Create an Effective & Engaging New Hire Orientation Program

Energize your new hires with a compelling and impactful New Employee Training Program that improves the bottom line.
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  • Lectures 18
  • Length 1 hour
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 8/2015 English

Course Description

Over 2,100 students from 112 countries enrolled in Specialist Series classes by Katy Caselli since September, 2015! Updated in November, 2016!

If you are part of hiring and training in an organization...if you want to make your organization a place that new employees can thrive in...if you are looking for ways to improve your company's or non-profit's bottom line, by positively impacting retention and reducing errors and safety incidents, then this is your class.

Hi, I'm Katy Caselli and I am excited to meet you! I am a learning and development expert and Industrial/Organizational Psychologist, and I work with people just like you to excel with impactful, engaging and effective training programs. They impact the bottom line because they change performance for the better.

In this course I give you a path for creating an orientation that leads students to success. I reveal the secrets of course design that boosts the confidence of your new hires, and introduce your new hires to the unique culture of your organization.

By the end of this course, you will have completed a plan with my experienced guidance to start your own world class New Employee Orientation! So let's get started!

What are the requirements?

  • Some adult teaching experience and instructional design may help, but is not required, as we will touch on the basics as well as the world class techniques.

What am I going to get from this course?

  • Create or redesign your company's New Hire Orientation into an engaging, effective program!
  • Start employees on the right foot with immersion in company culture, values and performance expectations!
  • Reduce errors, safety incidences and turnover with measures that support quick competence for employees in their role
  • See a favorable impact on Human Resource metrics such as retention, and compliance to policy!
  • Win leadership support and partnership!

Who is the target audience?

  • This Course is for Learning and Development, Human Resources, recruitment professionals and instructor placed in charge of hiring and offering training.
  • If you appreciate Best Practices and benchmarking ideas with others, then come learn from my experience! I have a masters in industrial/organizational psychology and extensive experience working with trainers to help them succeed!

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Why Create or Redesign a World Class Orientation?

Hi all! I am a 17 year veteran of the Learning Development field and an Industrial/Organizational Psychologist. I've have set up and redesigned orientation programs for four global corporations and have really enjoyed working closely with students and instructors. The best fun is making the program meet the needs of the new hires while surprising them with a memorable, engaging classroom experience.

I'm here to help you to make your orientation program the best that it can be, with sessions that both provide cultural immersion as well as logistical support to give your new hires what they need to get up to speed and on the path of success fast.

I'm also a gigantic learner myself and I hope you are too. I have worked to perfect my knowledge in my field over the last 17 years, and I have proven success in human performance improvement, showing the impact of training and performing accurate needs assessment, and I have had a blast in the classroom using impactful and engaging training techniques.

Be sure to download the plan in Lecture 3, so that you can take notes and form a plan that works for your organization and your unique situation. Thanks for joining!


What is so critical about an effective, timely and engaging new hire orientation?

    1. New employees are looking for answers to their millions of questions and YET-they do not want to seem incompetent!
    2. New hires need to prove their worth right away to their new employers- Some feel very urgently about this and are looking for support from the company to help them shine!
    3. This is a good chance for organizations to make a favorable impression on their new hire- very important as many new hires look around for a few days, weeks and months and make a decision as to how long they intend to stay with an organization. Some stun their employers by leaving after a short time!
    4. The cost of replacing employees due to turnover is quite high and also inconvenient, with losses of time, money and expertise, as well as the strain placed on the rest of the team.
    5. if you add all the time it take to review resumes, interview, attend orientation, the work that goes undone, the errors of the new hires as they learn their new role, it can be huge. Research puts this cost at approximately 1.5 times the person's annual salary.
    6. Don't forget the drop in moral of the team when they leave, which leads to continued overwork by them while the recruiting picks up again.


An effective new hire orientation and on-boarding plan has been proven to positively effect the business in numerous ways:
  1. Better safety incidence rate....
Section 2: Planning-Think through Elements of Support, Content and Logistics

This plan has been made to prompt you to take what you learned and apply it after each lesson so that you can develop an effective orientation program.

You may access it as a PDF document print...


