Effective Teamwork for High-Risk Operations

Learn how to create high-performing teams to help improve operations and safety performance in high-risk industries.
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Instructed by Randy Cadieux Business / Management

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  • Lectures 15
  • Length 1.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 7/2015 English

Course Description

Do you or your teams ever face challenges while striving to work together effectively? Do your teams or crews struggle to develop cohesive attributes that support the successful and safe accomplishment of mission, operational, and safety goals? If so, this course may help. Introduction to Effective Teamwork in High-Risk Environments explains elements of effective teamwork and is intended to help course participants understand factors that help teams execute operations safely, effectively, and efficiently, and to understand aspects of teamwork that can degrade safety and operational performance. At the end of this module participants will understand what it takes to develop effective teams and will be provided with actionable strategies for improving teamwork in their organization. This course emphasizes teamwork improvement in high-hazard and high-risk environments where teams and crews may be exposed to dangerous conditions and must get the job done safely.

This course can typically be completed in less than one week and includes instructional video, supporting video example content, case study, and multiple downloadable resources, including a textbook chapter, eBook on Crew Performance, and a worksheet to map elements of effective teamwork to your teams.

If you are looking to take your individual or team/crew performance to the next level this course may be just what you need. If you work in a hazardous industry, such as oil and gas, electrical utilities, mining, manufacturing, field engineering, construction, law enforcement, firefighting, EMS, or other occupation where you and your crews/teams are exposed to hazardous conditions this course may be for you.

Adapted from elements of military Crew Resource Management, which is an aviation crew performance and safety program, this course is designed to help take you and your teams to the next level of performance by showing how to develop or refine teams who must accomplish the job while doing work safely. The military lingo has been stripped away and this course is designed for anyone working in high-risk industries, even if they don't have a military background.

What are the requirements?

  • None

What am I going to get from this course?

  • Apply elements of effective teamwork in your work environment
  • Link elements of effective teamwork to teams within your organization for improved operations performance
  • Recognize the need for effective teamwork, particularly in high-risk operations
  • Compare the characteristics of effective teamwork with ineffective teamwork

What is the target audience?

  • This course is designed for crew members, front line supervisors, and line managers or leaders who work in high-risk environments. Example industries include oil and gas, electrical utilities, underground and surface mining, gas pipeline operations, heavy maintenance, field engineering, or any other industry where crews and teams are exposed to dangerous situations. Do you or your teams ever face challenges while striving to work together effectively? Do your teams or crews struggle to develop cohesive attributes that support the successful and safe accomplishment of mission, operational, and safety goals? If so, this course may help. Effective Teamwork in High-Risk Operations explains elements of effective teamwork and is intended to help course participants understand factors that help teams execute operations safely, effectively, and efficiently, and to understand aspects of teamwork that can degrade safety and operational performance. At the end of this course students will understand what it takes to develop effective teams and will be provided with actionable strategies for improving teamwork in their organization. This course emphasizes teamwork improvement in high-hazard and high-risk environments where teams and crews may be exposed to dangerous conditions and must get the job done safely.
  • Team members who work in high-risk environments
  • Front line supervisors, line managers, and crew leaders working in high-risk environments
  • Example industries include oil and gas, electrical utilities, underground and surface mining, gas pipeline operations, heavy maintenance, field engineering, or any other industry where crews and teams are exposed to dangerous situations.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Welcome and Instructional Material
02:00

This introduction video welcomes students to the course, provides a description of the Instructor's background and experience, and what to expect from the course material.

Optional Reading Assignment
Article
05:02

This lecture provides an overview of teamwork in high-risk environments and covers the learning objectives.

06:22

This lecture describes what ineffective teamwork looks like and provides examples of attributes associated with ineffective teams. Sometimes studying what ineffective teamwork looks like may help us to define what effective teamwork looks like so we know the team attributes we are looking for.

18:23

This lecture describes what effective teamwork looks like and provides a description of the specific attributes associated with effective teams in high-risk environments. Examples are provided to help clarify how the characteristics may help to create more effective teams. The lecture concludes with a discussion about mapping elements of effective teamwork to the teams in your organization. Students may use the mapping checklist contained in Lecture 14 to conduct this activity with teams in their organizations.

Article

This video is an example of what an effective team would look like. Even effective teams make mistakes, but they are adaptable and resilient. Rather than giving up they continue on even during challenging situations. As you watch the video try to determine if you see elements of effective teamwork in this team.

07:16

This lecture includes a review of the teamwork video in Lecture 6 and asks guiding questions so you can understand how to recognize some of the attributes of effective teams that were demonstrated by the team. It also asks guiding questions so you may compare the attributes of the team in the video with teams in your organization to gauge the extent to which the teams possess those attributes of effective teams. The lecture concludes with a discussion about mapping elements of effective teamwork to the teams in your organization. Students may use the mapping checklist contained in Lecture 14 to conduct this activity with teams in their organizations.

Section 2: Case Study
Article

This case study is used so you can learn from a team that may have suffered from less effective teamwork. By studying other teams it may be possible to learn from their successes and failures. The purpose of this case study is not to place blame, but to learn how the team may not have demonstrated many of the elements of effective teamwork in this situation.

Case Study Assignment
Article
Section 3: End of Course Quiz
End of Course Quiz
5 questions
Section 4: Wrap Up and Resources
01:06

This video brings the course to a close and provides recommendations for future training.

Article

This short survey is used to help the instructor improve the course. Your participation is greatly appreciated.

42 pages

This 42 page eBook provides information about the essential components of crew and team performance. It expands upon this course by describing key team performance areas that crews and teams should possess if they want to become high-performing teams. Information about additional training is provided.

16 pages

This is a PDF copy of the Introduction chapter to the book Team Leadership in High-Hazard Environments: Performance, Safety and Risk Management Strategies for Operational Teams. This is the optional textbook used for this course.


3 pages

This checklist is provided to help you map elements of effective teamwork to teams or crews within your organization.

Terms, Conditions, and Disclaimers
Article

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Instructor Biography

Randy Cadieux, Founder and Lead Solutions Developer, V-Speed, LLC

Randy Cadieux is the Founder of V-Speed, LLC, a leadership, risk management, organizational resilience, and team performance consulting and training company, and is the developer of V-Speed's Team Leadership and Resource Management training program. He is also the Program Manager and an Instructor for the University of Alabama at Birmingham's Master of Engineering in Advanced Safety Engineering and Management program. Prior to his current roles Randy spent 20 years in the United States Marine Corps, where his primary occupational specialty was as a KC-130 Hercules pilot. He served in additional roles in the areas of operations and safety leadership. While transitioning to civilian life Randy realized that his educational, personal, and professional interests intersected so he decided to pursue a multi-faceted career in education, training, coaching, and consulting, with the overall goal of improving organizational operations and safety performance. Randy feels that the most important parts of a system are the individual employees, teams, and crews, and his interests often focus on ways to help improve team and crew performance. Randy holds a Master of Science in Information and Telecommunications Systems Management from Capitol College and a Master of Engineering in Advanced Safety Engineering and Management from the University of Alabama at Birmingham. Randy is the author of Team Leadership in High-Hazard Environments: Performance, Safety, and Risk Management Strategies for Operational Teams published by Gower Publishing.

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