How to Deal with Difficult and Toxic People in the Workplace
4.5 (11 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
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How to Deal with Difficult and Toxic People in the Workplace

Dealing with Difficult and Toxic People at Work?
4.5 (11 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
1,979 students enrolled
Current price: $10 Original price: $25 Discount: 60% off
5 hours left at this price!
30-Day Money-Back Guarantee
Includes:
  • 1.5 hours on-demand video
  • 3 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Better understand those who are difficult
  • Discover how to better deal with difficult people
  • Uncover what to do to deal with your inner world
View Curriculum
Requirements
  • Have an open mind
  • Those who want to have a higher quality of life despite how others treat them
  • People who want less drama and more happiness
Description

Difficult and Toxic People at Work!

Ouch. They are not often easy or not often kind to deal with.

However they are a fact of life. Regardless of it being a major personality difference, a personality disorder on their part, or other major issues learning to stay safe, happy and successful in the workplace is something we all deserve.

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Curriculum For This Course
11 Lectures
01:40:54
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How to Deal with Difficult and Toxic People
1 Lecture 02:21

Dealing with people should be easy, right? Well not with some of us.

Dealing with difficult people or worse still toxic people can be a life altering challenge and exhausting.

In this program we explore some of the issues that we need to learn to deal with. Plus some thoughts on how to best manage those that are a challenge or toxic to deal with.

Preview 02:21
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Our Relationship Culture
1 Lecture 09:30

Our Relationship Culture

- What is it?

- Why is it important?

- What can you do about it?

- How does it matter?

The culture of you
09:30
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Wired for Fear - Negativity is catching!
1 Lecture 08:25

Wired for Fear - Negativity is catching!

When have your experienced or witnessed a negative situation "take flight" and "catch fire" within a group?

What where the outcomes? 

I know I have experienced several occasions when negativity took hold of a group. Michael Ballard

What occasions can you remember this has happened either to you or a group you interacted with?


Negativity is Contagious?
08:25
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Watch and Mange Your Reactivity
1 Lecture 09:09

Act or React: You're only human

Understand how your brain can be hijacked!

What can you do about?

Practise, Practise, Practise your responses to BIGStuff situations. 

What out for your reactions Do they build or bind?
09:09
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Your Balanced Adult Self
1 Lecture 08:23

Creating and Nurturing: Your Balanced Adult Self

What are the key points in this lecture that ring true for you?

What will you do to acknowledge the key points you are ready to and the ones you need to consider a redo on?

What are your next steps?

The Balancing Act of Being You
08:23
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The Professional You
1 Lecture 06:28

The Professional Self

WARNING: Some work place sites can cause us to:

 - rebel

 - regress

Then we pay the price. We do it for ourselves. 

What is your sense of self?

What is your sense of self accomplishment

Avoid burnout

DO you have a job that pays money

or...

Do you have a career that pays you and brings you a sense of fulfillment

The Professional You
06:28
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Boundaries
1 Lecture 12:22

Setting Boundaries

Why do they matter?

Where do we start?

When to they matter?

What are the types of boundaries we discussed?

With who, where and when will you get started?

Who can you trust and can help you practise?

Boundaries
12:22
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Being Grounded
1 Lecture 08:17

Being Grounded

- When I first heard this I thought OH no!!!!! More granola and nuts stuff.

 - Grounding exercises can help with our:

  • anxiety 
  • stress
  • productivity
  • is a key component in managing our health
  • connecting and engaging with self and others
  • What would you add to this list?

Then during my martial arts training, then more than one of my fitness coaches and a few very successful friends suggested I'd find it valuable I "jumped in" with both feet. Wow... what a powerful and insightful difference it made. 

Grounding Excercises
08:17
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Difficult and Toxic People in the Workplace Wrap UP
1 Lecture 03:01

We know that dealing with people is not always easy. However at work learning to deal with difficult people or worse still toxic people can be a life altering challenge and exhausting; or once we master the basics and practise the process and skills we can increase the changes of finding the workplace more enjoyable and less stressful.

So, we've explored some of the issues that we need to learn to deal with difficult people. Also some thoughts on how to best manage those that are a challenge or toxic to deal with. We look forward to your feedback. 

Wrapping it all up!!
03:01
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Resource Section Dealing with Difficult & Toxic People
2 Lectures 32:58

Find Your Self-Culture

This interview with Victoria helps you better understand:

  1.  What is Self-Culture
  2.  How to develop yours
  3.   How to strengthen yours
Preview 19:28

Michael is interviewed by the Irene Becker the developer of the 3Q program series. 

Preview 13:30
About the Instructor
Michael Ballard
4.4 Average rating
93 Reviews
5,820 Students
7 Courses
Drift, Dream, Drown or Decide & Do!

