International Technology Services in the Knowledge Economy

Knowledge Economy; International Management of Services; Entrepreneurship and Innovation; and 24-Hour Knowledge Factory.
Instructed by Dr. Amar Gupta

Video Error

We tried several times to play your video but there was an unforeseen error. We have notified our engineers.

Visit to check that Flash is enabled on your browser.

With Flash enabled, please try again in a few minutes or contact support.

  • Lectures 10
  • Video 6.5 Hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android

How taking a course works


Find online courses made by experts from around the world.


Take your courses with you and learn anywhere, anytime.


Learn and practice real-world skills and achieve your goals.

Course Description

In particular, the course will analyze the 24-Hour Knowledge Factory model in detail. This model envisages that a professional in the US will work from the usual work day from 9 am to 5 pm. At the end of the work day, the professional will transfer the work to a colleague in China or Australia who will then work from 9 am to 5 pm, based on the clock in that country. At the end of the latter's work day, the work will be transferred to a colleague in Poland or Romania who will work from 9 am to 5 pm based on the clock in Eastern Europe. Finally, the work will be transferred back to the original professional in the US, who will feel that a magic fairy was working hard while the professional was asleep.

Students with background in information technology will be encouraged to study the issue of new technical concepts that will foster the above type of collaboration. Other students will be encouraged to study the economics, business, legal, political, and other aspects of such knowledge-oriented frameworks based on the student's interest and background.

What are the requirements?

  • Read Lecture 2 "Class Preparation" prior to the first lecture series on March 6, 2013

What am I going to get from this course?

  • Over 10 lectures and 6.5 hours of content!
  • look at several innovative and entrepreneurial aspects of the emerging Knowledge Economy, with special emphasis on how teams of individuals can work together in a seamless manner across national boundaries to render professional services of diverse types and varying sophistication.

What is the target audience?

  • Undergraduate and Graduate Students

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction
Introduction to Dr. Amar Gupta
Section 2: March 6, 2013: Offshoring and Collaborative Work: Yesterday, Today, and Tomorrow
37 pages
This can also be found here:   
Please watch this video First.
This is the lecture from March 6th, 2013. Please view it and feel free to ask questions during your viewing using the questions column to the right. 
Section 3: March 20, 2013: International Management of Services
Lecture from March 20th
Section 4: April 3, 2013: Inventing Verizon: Innovation and Growth in a Transforming Communications Industry
Guest Speaker: Ivan G. Seidenberg
Lecture Video
Section 5: April 17, 2013: Telehealth: Gateways to the future of health care and health technology innovation.
By Bryan Ennis, Enterprise Program Director, NextDocs Corporation and Amar Gupta
Lecture Video

Instructor Biography

Dr. Amar Gupta received his Ph.D. in decision support systems from I.I.T Delhi in 1980. He wrote his doctoral dissertation at MIT (1979-80). Before joining Pace University as Dean of Seidenberg School of Computer Science and Information Systems, Dr. Gupta worked at the University of Arizona (2004-12) and MIT (full-time from 1980 to 2004 and part of the year since 2004). When he was with University of Arizona, he was Thomas R. Brown Endowed Professor of Management and Technology in the Office of the Dean of the Eller College of Management, tenured and Endowed Professor in the field of Entrepreneurship, Professor of Computer Science, and the Founder-Head of the “Nexus of Entrepreneurship and Technology” Initiative. When he was with MIT, he was the founding Co-Director of the Productivity from Information Technology (PROFIT) Initiative, Director of the Research Program on Communications Policy, and Associate Director of MIT’s International Financial Services Research Center.

As an established computer science professor, researcher and innovator, Dr. Gupta has published 12 books and over 150 papers and articles, and pioneered in areas of the concept of 24-Hour-Knowledge Factory (from 2004 onwards), three-faceted approach to diverse Healthcare Applications including Mammography, and IBM PC-based presentation graphics. In addition, is the lead inventor of a broad patent on electronic processing of bank checks. He has mentored over 75 graduate students whose research was supervised by him. Dr. Gupta’s research has been supported by several millions dollars of grants and awards by US government agencies (including DARPA, NSF, the US Air Force, and the US Department of Transportation), and diverse companies including IBM and Honeywell. 


Join the biggest student community


Hours of video content


Course Enrollments




This course doesn't have any reviews yet.
Ready to start learning?
Enroll For Free Now