Customer Service Training
3.7 (3 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
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Customer Service Training

Why Customer Service Can Make or Break Your Business.
3.7 (3 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
14 students enrolled
Created by Mypancho Training
Last updated 8/2015
English
Learn Fest Sale
Current price: $10 Original price: $20 Discount: 50% off
2 days left at this price!
30-Day Money-Back Guarantee
Includes:
  • 40 mins on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Make your customers happy!
  • Create customers who spread word about your business
  • Exceed customer expectations
  • You should be able to improve your customer level skills
View Curriculum
Requirements
  • You do not need any special software or skills to take this course.
Description

This course covers Why Customer Service Can Make or Break Your Business. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

Who is the target audience?
  • Anyone who has any interaction with customers in any business should take this course!
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Curriculum For This Course
Expand All 11 Lectures Collapse All 11 Lectures 39:54
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11 Lectures 39:54

This lesson covers Why Customer Service Can Make or Break Your Business. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

Preview 02:57

This lesson covers What Does Good Customer Service Really Mean. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

Preview 03:32

This lesson covers The Five Components of Great Customer Service. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

Preview 04:09

This lesson covers How to Handle Customer Service Challenges. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

How to Handle Customer Service Challenges
04:19

This lesson covers Creating Your Own Customer Service Manifesto. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

Creating Your Own Customer Service Manifesto
03:56

This lesson covers The Biggest Customer Service Mistakes and How to Avoid Them. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

The Biggest Customer Service Mistakes and How to Avoid Them
04:16

This lesson covers The Mindset of a Customer Service Expert. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

The Mindset of a Customer Service Expert
04:09

This lesson covers Streamline Your Customer Service with an FAQ. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

Streamline Your Customer Service with an FAQ
03:27

This lesson covers Is the Customer Really Always Right. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

Is the Customer Really Always Right
03:37

This lesson covers Tips for Delivering World-Class Customer Service. Few companies realize the importance of customer service. It can literally make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customers can ruin you. Here are just a few of the reasons excellent customer service is critical to your business success.

Your current customers are your best future customers. It's much easier to sell to the same people repeatedly than to constantly look for new customers. This is why companies invest so much in building brand loyalty.

Your customer service is what builds that relationship. They know they can trust and rely on you, and they just plain like you.

In this course, we're going to go through all the different elements of great customer service and what you need to do to make it an integral part of your business and your reputation.

Tips for Delivering World-Class Customer Service
03:50
About the Instructor
Mypancho Training
3.7 Average rating
3 Reviews
14 Students
4 Courses
Professional Training Courses

mypancho offers High Quality and Instantly Customizable Professionally Ready-Made, Pre-Designed, Pre-Populated Websites, Web Apps, Videos, & Hosting Solutions For Businesses. Pancho, Inc.'s mission is to help businesses succeed online. We focus on online solutions that provide people customizable services that come already pre-made, with all the hard work and technical stuff already done. We believe that people should not have to waste valuable time and money cooking up solutions from scratch when they can get one that is already done and ready to go. Anyone who can surf the Internet can use our services without any special training or equipment . We invest thousands of dollars every year in “usability analysis" to learn how we can make our system even more user-friendly. With us, there are no hidden fees, just one low price for most of our services. Plus with our instant setups there's no waiting. As soon as you signup, we auto provision your service. There's no faster or easier way to get your business online.