Developing Effective Work Relations and Time Management

Learn how to thrive in the corporate world. Manage yourself, your work environment, technology and avoid time stealers.
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  • Lectures 39
  • Length 3.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 9/2015 English

Course Description

The course on Developing Effective Work Relations and Time Management is a composite course requested by students. And, it includes two already successful courses: Getting Results by Building Relationships and Developing Effective Time Management Habits.

Getting Results by Building Relationships

Have you ever been frustrated by your work relationships? Do you find it hard to integrate in a new job? Do you need to build or maintain a professional credibility? Do you want to be part of a professional family?

Here you will find an answer. Getting Results by Building Relationships is a very focused and extremely practical course, for the use of business and industry professionals.

In this section, you'll learn how to build good relationships and achieve results by:

  1. laying a strong and effective collaborative foundation
  2. building professional credibility, and
  3. developing ethical reciprocity patterns.

You are going to learn how to make a good first impression, build an effective and lucrative rapport with your co-workers, win confidence and and deal with conflicts to get results.

The video lectures and documents that form the course include practical examples and tolls for getting results by building relationships.

In not more than 2 hours of study you will master 9 techniques that will boost your career and, and maybe more important, make your life easier.

Developing Effective Time Management Habits

Do you want to work smarter and have more time for yourself? Do you want to consistently achieve good results and reach your objectives? Do you want to spend more time with your family and friends?

Stop wasting your time!

Change your work habits! It's easy and you can learn here how. You just need to acquire or develop good habits in three areas: work environment, technology and “time-stealers."

You will learn how to control your work environment, how to use technology to help you be more efficient, how to respond to unreasonable demands of others, how to prevent procrastination and avoid “time-stealers".

You will learn how to develop the habits that you need to be in control of your time, and stop reacting inefficiently to demands that are made on you. And, you will learn how to organize your work environment, and how to employ technology so that it is serving you and not waste your time.

You will also understand "time stealers", and develop strategies to prevent the waste of time they represent. Good time management habits don't happen by accident. Learn, practice and be consistent. You will get here the exact techniques to do so.

You will have video lectures that include real examples, exercises and case studies; quizzes to check your knowledge level and a small optional course project to help you practice your time management skills.

You have a 30 days money back guarantee, no question asked. And, the discounted access to many other management and personal development courses.

Apply now!

Now, go ahead. Apply for the course! Just hit the “Take this course" button, or if you want to find out more take the free preview and then decide.

Thank you! And, see you inside the course!

What are the requirements?

  • This course is beneficial regardless of work, educational and life experience. So, bring a positive attitude and a will to learn and experience new idea. This would be more than enough.
  • Be ready to try understanding and changing some bad behaviors.

What am I going to get from this course?

  • After completing this course, you will be able to set a foundation for getting professional results, improve your skills in making a good first impression and build a rapport with your co-workers.
  • After completing this course, you will be able to build credibility for the purpose of getting results, win the confidence of your co-workers, and apply the steps for dealing with conflict in a real life scenario.
  • After completing this course, you will be able to plan and use reciprocal relationships to get results and make efficient use of relational “trade objects”.
  • After completing this course, you will be able to understand how factors within your working environment affect use of time, apply techniques for managing paperwork, improve the physical organization of your office
and apply simple time-saving procedures.
  • After completing this course, you will be able to use technology to improve time management, control e-mails and use IT organizer systems.
  • After completing this course, you will be able to avoid time stealers, understand people respond to demands, avoid reverse delegation, beat procrastination and manage interruptions.

What is the target audience?

  • Staff members, team members, supervisors, and managers looking to get results through others, even when they lack direct authority
  • This course is for anyone in business who would like to have more time to do the things that they really need or want to do.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Introduction to Effective Work Relations
02:23

In the business world, good relationships are especially crucial if you're trying to get results and you don't have authority. Getting results when you have no authority begins with good relationships. In this course, you'll learn how to build good relationships and achieve results by:

  • laying the groundwork for getting results
  • building credibility
  • getting results through reciprocity
02:28

A presentation of the content of Getting Results by Building Relationships section of the course.

1 question

Understand section structure, content and objectives

Section 2: Laying the Foundation
03:33

Building good relationships with your peers lays an excellent foundation for getting results, especially when you lack the authority to impose your agenda on others. In this lesson, you'll learn how to establish this foundation by:

  • making a good first impression
  • showing your interest
  • building rapport.
07:49

In the business world, like any situation in which results matter, it's important that you make a good first impression. When you lack direct authority, it's crucial.

In this topic, you'll learn three ways to make a good impression that will help you achieve results when you don't have authority. These aspects include:

  • showing your friendliness
  • being positive, and
  • avoiding negativity.
05:01

Everyone likes attention. It's a basic human need. It stands to reason that giving people your attention by showing your interest is one of the best ways to build relationships and get results.

In this topic, you'll learn how to show your interest in your peers by:

  • asking personal questions,
  • showing you're listening, and
  • using people's names.
05:40

People have a fundamental need to feel appreciated, in the workplace as well as in their personal lives. When you show appreciation for your peers, you not only create a good work environment, you make it much more likely that your co-workers will respond to you the same way.

