CRM Consulting Essentials & Best Practices

A reference manual to understand Customer Relationship Management & its Consulting Aspects
3.5 (5 ratings)
Instead of using a simple lifetime average, Udemy calculates a
course's star rating by considering a number of different factors
such as the number of ratings, the age of ratings, and the
likelihood of fraudulent ratings.
146 students enrolled
$19
$60
68% off
Take This Course
  • Lectures 16
  • Length 1 hour
  • Skill Level Beginner Level
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
Wishlisted Wishlist

How taking a course works

Discover

Find online courses made by experts from around the world.

Learn

Take your courses with you and learn anywhere, anytime.

Master

Learn and practice real-world skills and achieve your goals.

About This Course

Published 9/2014 English

Course Description

This Course is designed to give you a Quick & Effective way to Understand the Insights of CRM and understand the Consulting Aspects of it, investing few minutes in this course you will have a thorough knowledge on CRM Consulting Keypoints , you will be able to Understand & Implement CRM requirements Successfully & Efficiently.

This is a self-paced, video-based course and you will learn best practices for getting started , by an hour you can complete the course.

The Course is divided into 6 Sections . ie

1)Course Introduction 2)CRM intro 3) CRM Benefits 4)CRM Implementation & Creation

5)CRM - Picking Right Resources & Evaluation 6)CRM Future & Useful Resources

This Course Will be useful for :-

Business Owners

Business Students

Start Ups

Anyone interested in CRM & Consulting.

Anyone looking to Evaluate CRMs

Managers

Existing Business looking to explore the power of CRM & Grow

What are the requirements?

  • The course starts from the basics , just basic idea about Business Processes and Business Systems is fine .

What am I going to get from this course?

  • Taking this course will be helpfull for providing Independent Consulting as a service ,and also for People who are looking to build professional career in CRM Industry.
  • This course will also keep on adding key topics on CRM consulting from time to time so that our knowledge is always up to date.

What is the target audience?

  • Business Owners
  • Business Students
  • Start Ups
  • Anyone interested in CRM & Consulting.
  • Anyone looking to Evaluate CRMs
  • Managers
  • Existing Business looking to explore the power of CRM & Grow

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Introduction
Course Introduction
Preview
02:09
Why This Is The Perfect Time To Be In The CRM Industry?
Preview
04:05
Section 2: CRM Intro
What Is CRM ?
Preview
01:24
History Of CRM
Preview
03:16
Types Of CRM
02:22
CRM Basic Components
04:10
Section 3: CRM Benefits
How Organizations Can Benefit From CRM ?
02:53
CRM for Competetive Analysis
03:46
Section 4: CRM Implementation & Creation
How to Handle Customer Life Cycle In CRM
03:43
CRM Implementation Success Pointers
04:06
Build Your Own CRM - Exercise & Reading Reference
3 pages
Build Your Own CRM
02:56
Section 5: CRM - Picking Right Resources & Evaluation
Selecting A CRM Consultant
03:17
Picking The Right CRM Application - How to Evaluate ?
08:38
Section 6: CRM - Future & Useful Resources
CRM Evolution & Future
01:36
Some CRM Resources - Free & Open Source
1 page

Students Who Viewed This Course Also Viewed

  • Loading
  • Loading
  • Loading

Instructor Biography

Tuhin Kumar Kar, Independent Self Starter - Software Consulting & Training

Tuhin Kr Kar (MBA- Information Systems ) is an IT professional with 7 years of Software Consulting Experience.

Tuhin has wide experience in Business Analysis, CRM Consulting & Implementations ,Business Modeling & Process re-engineering.

He Has been highly regarded for Creating training programs and learning operations.

He is also a part of Various Start Up Companies in Software Consulting , Training and Development & Content Development.

Tuhin is passionate about , Start Ups, Product Creation , Design & Digital Art.

He loves Reading and listening to Music, and also likes to indulge in cooking sometimes.

Tuhin was born in West Bengal , INDIA but currently located at Bangalore for last 13 years.

Ready to start learning?
Take This Course