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Workforce Management Course: WFM, Planning, 2000+ Tools
Rating: 4.3 out of 5(99 ratings)
7,914 students

Workforce Management Course: WFM, Planning, 2000+ Tools

Forecast staffing demand: strategic work force planning, headcount plans, capacity analysis, FTE formulas and templates
Last updated 10/2026
English
English [Auto],Spanish [Auto],

What you'll learn

  • Take away 2,000+ workforce planning tools in 351 downloadable resources: lecture presentations plus templates, calculations
  • Get our top working files: risk forecast model, turnover cost calculator, HR metrics dashboard
  • See 87 services and apps on screen, from a quick look to a detailed demo: PeopleForce, Effy AI, 15Five, Culture Amp, HURMA and more
  • Calculate headcount with ready FTE formulas, net workforce need, workload-to-FTE and turnover calculation sets
  • Analyse workload and optimise headcount with a workload analysis table, process mapping procedures and a RACI matrix
  • Justify people decisions with ready calculators: human capital ROI, employee lifetime value, cost-benefit analysis
  • Build HR budgets, metrics and KPI dashboards from 280+ templates and sample documents and 55+ formulas and metric sets
  • Speed up people analytics with 112 ready AI prompts for surveys, reports and workforce insights
  • Plan succession, performance and rewards with 105+ scorecards and matrices and 240+ step-by-step procedures
  • Learn with Mike, the #1 HR instructor on Udemy: 1,800,000+ enrollments, 170,000 students, about 200 books on Amazon
  • Put workforce data in order with 207 data governance tools: glossary, quality scorecard, access policy
  • Draw on 20 years of hands-on HR practice at Preply, Wargaming, iDeals and Alfa-Bank

Course content

38 sections • 281 lectures • 156h 45m total length
  • Workforce Planning & Headcount: FTE Formula, Net Staffing Need (3 Tools)50:32
    • What is workforce planning

    • What problems and challenges the company solves

    • Headcount as a way of creating opportunities for the company and its competitive advantage

    • Headcount as one of the biggest cost items of the organisation

    • The importance of knowing how to balance headcount and the opportunities it creates for the company

    • Employee types - full time, temporary, alternate

    • Staff segmentation

    • The concept of FTE and types of FTE

    • Challenges in managing headcount (war for talent, retention)

    • Understanding the nature of a company's staffing needs and availability

    • GAP analysis as a way to identify mismatches

    • Understanding the external labour market

    • Modern research on the topic of headcount

    Tools in this lecture

    Ready to use on the slides (2)

    • FTE calculation and six FTE types
    • Net workforce need calculation

    Models and methods explained (1)

    • PESTEL HR environmental analysis
  • Quiz: Workforce Planning, Headcount and Forecasting
  • Workforce Planning Methods: FTE Demand Formula, Gap Analysis (17 Tools)51:55
    • Analysis of turnover and retirements

    • Career Transition Analysis

    • Extrapolation, interpolation

    • Delphi and Nominal Group methodology

    • GAP analysis

    • Management factors

    • Ways to collect information on staffing requirements

    • Competency matrix for teams

    Tools in this lecture

    Ready to use on the slides (8)

    • Turnover and retention calculation set
    • Exit interview question list
    • Workforce headcount KPI formulas
    • Average and marginal product of labour
    • Workload to FTE demand calculation
    • Salary median worked calculation
    • Trend-based workforce demand calculation
    • Upcoming-work staffing calculation

    Models and methods explained (9)

    • Extrapolation forecasting
    • Interpolation forecasting
    • Delphi forecasting
    • Nominal group technique
    • Crowdsourced median forecasting
    • Workforce gap analysis
    • Span of control management ratios
    • Manager judgement workforce forecasting
    • Skills-based workforce demand forecasting

Requirements

  • No prior workforce planning experience required: every method comes with a formula, template or checklist you can use
  • Nothing to buy for the course itself: presentations and working files are attached to the lectures
  • A spreadsheet app to work with the calculations (Excel or Google Sheets) and a document editor for the templates
  • This is a large library: start with the three core sections, then open the specialist sections you need
  • English at intermediate level or above

Description

This course contains the use of artificial intelligence.

1,820 workforce planning tools in one course: 1,329 ready-to-use files, calculations, templates and checklists, 87 services and apps shown on screen, plus 404 models and methods.

Open a lecture, take the tool, use it in this quarter's headcount plan, budget or workforce report.

Why headcount is decided by whoever argues loudest

Every department says it needs more people. Finance says there is no budget. HR sits in the middle without a number of its own: no workload calculation, no staffing norm, no forecast, no cost of a vacancy. So headcount is set by negotiation, some teams are overloaded while others have slack, and nobody can show which is which.

