Data-Driven Nonprofits

Learn how to operationalize data-driven practices by understanding metrics and the role of KPIs, including how metrics are derived and applied to improve nonprofit performance.

Clarify KPI as a vital performance indicator that links mission to outcomes, guiding nonprofits to measure impact over activity with metrics like independence, safety, and client satisfaction.

Define key performance indicators that are meaningful, actionable, and understandable, using simple indicators to guide data-driven decisions and move nonprofit missions forward.

survey seniors at intake and periodically to measure independence using a 5-point Likert scale, store data securely, and report by tracking individual change over time.

Learn how to report metrics effectively, using dashboards to present internal and external data, ensuring regular dissemination, accountability, and actionable insights for donors and staff.