CRM Consulting Essentials & Best Practices
3.5 (10 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
168 students enrolled
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CRM Consulting Essentials & Best Practices

A reference manual to understand Customer Relationship Management & its Consulting Aspects
3.5 (10 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
168 students enrolled
Created by Tuhin Kumar Kar
Last updated 9/2014
English
Curiosity Sale
Current price: $10 Original price: $60 Discount: 83% off
30-Day Money-Back Guarantee
Includes:
  • 1 hour on-demand video
  • 2 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Taking this course will be helpfull for providing Independent Consulting as a service ,and also for People who are looking to build professional career in CRM Industry.
  • This course will also keep on adding key topics on CRM consulting from time to time so that our knowledge is always up to date.
View Curriculum
Requirements
  • The course starts from the basics , just basic idea about Business Processes and Business Systems is fine .
Description

This Course is designed to give you a Quick & Effective way to Understand the Insights of CRM and understand the Consulting Aspects of it, investing few minutes in this course you will have a thorough knowledge on CRM Consulting Keypoints , you will be able to Understand & Implement CRM requirements Successfully & Efficiently.

This is a self-paced, video-based course and you will learn best practices for getting started , by an hour you can complete the course.

The Course is divided into 6 Sections . ie

1)Course Introduction 2)CRM intro 3) CRM Benefits 4)CRM Implementation & Creation

5)CRM - Picking Right Resources & Evaluation 6)CRM Future & Useful Resources

This Course Will be useful for :-

Business Owners

Business Students

Start Ups

Anyone interested in CRM & Consulting.

Anyone looking to Evaluate CRMs

Managers

Existing Business looking to explore the power of CRM & Grow

Who is the target audience?
  • Business Owners
  • Business Students
  • Start Ups
  • Anyone interested in CRM & Consulting.
  • Anyone looking to Evaluate CRMs
  • Managers
  • Existing Business looking to explore the power of CRM & Grow
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Curriculum For This Course
+
CRM Intro
4 Lectures 11:12


Types Of CRM
02:22

CRM Basic Components
04:10
+
CRM Benefits
2 Lectures 06:39
How Organizations Can Benefit From CRM ?
02:53

CRM for Competetive Analysis
03:46
+
CRM Implementation & Creation
4 Lectures 10:45
How to Handle Customer Life Cycle In CRM
03:43

CRM Implementation Success Pointers
04:06

Build Your Own CRM - Exercise & Reading Reference
3 pages

Build Your Own CRM
02:56
+
CRM - Picking Right Resources & Evaluation
2 Lectures 11:55
Selecting A CRM Consultant
03:17

Picking The Right CRM Application - How to Evaluate ?
08:38
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CRM - Future & Useful Resources
2 Lectures 01:36
CRM Evolution & Future
01:36

Some CRM Resources - Free & Open Source
1 page
About the Instructor
Tuhin Kumar Kar
3.5 Average rating
10 Reviews
168 Students
1 Course
Independent Self Starter - Software Consulting & Training

Tuhin Kr Kar (MBA- Information Systems ) is an IT professional with 7 years of Software Consulting Experience.

Tuhin has wide experience in Business Analysis, CRM Consulting & Implementations ,Business Modeling & Process re-engineering.

He Has been highly regarded for Creating training programs and learning operations.

He is also a part of Various Start Up Companies in Software Consulting , Training and Development & Content Development.

Tuhin is passionate about , Start Ups, Product Creation , Design & Digital Art.

He loves Reading and listening to Music, and also likes to indulge in cooking sometimes.

Tuhin was born in West Bengal , INDIA but currently located at Bangalore for last 13 years.