What changes after this course

You bring a calculation to the conversation. Demand derived from workload. Supply adjusted for turnover and absence. The gap, and what it costs to close it or leave it open. A staffing norm you can explain. A budget tied to the plan. A dashboard that shows when reality departs from it. Decisions stop being about who asked first.

What is inside: 2,027 tools, counted file by file

You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.

  • 351 downloadable resources: the lecture presentations plus 62 standalone working files (calculators, planners, trackers and document templates)
  • 1,275 ready-to-use tools inside the presentations:
  • 306 templates and sample documents: net workforce need calculation, workload to FTE demand calculation, personnel workload analysis table, human capital ROI calculator
  • 244 step-by-step procedures and workflows: flowchart process mapping, swimlane process mapping, five-step organizational design, organizational transition roadmap
  • 236 question lists and conversation scripts: job analysis activities, organizational diagnostic interview, operating model design, staffing decisions
  • 177 checklists: organizational design selection, succession plan audit, payroll budgeting, vacancy budgeting
  • 126 ready AI prompts: HR metrics selection, HR process analysis, employee turnover analysis, position business value analysis
  • 112 scorecards, rubrics and scoring matrices: RACI matrix construction and validation, succession risk matrix, business impact versus replacement difficulty, recruitment lead-time matrix
  • 58 formulas and metric sets: FTE calculation, workforce headcount KPI formulas, trend-based workforce demand calculation, upcoming-work staffing calculation
  • 16 other working tools: employee experience survey, benefits objectives ranking worksheet, value-added activity classification, recruitment funnel analysis worksheet
  • 87 services and apps shown on screen, from a quick look to a detailed demo: PeopleForce, Effy AI, 15Five, Culture Amp, HURMA
  • 404 models and methods explained with examples: PESTEL HR environmental analysis, Delphi forecasting, nominal group technique, Galbraith Star Model

Where the tools are

  • Core path (3 sections, 76 tools). Why companies need workforce planning, planning methods and forecasting, staff availability and rationing, headcount optimisation, performance and the workforce lifecycle.
  • Data governance (207 tools). Governance charter and council, data ownership, business glossary, data catalog, data quality rules, classification and access, master data and a maturity roadmap.
  • People analytics (700+ tools). People analytics skills, HR metrics, KPI dashboards, surveys, business analysis and AI for HR analytics.
  • Workforce strategy and structure (450+ tools). Workforce strategy with audit and budget, organisational structure, troubleshooting turnover and change, process optimisation and strategic planning.
  • Performance and talent (400+ tools). Performance analytics, appraisal, reviews, OKRs, 360 feedback data, talent analytics and succession.
  • Rewards and cost (190+ tools). HR budgeting, compensation analytics, benefits and incentive analytics.
  • Finance for HR (70 tools). Business finance and CFO-level topics for workforce planning.

Who is teaching

I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.

My workforce planning experience includes combining roles with part-time workloads at the STB television channel. We found employees inside the company and proposed combining assignments, with additional pay when their actual workload increased. The channel had 30 television projects, each treated as a separate product, which offered opportunities to combine similar work across projects. This experience with internal capacity is a practical basis for the workforce planning tools in this course.

How to use the course

Start with the three core sections: they take you from demand and supply to an optimised headcount. Then treat the rest as a reference library. Section and lecture titles show how many tools are inside, and each lecture description lists them by name, so you can find the right calculation without watching everything in order.

What is included

  • 281 lectures across 38 sections, 154 hours
  • 351 downloadable resources: lecture presentations and working files
  • 2,027 tools across the lessons, ready to copy into your own work
  • Lifetime access to all materials
  • Active instructor support in the Q&A section
  • A Udemy Certificate of Completion

Where to start

Pick one team whose manager is asking for more people. Open the first sections, take the workload-to-FTE calculation, and work out the number yourself before the next budget meeting. HR teams that plan with numbers are listened to, and every unplanned hire or unfilled role is a cost somebody else will explain for you. Enrol now and start your first lesson today.

Who this course is for:

  • Workforce planning and people analytics specialists who want ready formulas, templates and dashboards
  • HR managers and HR business partners who defend headcount and budget in front of finance and the CEO
  • Heads of HR who need a clear method for staffing norms, forecasting and optimisation
  • Operations and department managers who plan capacity and want numbers instead of estimates
  • Finance and business analysts who work with HR on headcount and labour cost
  • HR professionals moving into workforce planning and people analytics
  • Data and analytics leads responsible for data governance, quality and access rules