Here is a secret: Your organization's new hires will get an orientation to the company whether or not you offer them a formal course or session. Unfortunately, generally when people learn without instruction, it is tough, slow going, and often they learn the hard way, through mistakes. A structured orientation takes away some of the mystery: The new hire can then decide (hopefully) that they made the right choice in joining the company.

Now is your opportunity to think through all the stages a person will need to learn their job, and decide the scope of your orientation project.

There are many ways in which we can present a cohesive, new hire orientation...


Question: What if we are a small organization and we only hire a few people a month, or a handful per year?

Or- What if we have a huge hiring push ahead and will need to offer orientation to hundreds? Or in multiple locations?



Let's plan what students will be able to do when they walk out of your orientation class. This is more important information than how much time the total program will take, so we will leave that question until a later lecture.

For now, put your self in the shoes of the new employee...


Make sure and thank employees for choosing your company and have a little gift or even a note signed by team members. This welcome could include lunch or breakfast, with their leader or a high level employee. Some companies have balloons for participants, others ceremoniously roll out a red carpet, and others make a showing with top leadership coming to shake hands. Whichever method you chose...


Plan to construct new hire orientation to pull from two key pools of information:

You will want new hires to leave with a clear idea of the company culture, heritage and values. You will also want ....


OK, now this part may be in the scope of your project, or just being thought of and penciled in as a future expansion of orientation. Which ever is in your plan, check out three types of department training methods.

This is adapted from the draft book: Building Giants-The Secrets to Transforming Your Workforce through Effective Training coming soon from Building Giants Press.


Getting support for your orientation is critical for several reasons. For one, you will need leaders to give up their new hires to training on their first day. They may be used to taking them the minute they officially enter the company, or starting them on any day of the week they want....

Section 3: Instructional Design Methods to Create an Impactful Program

Have you heard of this acronym?



A=Attainable (also actionable)

R=Relevant (also realistic)


Try setting SMART objectives...

Practice with SMART
2 questions

Please! Deliver your students from too many wildly dull, and wordy PowerPoint Slides! In instructor led training there are much better ways! In Webcast Learning there are better ways! Even in eLearning there are better ways!

The idea is to substitute activity for too many words where possible. And as far as possible. You are only limited by your imagination.

One term I like to use for training that consists of too many words is "the firehose effect...."

Section 4: Fine-Tune and Prepare for a Successful Launch!

A few details to prep you for your first New Hire Orientation!

It is time to estimate how long orientation will take!


Feedback is a big friend for instructors and program administrators.

Design a plan to evaluate how orientation is going. Check...

5 questions

Key points to make sure you've got it!


I just wanted to share with you that of all the ways I have learned about my profession, by far what has helped the most is feedback. Feedback is a training professional, and instructor's best friend.


Now that you have the basics of how to put together a world-class orientation program- you might be wondering what else you could learn to develop your skills in other areas. For example, you may be just getting your feet wet in instructional design, needs assessment, and proving your value as a Learning and Development or Human Resource professional. Keep learning! Other classes in the series are coming, so check back often!

This class was partially adapted from Building Giants: The Secrets to Transforming Your Workforce Through Effective Training-Coming Soon!

Congratulations on finishing this class! Don't forget to print your certificate of completion for your records, and check back for additions!


Now you are ready to set up a best in class new hire orientation.  Now what?  How about the missing skills, the low performance here and there, the big changes coming?  Check out the document attached for more help.

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Instructor Biography

Katy Caselli, Organizational Psychologist, Author, Speaker, Learning Guru

Katy Caselli has been in professional training roles for large, global organizations for 18 years and has experience in solving complex organizational problems through excellent people systems and solutions. Certified in Change Management, 360 Feedback, Myers-Briggs Type Indicator, Instructional design and a Certified Technical Trainer (CTT+), Katy has used this skill and knowledge extensively in organizations to both lift the overall workforce skill levels and to apply learning solutions for specific problem areas, resulting in positive changes to the business and short time-frame return on investment. Katy Caselli has her master's degree in industrial/ organizational psychology and uses it to frame hiring and on-boarding systems that are effective and compliant. She is the author of Building Giants: A Proven System to Transform Your Workforce Through Effective Training. A constant learner, Katy's current hobbies include stained glass, kayaking and photography.

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