Effective Strategies for Managing E-mail
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Effective Strategies for Managing E-mail

This course provides proven strategies to get control of e-mail overload and increase productivity and focus.
5.0 (1 rating)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
14 students enrolled
Last updated 6/2017
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  • 3 hours on-demand video
  • 7 Articles
  • 7 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Acknowledge the nature of e-mail & information overload in today's workplace and the time and productivity cost that afflicts most organizations and professionals.
  • Acquire a simple “rule” for managing all incoming e-mail that allows for both greater speed and prioritization of those messages and embedded tasks.
  • Utilize a simple built-in feature of Microsoft Outlook to quickly convert e-mails quickly into related tasks, contacts, and calendar items.
  • Utilize embedded functions inside of your e-mail that allow you to “automate” certain other common activities/messages.
  • Possibly even “e-mail ZERO”!
  • Reduce distraction by moving to a smarter e-mail regimen, while still identifying your “most important senders” for appropriate response.
  • Better manage both sent and received CC's, Forwards, and Replies, to reduce confusion and increase communication capabilities.
  • Have a strategy for “splitting” work, personal, and junk/spam e-mails for greater efficiency.
  • Use three key strategies for reducing SPAM in your work inbox.
View Curriculum
  • No prerequisites are needed for this course but a basic understanding and cursory use of Microsoft Office/Outlook is needed.

E-mail is among the most powerful productivity-enhancing tools available to an organization—as well as one of the biggest sources of pain and lost productivity, with managers and professionals getting buried deeper and deeper under a continuing stream of e-mail every day. In fact, the average professional spends at least two hours per day dealing with e-mail, with more than 25% of users checking their inbox a minimum of 20 times every day—and yet, surprisingly, less than 3% of the U.S. workforce has had training on how to manage e-mail.

When diagnosed, it is evident that e-mail has become a significant cost center for many organizations, with employees losing valuable time, focus, and productivity due to poor e-mail management strategies. This course provides proven strategies for keeping your inbox efficient and under control, and teaches you to:

  • Reduce the mess in your inbox by having “natural” places for your e-mails to go
  • Get rid of time-sucking “quick e-mails” and get your time and inbox under control moving forward
  • Finally feel on top of your e-mail, rather than feeling it is on top of you!
  • Lessen e-mail distractions to fundamentally change your relationship with work and life

This course features all software demos in Microsoft Outlook 2010, although users of Outlook 2007 and 2003 will still greatly benefit from this program. Future versions of this Illumeo course will feature the new Outlook 2013 as well as Gmail.

* This course shows screen shots which may have small text as they are demonstrating real-world use of software which has font sizing we cannot change for demonstration purposes. Therefore, your experience will be best on a full screen device such as a tablet, laptop of desktop computer. We recommend that you fully upsize the screen when you view these videos.

Who is the target audience?
  • Professionals in any field.
  • Anyone interested in Productivity.
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Curriculum For This Course
16 Lectures
9 Lectures 02:53:19

A Great Outlook Tip for "Tasking" your E-Mails

Use Signatures/Draft as "Auto E-Mail Tools"

Build a Sensible File Structure

Don't Be A "Blinger"

Manage CC's, Forwards, Replies

Divide and Conquer

Taming the E-mail Beast: Key Strategies for Managing E-mail Overload
Supporting Materials
7 Lectures 00:14
Slides: Taming the E-mail Beast

Taming the E-mail Beast Glossary/Index

The Three Primary Ways You Are Abusing Your E-mail Inbox By Randy Dean

Properly Dealing with the Four Key Types of Misused E-mails: CC's, Forwards, Rep

Smarter E-mail Subject Lines By Randy Dean

Randy Dean's Top Ten E-mail Timesavers/Productivity Enhancers

Randy Dean's Top Ten E-mail Timesavers/Productivity Enhancers
0 Lectures 00:00

REVIEW QUESTIONS: Taming the E-mail Beast: Key Strategies for Managing E-mail Overload

5 questions

FINAL EXAM: Taming the E-mail Beast: Key Strategies for Managing E-mail Overload

8 questions
About the Instructor
Illumeo Learning
4.2 Average rating
67 Reviews
632 Students
174 Courses
Condensed and Efficient Courses for Busy Professionals

Illumeo, incorporated in 2009, is revolutionizing the hide-bound world of corporate learning. Illumeo works with corporate professionals and organizations of all sizes to build the skills and capabilities that help everyone be an expert at their job.

Based in Silicon Valley, CA, Illumeo serves thousands of corporations and corporate professionals across Finance, Accounting, Human Resources, Sales and Marketing. The platform offers assessments, industry-benchmarked competency analyses, hundreds of expert-developed courses, collaborative tools, and the ability for companies to self-publish internal courses that promote institutional knowledge retention and dissemination.

Illumeo is the place for expertise management and we are dedicated to the proposition that everyone can be an expert at their job.

Randy Dean (Illumeo)
5.0 Average rating
0 Reviews
15 Students
3 Courses

Randy Dean, the "Totally Obsessed" time management technology guy, is a professional speaker and sought-after expert on time & e-mail management, effective organization, and the related use of technology. For more than 20 years, Randy has been leading training and speaking programs and presentations for major corporate, university, association, and government audiences. Obsessed with time management and personal productivity, he left a successful career as a graduate program admissions director, professional marketer, and manager to become a leading speaker and trainer. The author of the recent Amazon bestseller, Taming the E-mail Beast, he has led programs for thousands of satisfied and inspired students, managers, and professionals on being more productive and purposeful with their time and life. His highly informative and entertaining speaking and training programs leave audience members with immediately-usable tools, strategies, and skills on how to better manage their time, technology, and information overload following their program experience. 


Time, E-mail, & Tech Management Expert : Randall Dean Consulting & Training - [2004-04 to Current]

Market & Media Strategist : Pace & Partners - [2002-07 to 2004-05]

Director, MBA Program Admissions : MBA Program, Michigan State University - [1999-01 to 2002-07]

Market Research Supervisor, Prilosec : Procter & Gamble - [1997-06 to 1998-12]

Assistant to the Director, MBA Program : MBA Program, Michigan State University - [1995-08 to 1997-05]
Develop direct marketing and outreach programs for prospective MBA candidates

Subscriber Svcs. Coordinator, ADVANCES : The Fetzer Institute - [1990-09 to 1995-07]
Coordinate direct marketing activities, subscriptions, renewals, and publishing/printing activities for the scientific journal ADVANCES 


MBA, Marketing/Finance : Eli Broad College of Business (at Michigan State University ) - [1995 to 1997]

BBA, Marketing/General Business : Haworth College of Business (at Western Michigan University ) - [1989 to 1991]