Culture | How to Support Team Culture

Let's take a look at some of the different team types that you might see in the modern workforce.

Let's take a look at a checklist to help you get your team right and what you need to do as a leader.

For future reference, takeaway a PDF of this checklist from the downloadable resources.

Understanding behavioural styles that drive team performance, means understanding how you can get the best team outcomes.

What is a team and how does each individual play a role? Let's explore how teams can really contribute to business success.

At Southwest Airlines you're not just an employee, you're a person. Here we will take a look at Southwest Airlines team philosophy.

Once you have watched this video, test your knowledge with the Southwest Airlines Q&A under downloadable resources.

For more information on the culture at Southwest Airlines, checkout the links under external resources.

References and Further Reading -

• Gittell, J, 2003, 'The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance', summaries.com, viewed 17 March 2015. (see external resources)

Let's take a look at the Cirque De Soleil YouTube clip.

Here we will take a look at some common misperceptions about teamwork suggested by J. Richard Hackman.

References and Further Reading -

• Hackman, R, 2011, 'Six Common Misperceptions about Teamwork', 7 June 2011, hbr.org, viewed 16 March 2015. (see external resources)

Here we will take a look at some teamwork inspiration.

What are team dynamics? Let's take a look at the role of a leader in creating a positive dynamic.

Let's get to know your Myers Briggs Personality Type as well as understanding 16 personality types, this might just help to figure out team dynamics, avoid pitfalls or solve problems.

You've built your team and now you just want everyone to get along. Or do you? Let's look at the 5 dysfunctions of a team and strategies to overcome them.

Here we will help you figure out whether your team is Dynamic or Dysfunctional, before taking you through a real world example of how Southwest Airlines handle their disputes.

Let's look at some interesting strategies to fix your dysfunctional team, this is based on the work of Liane Davey.

References and Further Reading -

• Davey, L cited in Kruse, K, 2013, '5 Ways to Fix your Dysfunctional Team', 12 November 2013, forbes.com, viewed 17 March 2015. (see external resources)

Using the information throughout this course, take a look at these scenarios and identify the particular dysfunction present, then apply a strategy to manage each scenario.

Where to from here?