Being successful in the business world requires excellent communication skills. One of the most common reason executives are derailed is because they don’t have people/communication skills. Because 93% of interpersonal communication is NON-verbal, this course will help you learn to use non-verbals to create the best first impression, which includes showing confidence, dressing appropriately, giving a strong handshake, good eye contact, asking questions and thoughtfully listening to what they say. You'll also learn to shine in job interviews, to become more likable, to give engaging presentations, by paying attention to your voice, posture, gestures, and facial expressions. And you’ll become better in reading body language, so you can be more empathetic to co-workers, employees, and your boss. What does it mean when someone crosses their arms, when they purse their lips, when they have arms akimbo? How does body language establish territoriality in the office? In what ways can you become less defensive, which pushes people away, and more open, which welcomes others and creates collegiality. The course has 11 lectures, quizzes and exercises to help you learn the material. It is recommended you take the course with the study group at work and share your insights, practice new skills, and give each other feedback.