Writing Clear, Effective Business Email
What you'll learn
- This course teaches students how to write clear, well-organized, effective business e-mails.
Requirements
- You need a computer, standard Internet browser, and speakers to hear the narration.
Description
This video course taught by R. Craig Hogan, PhD, director of the Business Writing Center, teaches the best practices business writers are using today that result in clear, effective business e-mail. Quality email communicates clearly to readers and impresses readers with the writer's ability to organize and convey messages. The course teaches email writing etiquette, best practices for writing business email, how to plan and organize emails, how to write clear sentences and words, and how to apply these skills to specific types of emails: response emails, request emails, emails describing business problems, and compelling persuasive emails.
Who this course is for:
- The course is for business people, students in colleges of business, and adults interested in improving their e-mail writing skills.
Course content
- Preview01:47
- 12:34Email Writing Etiquette
- 1 questionEmail Etiquette Activities
- 07:53Write Effective Email Subject Lines and Introductions
- 1 questionEmail subject line and introductions activity
- 04:28Plan Your Emails
- 1 questionPlan Your Emails Activity
- 04:37Organize Your Email
- 1 questionOrganize Your Emails Activity
- Preview09:41
- 1 questionWrite Clear Sentences and Words Activity
- 02:56Use Appropriate Tone and Formality Level
- 1 questionUse Appropriate Tone and Formality Activity
- 04:07Write an Effective Response Email
- 1 questionWrite an Effective Response Email Activity
- 04:07Write a Successful Request Email
- 1 questionWriting an Effective Request Email Activity
- 05:26Write Clear, Complete Emails Describing Problems
- 1 questionWriting Clear, Complete Emails Describing Problems
- 05:29Write Compelling Persuasive Emails
- 1 questionWriting Compelling Persuasive Emails Activity
Instructor
![Robert Hogan, PhD](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.4 Instructor Rating
- 34 Reviews
- 104 Students
- 1 Course
Robert Hogan, PhD, is an accomplished business-writing trainer with over 40 years' experience training business writers in companies, government agencies, and universities. He has been a professor of business report writing and communications at Illinois State University, the University of Pittsburgh, and Allegheny County Community College. He is a specialist in writing training with articles about writing training in English Education, College Composition and Communication, Research in the Teaching of English, and various conference proceedings. He has written two books training business writers: Explicit Business Writing: Best Practices for the Twenty-first Century, and Business Writing Skills for Forensic Laboratory Managers. He is the director of the Business Writing Center, an online school training business writers.