- 1.5 hours on-demand video
- 3 downloadable resources
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
Get your team access to Udemy's top 3,000+ courses anytime, anywhere.Try Udemy for Business
- Better understand those who are difficult
Discover how to better deal with difficult people
Uncover what to do to deal with your inner world
- Have an open mind
- Those who want to have a higher quality of life despite how others treat them
- People who want less drama and more happiness
How to Deal with Difficult and Toxic People in the Workplace with Victoria and Michael
Dealing with Difficult and Toxic People at Work?
Difficult and Toxic People at Work!
Ouch. They are not often easy or not often kind to deal with.
However they are a fact of life. Regardless of it being a major personality difference, a personality disorder on their part, or other major issues learning to stay safe, happy and successful in the workplace is something we all deserve.
Dealing with people should be easy, right? Well not with some of us.
Dealing with difficult people or worse still toxic people can be a life altering challenge and exhausting.
In this program we explore some of the issues that we need to learn to deal with. Plus some thoughts on how to best manage those that are a challenge or toxic to deal with.
Wired for Fear - Negativity is catching!
When have your experienced or witnessed a negative situation "take flight" and "catch fire" within a group?
What where the outcomes?
I know I have experienced several occasions when negativity took hold of a group. Michael Ballard
What occasions can you remember this has happened either to you or a group you interacted with?
The Professional Self
WARNING: Some work place sites can cause us to:
Then we pay the price. We do it for ourselves.
What is your sense of self?
What is your sense of self accomplishment
DO you have a job that pays money
Do you have a career that pays you and brings you a sense of fulfillment
- When I first heard this I thought OH no!!!!! More granola and nuts stuff.
- Grounding exercises can help with our:
- is a key component in managing our health
- connecting and engaging with self and others
- What would you add to this list?
Then during my martial arts training, then more than one of my fitness coaches and a few very successful friends suggested I'd find it valuable I "jumped in" with both feet. Wow... what a powerful and insightful difference it made.
We know that dealing with people is not always easy. However at work learning to deal with difficult people or worse still toxic people can be a life altering challenge and exhausting; or once we master the basics and practise the process and skills we can increase the changes of finding the workplace more enjoyable and less stressful.
So, we've explored some of the issues that we need to learn to deal with difficult people. Also some thoughts on how to best manage those that are a challenge or toxic to deal with. We look forward to your feedback.
Find Your Self-Culture
This interview with Victoria helps you better understand:
- What is Self-Culture
- How to develop yours
- How to strengthen yours
Michael is interviewed by the Irene Becker the developer of the 3Q program series.