track - whether you are a designer, developer, freelance wordsmith, or countless other service-based professions - can be tough. Keeping things moving forward smoothly requires so much more than just steady communication or a good contract; this course dives into some tried-and-true tips for how to:
Don't leave your client management to chance - learn how to confidently lead clients and customers where they need to go, all while delivering a stellar work experience for both them and you.
Students will understand how to keep the upper hand
Students will understand how to accept that not all projects will go smoothly...and how to move on from those experiences
This video will walk you through how we use Basecamp, giving you a solid working knowledge of the tool's capabilities.
This video will walk you through how we use Harvest, giving you a solid working knowledge of the tool's capabilities.
Jennah Mitchell is a writer, senior-level project manager, and business marketing ideator. She has helped clients like Lego and Johnson & Johnson come up with wining ideas for their social media and digital marketing campaigns, and has been a top-rated Elance service provider since 2010.
Outside of Elance, Jennah has worked as a Project and Content manager at a Creative Media Agency for 8 years. She has written for several lifestyle magazines and holds a degree in Secondary Education and English. Jennah lives in Montana with her husband and three adorable little girls; in her free time she loves to read, explore the outdoors, and paddleboard
Her online courses walk students through things like managing clients, finding success on Elance, and more.