Culture | How to Communicate Effectively

Learn powerful communication skills which will lead to a fully engaged and more productive team
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  • Lectures 17
  • Length 43 mins
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 9/2015 English

Course Description

Culture is not so easily defined. We think about culture as the mix of ingredients to get a recipe right. How to communicate effectively with Learoy Tonight will provide you with the skills and knowledge to understand what drives culture and what you can do to create and foster the one that's right for you.

Communication, or poor communication is often high on the list of 'things to improve' in team engagement surveys. Does this mean we all have poor communication skills? And how does this impact our culture? Finding the right methods and channels is the key. Powerful communication with your team can lead to a fully engaged and more productive team - all pointing in the one direction.

Each lecture in this course has been carefully selected for you to explore how to implement relevant and meaningful strategies to support you as a leader and culture driver now and in the future.

This course will provide you with many tips and tricks you can utilize inside and out of your workplace, it will encourage and motivate you to really understand and support the environment you're trying to create.

Learoy Tonight is a fresh business with interesting and modern ideas towards education. Many people take part in creating these courses – from subject matter experts, to researchers and designers – to ensure you are provided with the best learning experience and the most up to date information. We are excited about education and want to give you the opportunity to be the best you can be.

This course will take you approximately 30 to 45 minutes to complete and will cover all of the things you need to communicate effectively. Our content will give you the opportunity to listen to experts and understand relevant models for you to use on your journey to a strong team culture. This will be an experience to enjoy with a collection of videos, interviews and engaging imagery throughout our presentations.

This course is a small section of our Culture: In the Mix journey. If you would like to really challenge yourself, join us for the entire culture building experience.

What are you waiting for? Start tonight, be on your way to amazing culture tomorrow.

What are the requirements?

  • A keen readiness to learn and put it into practice
  • Access to a computer, tablet or iPad
  • Headphones or speakers to listen to videos

What am I going to get from this course?

  • Understand different types of communication
  • Use technology to communicate
  • Avoid the barriers to effective communication
  • Understand why team meetings matter to communication
  • Identify different types of meetings and their purpose
  • Run engaging and effective meetings

What is the target audience?

  • Anyone looking to boost their skills as a leader
  • Anyone with an interest in driving strong business and team culture
  • Anyone looking to develop their workplace into an environment where people want to be
  • Anyone with leadership or management experience, whether in a junior to middle management level or those who wish to move into a middle/senior management role
  • Anyone from a small, medium or large organisation

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Welcome to How to Communicate Effectively
01:24

Let's explore the meaning of effective communication, the barriers we may face, and how technology now plays a big role in communication with our teams.

Section 2: Types of Communication and Communication Barriers
02:29

In here we take a look at the differences between vertical and horizontal communication.

03:46

Understand the different barriers within our organisations that impact effective communication.

Section 3: Make Meetings Work
03:47

Let's look at why we have meetings, and the importance of good organisation.

03:05

Is it all in or one-on-one? We're going to explore both types and see which type of meeting you want to run.

02:06

Let's work through a checklist you can use when setting up an effective meeting to ensure everyone's time is not wasted.

Check out the PDF under downloadable resources for your takeaway guide to making meetings matter.

Section 4: Strong Communication
05:00

Let's take a look at the important stages of making a meeting work, and how you communicate through your presence within them.

04:01

Here we will talk about the relevance of meetings in the digital world as well as the different types of correspondence used in the workplace.

Further Reading - To read the full article 'Meetings: Your Scarcest Resource' click on the link under external resources. Also checkout the video 'How to save the world (or at least yourself) from bad meetings' by David Grady, TED.com, October 2013.

References -

  • Brooks, D, 2012, The Social Animal, Short Books, London.
  • Mankins, M, Brahm, C, Ciami, G, 2014, 'Meetings: Your scarcest resource', hbr.org, viewed 20 March 2015. (see external resources)
1 page

Click on the resource tab and check out this story about developing self-awareness.

1 page

Click the link under external resources and check out this video on how our body language can affect how others see us.

03:30

Here we will look at good communication in the workplace as well as the dos and don'ts of workplace etiquette.

Check out the links under downloadable resources for a quotes from Jim Rohn and George Bernard Shaw.

1 page

An example of when technology can revolutionise communication.

02:29

Let's look at how success in a team leads with good communication as John C. Maxwell discusses in his book 'The 17 Indisputable Laws of Teamwork'.

Resources -

  • Maxwell, J, 2001, The 17 Indisputable Laws of Teamwork, Thomas Nelson Inc., Nashville.
1 page

To explore more, check out the video link under external resources, 5 Ways to Listen Better by Julian Treasure.

Section 5: Communication Supporting Culture
04:14

Let's take a look at how Airbnb's communication support the core values and its unique culture.

Once you have watched this video, check out a letter under the downloadable resources that Brian Chesky, co-founder of Airbnb, wrote to his employees on how culture is key to build a successful company, then test your knowledge with the Airbnb Q&A.

To read and view more about Airbnb's culture, click on the link under external resources.

References and Further Reading -

  • Chesky, B 2013. 'Don't fuck up the culture. 21 October 2013. medium.com, viewed 16 April 2015. - URL: https://medium.com/@bchesky/dont-fuck-up-the-culture-597cde9ee9d4
  • Aris, M 2015 'Airbnb is More that Just a Company: It's a Family,' 1 February 2015, smbp.uwaterloo.ca, viewed 17 April 2015. (see external resources)
  • Airbnb n.d., 'Careers,' airbnb.com, Viewed 16 April 2015. (see external resources)
Section 6: What's Your Game Plan?
3 pages

Using the information throughout this course, take a look at these scenarios and think about what you would do in each.

Section 7: Congratulations! You now know How to Communicate Effectively
00:32

Where to from here?

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Instructor Biography

Learoy Tonight, Bite Size Learning

Learoy believes that an investment in education is an investment in your future business. Learoy has a driving passion for outcomes, business return and creating engaging learning experiences.

Learoy Tonight is essentially bite size learning, it's all about learning that little bit now and implementing those new skills and knowledge in the workplace tomorrow.

Learoy isn't your typical education company. It's a forward-thinking, digital business that's leading the way. We've done the research and we're driving results through education. You'll see.

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