Workplace Praise: Make it Effective!
4.2 (21 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,827 students enrolled

Workplace Praise: Make it Effective!

Master effective workplace praise to boost morale, drives engagement and improve performance
4.2 (21 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,827 students enrolled
Last updated 10/2019
English
Current price: $55.99 Original price: $79.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1 hour on-demand video
  • 15 articles
  • 5 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Student will learn how to praise effectively so as to engage, energize and build employee confidence in their own abilities and greatness.
Requirements
  • There are no course prerequisites.
Description

Praising an employee for a great job sounds like a simple exercise, but not all managers get it right, and ineffective praise can do more harm than good.

Done properly, recognition is a great tool for boosting employee morale and for increasing workers engagement and productivity.

In this course you will learn exactly how to go about recognizing and showing your appreciation for a great job so that you engage, energize and help build employee confidence in their own abilities and greatness.

You will learn when to express your appreciation, how to tailor your recognition so it produces the greatest impact for each individual. You will be shown how to get the balance right, both in terms of frequency and when and if to acknowledge the team or just the individual.

It is also important of acknowledge the unsung heroes within your direct reports. This course will show you how to do this.

You will also learn what the common pitfalls are that you need to avoid to ensure your praise doesn’t backfire. This will ensure you don’t end up discouraging instead of encouraging.

How you go about delivering praise will determine its impact and effectiveness. This course guides you through the process to ensure you achieve the right outcomes.

Who this course is for:
  • Anyone in a leadership role, or aspiring to a leadership role. Supervisors, team leaders, managers, project managers, or anyone else who need to provide encouragement and express appreciation to direct reports.
  • PLEASE NOTE: the principles taught in this course are common practice in Australia, New Zealand, United States, and some other countries. Based on what country you work in, you may need to adapt some of the content to the common practices of that country.
Course content
Expand all 47 lectures 01:14:37
+ Introduction
7 lectures 14:31

This course focuses on how to use praise as a highly effective vehicle for motivating staff. In this lecture you are introduced to my definition of praise. You are also asked to consider some of the key points you need to take into account in order to ensure your accolades achieve their intended outcome.

Preview 02:35

Learn a little about the background and the corporate training experience of your instructor.

Preview 01:23

Understand the 'why' behind the choice of certain words used in this course.

Frequently Used Words, And More
00:41

Learn why accolades positively impacts behaviour and performance in the workplace.

Preview 02:08

There are many benefits to acknowledging staff efforts and this lesson highlights the main ones.

Preview 03:14

Everyone wins when recognition and praise becomes part of the corporate culture in an organization. The benefits listed in this lecture are truly valuable!

More Benefits.
02:40

You are introduced to the main topics that will be covered in this course.

Course Overview
01:50
+ How To Praise Effectively
12 lectures 20:20

In this section you will learn what the key ingredients are to effective praise.

Introduction To How To Praise Effectively
01:51

How soon after an event should you deliver your accolade? This lesson addresses that question.

Praise Needs To Be Timely
01:52

It is important that the manager bestowing recognition be sincere at all times. Learn why in this lesson, and also what are the potential negative consequences when the manager is not genuine with his/her message.

Be Sincere
01:32

The positive effects of positive reinforcement are not long lasting, so learn what you should be doing to get the frequency balance right.

The Importance Of Frequency
01:40

Repetitious praise can loose its impact.

Vary Your Accolades
00:32

This lesson covers the importance of being specific in the words you use.

Be Specific
03:20

One of your challenges as a manager is to search out genuine reasons to recognize each of your staff. This will avoid the perception of favoritism.

Strike A Balance
02:29

It is the collective efforts of a team that drive results, so remember to acknowledge and thank your team for group efforts and results.

Acknowledge Your Team
01:35

Is there a culture of recognition and peer praise within your organization? In this lecture, you are given the opportunity to give this due thought.

Peer Praise And Recognition Culture
01:20

Whether or not to praise in public is often a point of contention. Learn why public praise can sometimes backfire.

Praising In Public
02:37

It is time for you to think about your stance on praising in pubic. Would it work for you, or not?

Should You Praise In Public?
01:10
Do You Need To Work On Your Technique?
00:21
+ Common Pitfalls To Avoid
12 lectures 20:25

Common pitfalls to avoid introduce you to wording and approaches you need to avoid in your quest to effectively commend staff. In this section there will be similar topics to the previous section, however they will be presented from a slightly different perspective. This is good; it helps to reinforce the message.

Introduction To Common Pitfalls To Avoid
01:00

Praising your whole team regarding of individual contribution is a common practice. Does it work?

Equal Praise For Unequal Performance
01:03

In this lesson I introduce you to what I like to call 'jelly bean motivation'.

Jelly Bean Motivation
01:29

Appreciate that the consequences and outcomes of jelly bean motivation is not always what you hope for.

Don't Create A Rod For One's Back
02:27

I believe the leader should explore the ‘why’, the core reason, for various levels of individual employee performance within a team. This will help you to anticipate the reaction to 'jelly bean motivation'.

My Thoughts On The Topic
01:04

Put an effort into catching the less praiseworthy workers doing something right and then commend them.

Preview 02:47

Appreciate the importance of being sincere with your accolades.

Empty Praise
01:08

Avoid swamping a staff member with excessive praise and exaggerated wording.

Dont Adulate
02:43

There is disagreement as to whether you should mix praise with constructive feedback.

Praise And Constructive Feedback
01:23

Arguments for and against mixing accolade with feedback designed to help the employee improve.

Two Schools Of Thought
02:35

My thoughts on what constitutes best practice when it comes to accolades and feedback.

This Is My Take On It
00:48

Recognizing and complimenting staff members is a wonderful way to inspire others to reach high and grow. Sometimes a leader gets it wrong; learn how to ensure this does not happen to you.

This lesson sums up what was covered in this section.

It's Quiz Time
01:58

Here's a chance to test your understanding of some of the points we have covered.

It's Quiz Time.
4 questions
+ Other Important Considerations
9 lectures 14:36

For recognition to be truly effective it is valuable to take into consideration several key points which you will learn about in this section.

Introduction to Other Important Considerations
01:03
A Good Tip
00:09

The better you know the personality of your employees, the better you can be at tailoring your praise for maximum appreciation by your staff members.

Tailor Your Praise
02:02
How To Get It Wrong
00:25

Effective communication requires congruency between the words that are used, tone of voice, and body language.

The Importance of Congruency
03:19

Value add by putting the effort in to add a personal touch to your appreciation.

A Great Way To Add Value
02:23

Tap in to your employees highest level of motivation.

Staff's Highest Level Of Motivation
00:40

There are numerous ways in which you can highlight an employees accomplishments. Be creative within the realms of what is allowed within your organization.

You Have Options
03:38
Powerful Rewards
00:56

Would you like to do this quiz?

It's Quiz Time Again.
4 questions
+ Putting It All Together
4 lectures 02:57
Introduction To Putting It All Together
01:26
Course Review
00:18
It's Time To Create Your Action Plan
00:11

You have completed the course - congratulations!

One Final Message
01:02
+ Bonus Section
3 lectures 01:45

I've decided to include a Bonus Section for you. Coming up next is a gift from me to you.

Your Bonus Section & Your eBook
00:52

As a bonus for you, I have transcribed the wording of this course into an eBook. It may be of value to you as an easy reference.

Your Gift From Me
00:06
Another Gift: Sample Phrases and Sentences
00:47