Zoho Mail — Complete User Guide

In this module, you’ll get to know Zoho Workplace, the platform that unifies Mail, Calendar, WorkDrive, and Cliq into a single workspace. You’ll learn how to access your account, customize your dashboard, and navigate confidently through the essential apps that make up your new digital work environment.

Learn how to download and install the Zoho Mail desktop app for Windows, Mac, or Linux. Access your email, calendar, and tasks faster, receive notifications on your computer, and stay productive even when you’re offline.

In this video, you’ll take a guided tour of Zoho Mail: you’ll learn how to navigate your inbox, access folders and views, customize your layout, and understand where everything is—so you can start working confidently from day one.

In this video, you’ll learn how to compose and send emails like a pro: how to add recipients, use CC and BCC, format your message, and attach files from your computer or Zoho WorkDrive.

You’ll also see how to review your sent messages and manage your outgoing emails efficiently.

In this video, you’ll learn how to create and manage filters in Zoho Mail to automatically sort incoming emails. Discover how to set conditions by sender, subject, or keywords, and apply actions like moving messages to folders, marking them as read, or deleting newsletters — so your inbox stays clean and focused on what matters.

Learn how to organize your emails by creating folders, applying color-coded tags. These tools will help you manage topics, clients, and priorities more efficiently within Zoho Mail.

Learn how to create and manage groups in Zoho Mail using Streams — the built-in collaboration space where you can share updates, assign tasks, and schedule events without leaving your inbox. Keep your team connected and your work organized in real time.

In this module, you’ll learn how to set up your professional email signature, include your company branding, and link it to your messages automatically.

In this video, you’ll learn how to create and activate your out-of-office message in Zoho Mail. Step by step, we’ll show you how to set the start and end dates, customize your message, and choose whether to send it to internal contacts, external senders, or everyone — so your communication stays clear and consistent, even when you’re not available.

​​In this tutorial, you’ll learn how to use the integrated calendar in Zoho Mail to plan and manage your activities. We’ll show you how to create events, invite participants, set reminders, and configure your time zone and working hours.

In this video, you’ll learn how to connect your personal Zoom account with Zoho Mail to schedule meetings directly from your calendar. We’ll also show you how to manually add Zoom links to your events if you don’t have an integrated account — helping you keep all your meetings organized, accessible, and synced in one place.

Learn how to use the native integration between Zoho Mail and Zoho CRM to create contacts, log emails, and schedule tasks or meetings without leaving your inbox. From the side panel (eWidget), access all your lead information and keep every interaction automatically synced with your CRM.

Learn how to replace Outlook with Zoho Mail as your email provider in Zoho CRM. Follow the step-by-step process to set up the IMAP connection, sync your inbox, and start sending and tracking emails directly from CRM. Ideal for sales teams and project managers who want full integration between Mail and CRM.

Learn how to connect Zoho Desk with Zoho Mail and handle customer tickets without leaving your inbox. From the side panel (eWidget), you’ll be able to view existing tickets, create new ones from incoming emails, assign them to the right department, and track every support interaction in real time.