Develop Effective Team Leaders
2.0 (1 rating)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
3 students enrolled
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Develop Effective Team Leaders

An Overview of Coaching, Mentoring and Conflict Management
2.0 (1 rating)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
3 students enrolled
Last updated 6/2017
English
Price: $70
30-Day Money-Back Guarantee
Includes:
  • 2 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Identify team leaders' skill requirements
  • Facilitate the learning opportunities of team leaders to enhance performance
  • Coach team leaders to help them develop skills and gain confidence
View Curriculum
Requirements
  • You should be able to work with competitive knowledge of the business, industry and sector in which the organisation operates
  • You should be able to work with individuals to identify and address skill development needs
  • Be able to listen and speak English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualifications (ES WSQ) Workplace Literacy (WPL) level 6
  • Be able to read and write English at a proficiency level equivalent to the ES WSQ WPL level 6
  • Be able to manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (WPN) level 6
Description

This course imparts the ability to build effective team leaders. It also includes a section on implementing coaching and mentoring strategies and processes and evaluating the impact of coaching on the employee and the organisation. You will also learn methods to communicate effectively in the workplace by gaining an understanding of the causes of conflicts that arise. The course covers brings you through the different signs and stages of conflict and the section closes with a brief but succinct coverage of the different strategies you can use to resolve conflict.  You will also learn about the barriers to effective communication.  

Who is the target audience?
  • HR Professionals
  • Managers
  • Supervisors
  • Team leaders
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Curriculum For This Course
19 Lectures
02:00:09
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Introduction
1 Lecture 01:02
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Conflict Management
6 Lectures 20:46


Signs and Stages of Conflict Explained
06:37

Signs and Stages of Conflict - A Simple Illustration & Review
05:26

Conflict Resolution Strategies
01:59

Engaging the Experts - Conflict Management
03:36
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Barriers to communication
7 Lectures 54:27

Barriers to Communication - Internal Barriers
04:47

Barriers to Communication - External Barriers
06:10

Barriers to Communication - Socio-Cultural Barriers
06:39

Engaging the Experts - Barriers to Communication at Organisational Level
09:02

Engaging the Experts - Barriers to Communication at Group Level
16:19

Engaging the Experts - Barriers to Communication at Individual Level
08:17
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Coaching and Mentoring
5 Lectures 43:54

Coaching and Mentoring - Key Skills
03:28

Engaging the Experts - Coaching and Mentoring Part 1
13:59

Engaging the Experts - Coaching and Mentoring Part 2
19:45

Coaching - Evaluation
01:17
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e-Quiz - Course Review
0 Lectures 00:00
e-Quiz - Course Review
15 questions
About the Instructor
Organisational Development Concepts Pte Ltd
3.7 Average rating
16 Reviews
34 Students
3 Courses
Building Connections, Bridging Perspectives

Organisational Development Concepts (ODC) is a Singapore-based management training company providing customised management, leadership and corporate alignment programmes. ODC also provides consultancy services in areas of OD, talent management and change management. 

Our core competences lies in our consultants' areas of expertise and experiences in training delivery and in our internal capability to develop localised content for our global clients. 

Dioworks Group
4.0 Average rating
81 Reviews
505 Students
12 Courses
We make learning easy

Dioworks is an e-learning design company focused on using technology as enablers to make learning easy, engaging and effective. Premised on innovative designs, pedagogy and solid research, we provide quality learning experiences for learners globally. Dioworks offers bespoke solutions for organisations to integrate learning, training and assessment of work-based competencies via blended learning strategies. Specifically, we combine the strengths of Classroom-Facilitated Learning, Massive Open Online Courses (MOOCs) in partnership with UDEMY Inc, and our "Kinetic Coach" automated response training solution to achieve learning outcomes.