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Dashboards 101 - Using Metrics to Improve Performance

Run a Business by the Numbers, Improve it Constantly and Project What Will Happen to be Ahead of the Competition
4.4 (6 ratings)
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86 students enrolled
Created by Bob Norton
Published 4/2014
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  • 1 hour on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What Will I Learn?
Understand the purpose of dashboards and their power
Understand what metrics (KPIs) should be in a dashboard
Learn how to maximize the benefits of dashboards
Learn what should not be in a dashboard
Learn about the four levels of reporting every company needs
View Curriculum
  • There are no course requirements - this is introductory

This is a basic introduction to the use of dashboards for Business Performance Management (PM) and Business Intelligence (BI). Dashboards are used to: "Run a Business by the Numbers, Improve it Constantly and Project What Will Happen to be Ahead of the Competition!"

Dashboards are an advanced tool of management to move a person, company and department away from low level management techniques, like micromanagement, to more advanced techniques like Management By Exception (MBE). They are an auto-pilot as well as a way to look into the future by seeing trends and connections in cause and effect. Dashboards allow you to get your business down to a science with known inputs and outputs of key processes that create value. They set up a busienss for constant improvement in quality, efficiency and cost effectiveness.

Every business with more than a handful of employees needs a dashboard. Every department with more than five or six employees should also have a dashboard. This course tells you how and why they work magic to improve a company, team and department.

Who is the target audience?
  • Any employee who is involved in processes or data collection for metrics
  • Any manager or executive who wants to improve their management skills
  • All CEOs and executives responsible for company or department performance
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Curriculum For This Course
Expand All 6 Lectures Collapse All 6 Lectures 53:22
Dashboards 101 - Definitions and Fundamentals For Everyone Involved
6 Lectures 53:22

What Should Be in a Dashboard

Why and How Dashboards Work Magic

Benefits of Dashboards

What Dashboards Should Not Be
About the Instructor
4.4 Average rating
11 Reviews
117 Students
3 Courses
Experienced CEO Expert in Management, Leadership and Systems

Mr. Robert Norton, President and CEO of AirTight Management trains CEOs, Executives and managers for higher performance in the best practices and systems for management and leadership. This is done with a combination of training, coaching and consulting to help clients become market leaders in their industry. AirTight has created unique and state-of-the-art courses and systems to start, grow and run companies for best results.

Mr. Norton founded his first company as CEO in 1989 after a decade as a software engineer, Director of Software Development and Vice President of Engineering who developed and launched many successful products. He grew two companies to over $100 million in annual sales. He has helped launch eight start-up companies and over 50 products. His experience spans all key disciplines needed to start, grow and exit businesses in several industries. He can provide a breath of experience and perspective across all disciplines that only experienced CEOs can.

- Speaker and author of four books on entrepreneurship and growing companies

- Creator of The CEO Boot Camp and other advanced management and leadership training programs for CEOs, entrepreneurs and senior executives

- Experience developing products and services and growing businesses of all sizes including startups, turnarounds and working in two multi-billion dollar enterprises (International Thomson Organization and Grumman (now Northrop Grumman).

- CEO since 1989 with four startup launches. Two other startups in senior positions as Vice President and CTO and two in senior engineering positions for eight total.

- Expertise and proven success in all major disciplines including finance, P&L management, operations, sales, marketing, strategy, product development and business development.

- Founder HomeView (multimedia Realty Search Services). - Achieved $156 million annualized sales within 1 year of a new product launch with a 6-fold increase in sales productivity over industry averages. Penetrated 72% of market in only 18 months.

- Generated over $1+ billion in total shareholder value (while at these companies).

-Drove sales from $0 to $100 million with 26% pretax profit in 5 years; added $35 million to revenue in a single year.

- Co-founder FIRST CALL Corporation. Developed FIRST CALL research distribution network, FIRST CALL Earnings Estimate product, VideoMunifacts and Portia portfolio management system.

- Launched more than 50 products and services that generate over $1 billion in annual sales today.

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