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The Intermediate level of the Professional Development pathway has been divided into two sections: It covers the following practical chapters and is filled with all the kinds of detail that will help you achieve success in obtaining the job you want.
- The essential elements to develop yourself, e.g., Decision-Making and Assertiveness, Time Management, Dealing with Change and Conflict resolution.
- Essential employability factors e.g. Health and Safety, Information Security and Risk Management.
This program is a great start for those in transition as it covers all of the in-demand elements - the personal time out to understand who you are and what your talents are to how to successfully interact in the workplace.
This online course provides the keys to help you get noticed hunting for your next job.
The course is filled with useful advice that any business professional can apply as well, even if you are currently employed. You will take the tips provided in the book to review resumes and candidates when hiring..... In the competitive job market of the world today, those seeking employment WILL benefit from the titbits and advice provided in every chapter. You will be continually amazed at this book's ability to point out the small details that will make one stand out from the crowd and make a huge difference for jobs seekers.
In this time of high unemployment this is a very timely course. There are a multitude of people that are out of work looking for jobs and this course will provide you the extra edge that they need to land the job of their dreams in the midst of record unemployment. Even in tough times there are jobs being filled every day....If you study, underline, highlight this advice you will land that job.
The real meat of this course is just what it says on the book-cover: Developing and Improving your value! It really makes you think and gives you a whole new perspective on the subject.
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|Section 1: Introduction to the course "Developing and Improving your Value"|
Introduction to this course - what will you learn in this program?
|Section 2: Decision Making & Assertiveness|
When you are serious about adding value to yourself, and to add value to your profession you might need to learn some assertive behaviour. What does that mean? When are you assertive, and when have you crossed that line to aggressive or arrogant? This video covers the basics of professional assertiveness
There are 10 things you can do as an assertive person that will help you get your point across... 10 rights you have which nobody can deny you... Check them out: I'm sure there are a couple that you never even thought of!
Modesty, Obligations, Gender, Anxiety, Friends and strength of Issues are all part of the 6 myths around Assertiveness
Steps to improve Professional Assertiveness
Master these 7 decision making skills and you'll increase your value in the workplace...
What do other people say or teach about Decision making? Let's check it out in this video
7 Steps to Good Decision making
This lecture covers the DOs and DON'Ts of group decision making
What are the 10 group decision making techniques? This goes beyond "the loudest person wins" and "let's vote about this"... you will be surprised at the different techniques you can use to come to a decision.
|Lecture 12||39 pages|
Please read these 39 pages of your textbook.
Module 2 Quiz
EXERCISE - Decision making & Assertiveness 1
EXERCISE - Decision Making & Assertiveness 2
|Section 3: Conflict Resolution|
This section is all about Conflict Resolution, so let's have a look at what conflict really is...
Everybody responds differently to conflict - there are the most common types. Can you recognise your own behaviour?
This lecture dives deeper into the different types of conflict
Irrespective of your personal preference, these are the three steps to handling a conflict effectively
Conflict Resolution Options
One of the most daunting conflicts you can have is a conflict with your boss, manager or team leader. It can make you feel very insecure and uncomfortable. This video covers some techniques to handle conflicts with employers and supervisors.
Desired outcomes from conflict resolution
Module 3 Quiz
Reading Assignment - Conflict Handling
Conflict Resolution - Exercise 1
Conflict Resolution Exercise 2
Conflict Resolution Exercise 3
|Section 4: Dealing with Change|
What is Change?
Your role in managing Change
Reading Assignment - Change Management
Module 4 Quiz
Dealing with Change Exercise
|Section 5: Time Management|
Definition of Time Management
How to manage time
Time Management Exercise
Left Brain / Right Brain Quiz
Reading Assignment - Time Management
Module 5 Quiz
|Section 6: Where to From Here?|
Program 2 - Introduction
DISCLAIMER FOR PROGRAM 2 - please listen carefully
|Section 7: Safety in the workplace|
Safety in the workplace
What you should know
Reading Assignment - Workplace Safety
|Section 8: Workplace Harassment|
Other types of Harassment
What can a Supervisor do about Harassment?
Answer Guide for exercises
Module 7 & 8 Quiz
|Section 9: Office Ethics & Diversity|
Five sources of Ethical Standards
Making Ethical Decisions
What is Discrimination
Reading Assignment - Ethics & Diversity
Module 9 Quiz
|Section 10: Information Security & Risk Management|
Risk Management Plan
Reading Assignment - Information Security
Module 10 Quiz
|Section 11: The Final Section - Evaluation Form|
|Lecture 55||254 pages|
This textbook has a lot more content that hasn't been covered by the presentations! Make sure you read it as well
Summary of the course and final words from your instructor
Final Lecture - this completes your course
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For you we created the Foundation level courses as well as the Core Series for IT
Every Career driven IT Professional needs to be able to afford quality IT educational materials to stay relevant in their job, irrespective of current position, budget or geographical location.
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We see it as our job to ensure we give you the most up to date information you need to succeed in achieving that goal at a price-point that is makes it accessible to most professionals.