World-Class HR: 21st Century Talent Management
4.3 (3,271 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
28,506 students enrolled

World-Class HR: 21st Century Talent Management

Learn about the challenges and opportunities of modern human resources (HR). Attract and retain the best people.
4.3 (3,271 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
28,506 students enrolled
Created by Josh Bersin
Last updated 8/2017
English [Auto], French [Auto], 4 more
  • German [Auto]
  • Italian [Auto]
  • Portuguese [Auto]
  • Spanish [Auto]
Current price: $34.99 Original price: $49.99 Discount: 30% off
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This course includes
  • 2 hours on-demand video
  • 21 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Rapidly move talent from early leadership to senior leadership
  • Retain and engage your top talent
  • Create more collaboration and knowledge sharing across your company
  • Increase women and diversity in leadership roles
  • Globalize your company's HR program
  • Attract, engage, and retain Millenials
  • A willingness to learn
  • Interest in the people side of business

Want to succeed in business and leave your competitors in the dust? You'll need to learn how to hire the best people, develop them into leaders, and keep them excited to work for your organization.

Human Resources isn't just a department in your business -- it is the heart and soul of your business! You can't succeed if you don't understand exactly how to pick the best team. Here's what we'll go over:

  • Optimized Talent Acquisition
  • Performance Management unleashed
  • Engagement and Retention unleashed
  • Continuous Learning unleashed
  • Global Leadership unleashed
  • Big Data and Analytics unleashed

If you are happy with old-school theories of people management, then this course is not for you. If you are content with an average workforce, then this course is not for you.

But if you're trying to make your employees the best they can be possibly be, your team the best it can possibly be, and your company the best in the game, then this course is for you.

What's included in the course?

In addition to the videos going over the 6 main topics above, you'll see Powerpoint Slides in a split-screen Mashup to follow along with all of my points. I highly recommend watching the course in the "full screen" view -- you'll be able to see the slides in much more detail. I've also included the full Powerpoint Slide Deck in the form of a PDF you can download and look at for more information (some of the slides are quite dense!).

As a bonus, I've also included links to my favorite resources for each section -- find these in the supplemental materials section of the lectures.

Now....Let's get started!

Who this course is for:
  • HR Managers
  • Entrepreneurs
  • Small Business Owners
  • HR and L&D Professionals
Course content
Expand all 18 lectures 03:06:36
+ Introduction to the Course
3 lectures 20:51

In this lecture you'll meet your instructor for this course, Josh Bersin! Josh founded Bersin by Deloitte in 2001 -- and the company has since become a global leader in the field of strategic HR, talent management, and corporate learning. Below this description you'll also find some introductory external resources to find out a little bit more about Josh and his company.

External Resources:

Bersin by Deloitte: Research and Advisory Services in Enterprise Learning & Talent Management. Register Today to become a Bersin by Deloitte guest. Become a Member. Join other leading organizations. All right here.

Josh Bersin and the Business of the Talent: Check out my articles on, covering various topics related to this course!

Follow me on Twitter

Become an HR Superstar

Take a look at my predictions for 2014

Preview 03:12

We'll go over what we'll cover in this course, including our six main topics:

  • Talent Acquisition
  • Performance Management
  • Engagement and Retention
  • Continuous Learning
  • Global Leadership
  • Big Data and Analytics

The links below will give you some supplementary background on the various aspects of integrated talent management.

Additionally, you can find in the supplemental materials section of the lecture the course's companion eBook. This eBook contains all of the slides from the course (and even some that we ended up not including!) If you'd like to look at the slides in more detail, I recommend downloading the eBook and using it to follow along (or, print it out and use it to take notes with!)

Preview 08:12

Do you feel that HR isn't getting enough respect in your company? If so -- that's a problem. Human Resources is a CEO level issue, as we go over in this lecture. We'll also cover strategies for expanding globally (or how your HR department should look if you already are an international company), as well as some of the top talent priorities, right now.

A CEO Level Issue: Attracting Talent and Going Global
+ Integrated Talent Management
2 lectures 09:28

There's a new way to talk about HR and talent management -- one that spans the traditionally siloed organizations of the past. We'll go over what Integrated Talent Management can look like for your company.

Across the Silos: Integrated Talent Management

We'll chart the evolution of HR -- from the traditional lower-floor human resources department to the new model of Business-Integrated HR.

Evolved HR
+ Talent Acquisition Unleased
2 lectures 18:20

No company can make it -- much less thrive -- without top-notch employees. We'll go over how to find these high performing individuals, how to recruit them, and how to hire them. Get ready to make your team the best in its field!

Finding Candidates Creatively: The War for the Best People

Because building out your team is so important, we've included another lecture on finding and hiring the best people. Find out in this lecture how to present your corporate brand to attract the right people, and some more tools on how to identify who those "right people" are

What Makes a Great Employer?
+ Performance Management Unleashed
3 lectures 11:19

We'll go over moving from the competitive assessment model to the coaching and development model, and how that's important for your own organization.

Performance Management: Moving towards the Future
The Performance Review

Read this case study and think about your own process. Are you able to see areas you can implement Adobe's "check in" process to streamline, save time, and improve management coaching?

How Adobe Redesigned its Performance Management Process
37 pages
+ Millenials Take Over
1 lecture 08:29

Millenials are the future of your company. We'll go over ways in which they are both similar and different to older members of the workforce. We'll also talk specific strategies for engaging young workers and coaching them to be the future leaders of the workforce. This lecture is not to be missed if you currently have a very young team, or are looking to transition to one.

Hiring, Engaging, and Retaining Millenials
+ Engagement and Retention Unleashed
1 lecture 10:12

When hiring is over, what then? Here's how to keep your team motivated, engaged, happy, and performing for your organization. We'll cover:

  • Diversity
  • Part-time
  • Virtual work environments
  • Stress and work/life balance
  • The importance of technology
So You've Hired your Team. Now What?
+ Continuous Learning Unleashed
3 lectures 23:30

How do you get your organization to out perform its peers in every category? By instituting a culture of continuous learning. This is one of my all-time favorite topics.

A Culture of Continuous Learning

Want to learn how to out-profit your competitors by 17%? Watch this lecture and become convinced about the importance of continuous learning and development.

Learn to Get Ahead

What makes a great leader? How do you structure your organization to foster great leadership potential? We'll go over tips and tricks for making sure you're nurturing your top talent effectively.

Global Leadership
+ Big Data Talent Analytics Unleashed
1 lecture 09:13

Learn how to bring science to your HR department! Big Data and Analytics are a hot topic in almost every field, and HR is no exception. Learn how to use analytics to test your organizational assumptions and increase your profit.

+ Conclusion: An Evolved Organization
2 lectures 01:14

Thanks for taking the course! I hope you've learned a lot, and that you'll take these actionable strategies and start implementing them in your own work.

If you don't have the capabilities or the resources to right now totally restructure the entire company, that's ok. But take at least one suggestion and test it out -- whether it's taking a look at some newer tools for hiring candidates, or scheduling weekly 1:1 performance check-ins, or planning monthly "transparency talks" for your younger employees.

If you have any questions, post them in the course discussion area. It's been a pleasure teaching you!

Course Wrap-up

Miss any of the lectures? Here is a complete transcript of the entire course - you can print it out and read it later or use it as a guide as you move from lecture to lecture and slide to slide!

Download the Course Transcript *NEW*
37 pages

This exam will overview the material and let you test your learning, and then receive a completion certificate. Thank you!

Completion Exam
17 questions