Effective use of Outlook 2010

Learn how to effectively use Microsoft Outlook 2010 to manage email, contacts, tasks and your calendar.
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  • Lectures 13
  • Length 1.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 6/2013 English

Course Description

Do you wish you could save time by managing your email more effectively? Do you wish you could become more organized and keep better track of all your appointments and the things you need to do? Would you like to learn from a business productivity expert how to get the most of Microsoft Outlook 2010 to manage your email, calendar, tasks and contacts more effectively? If so, this is the course for you!

In this course you will learn methods for how to take control of your email. You will learn how to use the powerful tools in Microsoft Outlook 2010 to clean up your inbox and how to save time by automating manual tasks. You will learn how to manage your calendar and how to stay on top of your tasks. Finally you will learn how to connect Microsoft Outlook 2010 to social networks such as LinkedIn and Facebook to stay in the loop of what is going on with the people in your network.

Instead of learning how to use Microsoft Outlook 2010 feature by feature, you will see how Microsoft Outlook 2010 is used in real life by productivity expert Ulrika Hedlund.

What are the requirements?

  • There are no requirements, however viewers who have Microsoft Outlook 2010 will benefit the most.

What am I going to get from this course?

  • By the end of this course you will know how to:
  • Take control of your inbox by following email management best practices
  • Set up a system to methodically categorize and prioritize your email and you will know how to use “Quick Steps” to automate manual steps
  • Navigate your email folders and use the tools in Outlook to quickly find what you are looking for
  • Use email as a business tool to communicate more effectively
  • Save time and become more organized by managing your calendar and your tasks
  • Keep your contacts updated and stay connected to social networks from within Outlook

Who is the target audience?

  • This course is intended for all business professionals who use Microsoft Outlook but who want to learn better methods to work more effectively and who want guidance on how to get the most of Microsoft Outlook.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction
Welcome to the course "Manage email, time and contacts using Microsoft Outlook 2010". In this course you will learn how to effectively use Microsoft Outlook 2010 to save time and become more organized.
Section 2: Managing email more effectively
In this lecture you will learn about a system to manage your email more effectively. You will learn how to configure Outlook and how to make use of the tools in Outlook to save time.
In this lecture you'll learn how to easily find email you are looking for, how you can clean up your inbox by eliminating duplicates, and finally how you can stay out of email conversations you don't want to be part of.
Section 3: Using email as a communication tool
In this lecture you will learn how to communicate properly using email in a business context, this includes adding a signature to your email, using polite introduction and closing phrases and writing email messages that are to the point and free from spelling errors.
In this lecture you'll learn how to enrich your email messages to make them more interesting and informative.
Section 4: Effective calendar management
In this lecture you will learn the basics of calendar management to effectively manage your time, both your personal time and your work time. 
In this lecture you'll learn how to use Outlook 2010 to plan your daily activities. You'll learn how to quickly navigate your calendar and configure it to see exactly what you want to see including holidays, working days and different time zones.
Scheduling a meeting with many attendees can be a nightmare if you don’t have access to everyone’s calendar to see when they are available. In this lecture you'll learn how you can use the calendar in Microsoft Outlook 2010 using the backend server Exchange 2010 to share calendar information with colleagues and external business partners.
Section 5: Effective task management
In this lecture you'll learn different ways of adding and viewing your tasks, how to categorize your tasks and how to assign tasks to other people. 
Section 6: Manage your contacts
In this lecture you'll learn how to use Outlook 2010 to organize your contacts. You'll learn how to configure Outlook to see the contacts exactly the way that you want to see them and how you can use views and categories to effectively organize your contacts.
In this lecture you'll learn how to effectively work with the contacts you have in Outlook. You'll learn how to quickly find contact details you’re looking for, how to share contact information with each other and also how to communicate with a contact with just a click of a button.
In 2009 Microsoft introduced the Outlook social connector, an add-in to Outlook that connects Outlook with social networks such as Facebook and LinkedIn. In this lecture you'll learn how to install the add-in, how to configure and use it.
Section 7: Closing
To conclude, being able to manage your email, your calendar, your tasks and the contact details of the people in your network effectively is probably one of the most important things to master as a business professional. If you’re able to do this you will stand a much better chance of reaching your goals and succeeding in your career.

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Instructor Biography

Business Productivity, Results-focused training

Are you bored of lengthy, feature-based product courses? We are, and that's why we founded Business Productivity. Business Productivity offers unique scenario-based courses showcasing real life business results. Our instructor, Ulrika Hedlund, has years of experience helping organizations improve productivity by combining workplace best practices with effective use of technology.

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