In this topic, you'll learn to build rapport and establish this foundation by:

  • showing respect
  • expressing appreciation
  • considering others' criticisms.
3 questions

After completing this section, you will be able to build credibility for the purpose of getting results, win the confidence of your co-workers, and apply the steps for dealing with conflict

Section 3: Building Credibility
01:27

A worker without credibility is like a fishing line without a hook. If you're looking to get results without authority, you have to show your peers you're worthy of their trust. In this lesson, you'll learn to do that by:

  • winning confidence
  • demonstrating integrity
  • dealing well with conflict.
04:32

Getting the results you want, or pushing your agenda, in the business world is much easier if you've already won the confidence of your peers. In this topic, you've learned how to win this confidence by:

  • being truthful
  • fulfilling promises
  • doing good work.
03:04

Someone said that the quality of an individual is reflected in the standards she sets for herself. If you hope to get results when you don't have authority, it's a good idea to demonstrate your integrity with the high standards you've set. In this topic, you've learned how to demonstrate this integrity by:

  • demonstrating consistency of character
  • respecting confidentialities
  • offering good information.
08:40

Having credibility is fundamental to getting results when you don't have authority, and dealing effectively with conflict is one good way to become credible. In this topic, you'll learn how to handle conflict by:

  • showing you're listening,
  • demonstrating patience, and
  • redirecting the conflict.
2 questions

After completing this section, you will be able to plan and use reciprocal relationships to get results and make efficient use of relational “trade objects”.

Section 4: Foster Reciprocal Relationships
03:51

If you want to know how to get results when you don't have authority, it's imperative that you fine-tune your sense of reciprocity. Some of the benefits of using a reciprocal relationship are:

  • helping ensure a good working relationship exists with your peers,
  • helping ensure a fair trade, and
  • enhancing your image as a trustworthy co-worker.
04:25

No one should expect to get something for nothing. The world just doesn't work that way. Since the dawn of civilization, people have traded one thing to get another. Whether it's fundamental organizational change you're after, or a piece of bark, it helps to know the many forms that reciprocity takes.

This is especially true when you lack direct authority. In this topic, you'll learn about three key types of reciprocity:

  • mutual gain,
  • payment for compliance, and
  • flexible compensation.
05:38

In this topic, you'll learn about the objects that are most effectively traded in reciprocal relationships:

  • task-related objects
  • career-track objects
  • higher-achievement objects
10:16

Planning for a successful reciprocal relationship may be the best way to accomplish your goals. In this topic, you'll learn how to do this by:

  • determining your needs,
  • considering your relationship,
  • determining the other person's needs, and
  • assessing your resources.
2 pages

Planning for a successful reciprocal relationship may be the best way to accomplish your goals. In this topic, you'll learn how to do this by:

  • determining your needs,
  • considering your relationship,
  • determining the other person's needs, and
  • assessing your resources.
2 questions

Recognize the importance of using reciprocal relationships to get results, match the three types of reciprocal relationships to their definitions, match the classes of trade objects used

Section 5: Introduction to Effective Time Management
02:44

Time management shouldn't be a separate activity--it should be an integral part of the way you do things. For this to happen, you need to be able to develop good time management habits and avoid bad ones.

An effective use of time also involves managing your environment, managing your use of technology, and managing the time-wasting activities of people around you.

01:54

This course teaches you the habits you need to develop to be in control of your time, and stop reacting inefficiently to demands that are made on you.

You will learn how to organize your environment, and how to employ technology so that it is your servant, and not your master. You will also be alert to "time stealers," and develop strategies to sidestep the dangers they represent.

1 question

Section presentation, learning objectives and course method

Section 6: Manage Your Environment
04:48

Your working environment contains factors that can either help you to work to your maximum, or hinder you from doing so.

You need to identify the factors that can make your attempt to achieve the most from your working day more difficult, and exert a positive influence over them.

07:18

Whatever happened to the paperless office? The appearance of the computer was supposed to remove the need for paper in the office, but most people receive more paper documents than ever before. If you are to avoid drowning in a sea of paper, you need a straightforward and efficient technique for managing it.

11:05

Whatever happened to the paperless office? The appearance of the computer was supposed to remove the need for paper in the office, but most people receive more paper documents than ever before. If you are to avoid drowning in a sea of paper, you need a straightforward and efficient technique for managing it.

Article

To manage your paperwork effectively, you need to ask yourself a series of questions, and, depending on the answer: file, pass on, throw away, or read the item.

07:54

There is a direct relationship between the physical organization of your office, and your productivity. If you do not make the most of your work space, you will not get the most out of your time.

Leroy and Michelle are not a bit impressed by Omar's office. It has some natural advantages, but Omar has not organized his environment in a way that will help him maximize his precious working hours.

15:13

Once you know what your objective is, you plan in a way that will make the best possible use of your time as you pursue your objective in the meeting. What you want to discuss has to be on the agenda, and you need to prepare what you have to say with care, anticipating the reactions of other people.