Michael Ballard has presented to audiences and consulted with groups from Bermuda to Singapore and coast to coast to coast in North America as an internationally renowned speaker. Thousands of people have deepened their personal and professional ability to thrive using the process and skills he teaches. In the process they've learned how to deal with life's BIG Stuff issues based on the expertise Michael enjoys sharing on resilience. He hopes you will, too!

Michael has appeared in close to 150 media interviews across North America on resiliency. He has also executive produced and hosted over 24 video interviews on those impacted by life’s BIGStuff events.

Michael learned quite a bit about thriving using resilience while facing adversity during his 7 year battle with three challenges to his life while fighting cancer, multiple treatments, setbacks and victories. He enjoys upbeat, serious, silly and insightful conversations over coffee, puns, biking, hiking, photography and snorkelling. Oh and volunteering where he works at stretching his comfort zones.

Michael joined Udemy in 2014. In late 2014, one of his business clients called him up to discuss challenges personally and professionally in dealing with health and relationship issues and in the process encouraged him to start to make online video and audio based programming. 

Michael is very pleased and excited to know that  his programming is impacting  students in over 121 countries.


Kevin Faibish
4.4 Average rating
78 Reviews
5,066 Students
6 Courses
Videography, lighting, sound and editing

Kevin Faibish is a top of the line video, sound, lighting and editing professional. 

A professional camera operator/video editor and collaborative team player that thrives on challenging projects involving all aspects of multi-media communications.

  • Over 10 years of Camera Operating and Videographer Experience and specializing in Television News, Television Productions, Documentaries, and Corporate Production.
  • Experience covering general assignments, sports, entertainment, and politics.
  • Comprehensive understanding of lighting setups for live television and pre-taped

      Interviews with an eye for framing, solid lighting skills and a impeccable sense of        timing.                    

  • Strong customer orientation, displaying energetic professionalism at all times.
  • Strong creative skills and works well with others taking direction to produce the best work possible.  
  • Takes pride and is passionate, dedicated to the craft, giving the best of what I can, 100% of every project.
  • Ability to train and coach others in the proper use of video production equipment and television production.

      A positive attitude and ability to work well as part of a diverse team

      The ability to produce quality photographic images



Victoria Lorient-Faibish
4.4 Average rating
78 Reviews
5,086 Students
7 Courses
RP, MEd, CCC, Reg'd Psychotherapist, Relationship Expert

Victoria Lorient-Faibish MEd, RP, CCC, BCPP, RPE is a Registered Psychotherapist with the College of Psychotherapists of Ontario (CRPO) and a Certified Canadian Counsellor with the Canadian Counselling and Psychotherapy Association (CCPA). She is a Relationship Expert, Holistic Psychotherapist, Life Coach, author, speaker, and for 20 years and she has had a front seat chair, witnessing the metamorphosis of countless people who have moved past depression, anxiety with her proven protocols and techniques.

She has a Masters Degree in Educational Psychology, and has studied a plethora of energy psychology modalities.

Her influences include Buddhism, osteopathy, visualization, meditation, as well as modern and traditional psychotherapy which are the basis for her brand of holistic psychotherapy, that works with the mind, body and soul to effect monumental change in her clients’ lives!

Her new book, Find Your "Self-Culture: Moving Past Depression and Anxiety to Monumental Self-Acceptance is an opportunity for the reader to begin the journey of self-transformation.

Victoria has over 80 videos on her YouTube Channel (Ask Victoria) that have garnered over 500,000 views and counting as the hunger to find one’s "Self-Culture" continues to be a key for people who are on a quest for self-love and happiness.

Michael Ballard
4.3 Average rating
157 Reviews
14,418 Students
12 Courses
Helping people learn how to deal with adveristy & thrive!

Michael Ballard has presented to audiences and consulted with groups from Bermuda to Singapore and New Orleans to Vancouver as an internationally renowned speaker. Thousands of people have deepened their personal and professional ability to thrive using the process and skills he teaches. In the process they've learned how to deal with life's BIG Stuff issues based on the expertise Michael enjoys sharing on resilience. He hopes you will, too!

Michael has appeared in over 140 media interviews across North America on resiliency. He has also executive produced and hosted over 24 video interviews on those impacted by life’s BIG Stuff events. Plus students here in over 145 countries.

Michael learned quite a bit about thriving through resilience while facing adversity during his 7 year battle with three challenges to his life while fighting cancer, multiple treatments, setbacks and victories. He enjoys upbeat and insightful coffee, conversations, puns, biking, hiking, photography and snorkelling.

Michael joined Udemy in 2014. In late 2014, one of his coaching clients called him up to discuss personnel and workplace productivity issues and in the process encouraged him to start making video based programming.