Customer Service Training

Why Customer Service Can Make or Break Your Business.
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  • Lectures 11
  • Length 40 mins
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 8/2015 English

Course Description

This course covers Why Customer Service Can Make or Break Your Business. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

What are the requirements?

  • You do not need any special software or skills to take this course.

What am I going to get from this course?

  • Make your customers happy!
  • Create customers who spread word about your business
  • Exceed customer expectations
  • You should be able to improve your customer level skills

What is the target audience?

  • Anyone who has any interaction with customers in any business should take this course!

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Start Here
Intro
Preview
01:42
02:57

This lesson covers Why Customer Service Can Make or Break Your Business. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

03:32

This lesson covers What Does Good Customer Service Really Mean. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

04:09

This lesson covers The Five Components of Great Customer Service. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

04:19

This lesson covers How to Handle Customer Service Challenges. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

03:56

This lesson covers Creating Your Own Customer Service Manifesto. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

04:16

This lesson covers The Biggest Customer Service Mistakes and How to Avoid Them. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

04:09

This lesson covers The Mindset of a Customer Service Expert. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

03:27

This lesson covers Streamline Your Customer Service with an FAQ. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

03:37

This lesson covers Is the Customer Really Always Right. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

03:50

This lesson covers Tips for Delivering World-Class Customer Service. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

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Instructor Biography

Mypancho Training, Professional Training Courses

mypancho offers High Quality and Instantly Customizable Professionally Ready-Made, Pre-Designed, Pre-Populated Websites, Web Apps, Videos, & Hosting Solutions For Businesses. Pancho, Inc.'s mission is to help businesses succeed online. We focus on online solutions that provide people customizable services that come already pre-made, with all the hard work and technical stuff already done. We believe that people should not have to waste valuable time and money cooking up solutions from scratch when they can get one that is already done and ready to go. Anyone who can surf the Internet can use our services without any special training or equipment . We invest thousands of dollars every year in “usability analysis" to learn how we can make our system even more user-friendly. With us, there are no hidden fees, just one low price for most of our services. Plus with our instant setups there's no waiting. As soon as you signup, we auto provision your service. There's no faster or easier way to get your business online.

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