You also need to take the right actions in relation to other participants: delegating tasks, and communicating the right information or instructions in advance will save a lot of time.

3 questions

Understand how factors within your working environment affect use of time, apply techniques for managing paperwork, improve the physical organization of your office and apply simple time-saving...

Section 7: Manage Your Technology
03:16

You lead a busy and complex working life, and technology has a central role. The computer and the telephone are the central tools you use to organize your life.

It is important to know how to use the potential of this technology for improving your time management. When you make good use of the potential of technology to organize your working life, you enjoy major benefits.

08:06

E-mails were supposed to save us time, but it hasn't worked out like that. The reality is that, for many people, reacting to incoming e-mails consumes an enormous, and unjustifiably large, amount of the working day. According to recent studies, the average office worker receives and sends in excess of 100 messages daily.

Article

If you scored over 37 you have a major e-mail addiction that is severely hampering your time efficiency. You need to address it at once.

A score between 25 and 36, and you are pretty well addicted to those e- mails. Even with a score in the 19 to 24 range, there is significant evidence of some addiction to e-mails.

If you scored between 12 and 18, you can give yourself a pat on the back. E-mails do not dominate your time in an unhealthy way.

05:09

E-mails were supposed to save us time, but it hasn't worked out like that. The reality is that, for many people, reacting to incoming e-mails consumes an enormous, and unjustifiably large, amount of the working day. According to recent studies, the average office worker receives and sends in excess of 100 messages daily.

07:06

Electronic ways of organizing, and retrieving information can save you a lot of time, if used correctly. There are three kinds of electronic organization systems that can have a positive impact on how well you manage the limited, and valuable, time at your disposal:

  • phone-based systems,
  • PC-based systems,
  • networked systems.
3 questions

Use technology to improve time management, control e-mails and use IT organizer systems.

Section 8: Avoid Time Stealers
03:59

It is possible to be working hard, without working productively. You are only working productively when you are engaged in the activity that should be occupying your time.

Any time you allow a colleague to occupy your time inappropriately, or you delay or postpone important work in favor of something less demanding, you are allowing your time, in effect, to be stolen.

05:50

Fine. You start your day knowing exactly what you want to get done. And then what happens? You face all kinds of unexpected demands from other people--from your boss, from co-workers, or from clients. And, if you're not careful, you spend most of your time reacting to these demands.

How you deal with the relationship between what you want to achieve, and the demands of others, depends on what kind of person you are--on your social character.

07:50

Do you find yourself spending time on tasks that--somehow--somebody has managed to land on your desk, even though they are not part of your job, and are really a waste of your time?

When you accept jobs from other people that you should not be doing, this is known as reverse delegation. You need to avoid it.

Article

Already delegated task

If a colleague tries to return a task that you have given to him, then you should:

  • emphasize that you want him to do it – you don't want to do it yourself
  • remind him of the elements of the task, and provide brief instruction or demonstration, if necessary
  • explain that you have confidence in his ability (...)
05:01

Do you find yourself spending time on tasks that--somehow--somebody has managed to land on your desk, even though they are not part of your job, and are really a waste of your time?

When you accept jobs from other people that you should not be doing, this is known as reverse delegation. You need to avoid it.

06:32

"Procrastination is the thief of time," goes the old saying. It's true. And just remember, when you delay actions or a decision that you should be taking, it's your time that's being stolen.

The philosopher, William James, observed that "Nothing is as fatiguing as the eternal hanging on of the uncompleted task." But it is not only fatiguing. It is, literally, a waste of time.

06:48

The first part of the strategy for beating procrastination is to be able to recognize and confront the ways you may find to excuse it. Now that you've seen how to use this part of the strategy, you need to find out how to break the procrastination habit.

The way to do this is by putting in place a consistent set of behaviors which, when you follow them, will help you end procrastination for good.

06:30

Every unscheduled visit or telephone call you receive is an interruption. Not all interruptions are unwelcome or unnecessary, but they stop you doing what you planned to do, and there are probably too many of them in your life.

There is research that indicates that the average number of interruptions in a business day is 50. How should you handle them?

03:25

You must keep an eye on the time, and be ready to employ a summary as a way to bring the five minute meeting to a prompt, but satisfactory, conclusion.

You do not need to be the victim of constant interruptions. You have the right, and in fact the duty, to allocate time appropriately, and then to ensure that you stick to the limits you have agreed upon.

6 questions

Be able to avoid time stealers, understand people respond to demands, avoid reverse delegation, beat procrastination and manage interruptions.

Section 9: Developing Effective Work Relations and Time Management
02:50

Course wrap up and next steps

2 questions

Course wrap up and next steps

Article

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Instructor Biography

Sorin Dumitrascu, Management trainer

Before Udemy, Sorin developed and delivered more than 20 courses on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.

Currently working as a prison service consultant, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.

Sorin coordinated during the last 10 years projects in the areas of rule of law, regional development and human resources.

He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).

Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).

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