Effective leaders know how to communicate with their team members to keep morale and productivity high. Learn the crucial communication skills you need to have as a leader. First, you'll learn best practices for delivering meaningful feedback in any situation. Then you'll discover how communication in general, and performance feedback in particular, will increase your team's productivity.
Combine observation, precise language, dialogue & collaborative action to foster growth and get results.
Course 1: Deliver Meaningful Feedback
Move beyond performance review toward daily engagement that unleashes the power of your workforce.
Course 2: Inspire Extraordinary Performance
This two course bundle includes dynamic video, interactive practice lessons, tips from industry leaders, and downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete the bundle.
Share your observations with the right mix of candor, dialogue, and active listening and you'll keep your team informed, engaged, and improving.
The best feedback is designed to support mutual respect & learning. Find out how to achieve this by planning out what kind of feedback you will give in advance.
Are you accidentally shutting down team members without even knowing it? Pinpoint your natural weaknesses & learn what you can do to temper them in Liz Wiseman's presentation on “accidental diminishers.”
Getting feedback on your feedback helps to build trust & fosters clear communication. Discover how to remain open & listen for clues that will tell you how the other person is responding to your feedback.
The goal of feedback is to create forward momentum. Learn how to build an action plan that works for everybody involved.
People communicate feedback through verbal & non-verbal cues. Explore some non-verbal cues so you know what message you're sending with your body, not just your language.
Think about this final piece of advice on the importance of sharing feedback in private.
Use the tips & tools in this printable PDF to help deliver meaningful feedback.
Assess your readiness to deliver meaningful feedback.
Don't get bogged down in administrative review or staff development details. Move beyond functional process towards the engagement that optimizes and unleashes the power of your workforce.
It's important to know the difference between poor performance and poor conduct. The distinctions between performance & conduct help you manage people & remain legal. Establish the legal baselines & then learn the steps to build a high-performance culture.
Consider these examples of workplace behaviors and identify which are performance issues and which are conduct issues.
People can't meet expectations if they don't know what they are. Communicate early & often, and start with the big picture. Help people connect personal goals with organizational goals.
Most job descriptions don't capture the day to day challenges people encounter. Help others handle setbacks by opening communication, being available & encouraging people to share their challenges.
Looking for ways to motivate your team? Consider Dan Pink's advice to inspire creativity & problem solving for the modern workplace. It's not all about carrots & sticks anymore, focus on autonomy to increase intrinsic motivation.
Let's face it - a lot of elearning out there is downright boring. The truth is, everyone wants the skills they need to do their jobs well. That's where Eleventure comes in. It's critical, on-the-job skills people need. It's fast. It's fresh. It's action based & it's designed and developed by award winning and veteran author, presenter & trainer, Megan Torrance of TorranceLearning.
Megan brings over a decade of business consulting and project management experience to her instructional design and development work. She teaches LLAMA (Agile project management) and instructional design classes, kicks off new design projects and makes sure everyone's having a good time. Elearning guru by day, and ice hockey goaltender by night, Megan is devoted to not only delivering outstanding work, but also creating a top-notch work environment based on trust, flexibility, compassion, and fun. Megan and her team have developed elearning for a variety of industries and topics including food ingredients, industrial chemicals, medical, non-profit, human resources, sales, marketing, and IT. Megan holds a BS in Communications with an emphasis on Organizational Communication and Public Relations, and an MBA, both from Cornell University.
TorranceLearning's instructional design processes are designed to quickly focus on the desired performance and learning objectives, then make the most of visual and verbal techniques to take full advantage of the learning opportunity.