
Discover how the Human Capital Management Institute uses workforce analytics to value people, optimize talent through talent management lifecycle, and align decisions with business strategy using predictive analytics and planning.
Explore recommended workforce analytics books like Moneyball and Outliers, plus insights from the signal and the noise on analytics and metrics.
Build a business case that secures resources, tools, metrics, and staff to enable predictive analytics and effective workforce solutions.
Value creation in today’s marketplace hinges on intangible and human capital, not physical assets, illustrated by the iceberg analogy and the Tesla versus Ford comparison.
Explore what workforce analytics means, from descriptive reporting of past hires and turnover to predictive and prescriptive insights that optimize talent decisions and workforce planning.
Analyze the challenges of measuring human capital, from data integration to building a business case. Consider ISO standards and HCM metrics for standardized disclosure and improved talent analytics.
Identify key workforce questions that link to business results and guide data-driven HR decisions on productivity, attrition, sourcing, training, and engagement through business impact and scorecards.
Build a compelling business case for workforce analytics by defining key questions, presenting data visually, and linking risks, costs, and outcomes to management decisions.
Explore workforce analytics and the talent management lifecycle through theory and abundant case studies, while identifying high value add metrics across talent areas and practical reading resources.
Link talent metrics to business results through the linkage model and the talent management lifecycle, from recruiting to retention, with case studies illustrating revenue per FTE and other financial impacts.
Explore recruiting and onboarding strategies to attract top talent, compare internal promotions to external hires, and leverage metrics like cost, quality, and turnover to maximize productivity.
Analyze internal mobility and career paths to boost bench strength and succession planning success rate, compare internal and outside pay, and justify training investments.
Leadership and management drive business success in the talent management lifecycle. Explore metrics for manager effectiveness, turnover, and cost efficiency through cases a and b and practical scoring ideas.
Investing in training enables growth, reduces turnover, and keeps organizations competitive; a case study shows 45% higher sales and $250k per year per salesperson when all training modules are completed.
Identify drivers that predict lower turnover and focus on retention strategies for high performers rather than chasing turnover prediction alone. Quantify cost of turnover, including training benefits, unpaid wages, and speed to fill, to build a credible finance-aligned model.
Analyze performance and engagement, question forced bell curves, and show how flexible incentives for high performers and manager-employee rating alignment lower turnover.
Close section five and reflect on case studies showing how metro-level metrics influence business performance, and why leadership gaps derail outcomes when this KPI is not tied to success.
Align the workforce with business strategy by linking HR metrics to business impact through actionable steps and case examples. Use a crawl-walk-run methodology to bridge HR and finance with exercises.
Bridge the gap between workforce strategy and business strategy by linking metrics to revenue growth and profitability, optimizing talent location, and coordinating HR, finance, and other departments.
Bridge HR and finance by linking talent management metrics to the budget and business impact. Use leadership and management insights and index metrics to boost productivity, engagement, and retention.
Link workforce strategy to business outcomes by asking the right questions, using finance-based metrics, and building a clear business case that ties HR data to value.
Link workforce metrics to strategy with a concrete oil and gas example. Evaluate productivity, cost, turnover, and fill rate to drive return on investment.
See how financial services align workforce strategy with business aims through balanced scorecard metrics, prioritizing leadership excellence, engagement, and defined career paths.
Aligns workforce and business strategy by showing how HR and finance metrics influence goals. Provides a step-by-step guide with examples and tips to secure investments in projects, staff, and training.
To view our complete offering, search for "Jeff Higgins".
More about the Course
Executive briefing focused on case studies and examples to help talent managers consume analytics insights and better understand the role of Workforce Analytics in business and talent management decision-making. Designed for executives and managers.
Training is facilitated by Jeff Higgins, a recognized expert in Workforce Analytics and Workforce Planning across multiple industries from small to large corporations. This course is designed for HR practitioners.
What We'll Cover
Understand the business imperative of Workforce Analytics and Planning
Key metrics and ROI opportunities in every stage of the talent management lifecycle
Elements and steps to build a winning analytics business case
Step-by-step guide to aligning workforce to business strategy
Real-life success examples and case studies
What This Course is NOT about:
How to use R and Python in talent management
How to build machine learning program or statistical model
How to set up SQL database or connect data from various sources
Course Agenda
Section 0: Course Introduction
Section 1: The Business Imperatives for Workforce Analytics and Planning
Section introduction and summary learning points
Setting the stage: value creation in today’s marketplace
Workforce Analytics: definition and evolution of analytics
The challenges in measuring human capital
Identifying key workforce questions
Hands-on Exercise: Pick key human capital questions
Building a business case for Workforce Analytics
Section 2: Human Capital Analytics and the Talent Management Lifecycle
Linkage model and talent management lifecycle
Recruiting and onboarding
Internal mobility and career path
Leadership and management
Training and development
Turnover and retention
Performance and engagement
Section 3: Aligning Workforce to Business Strategy
Why bother aligning workforce to business strategy
Linking workforce to business strategy
Building a bridge between HR and Finance
A step-by-step guide to link workforce to business strategy
Workforce strategy linkage example: Oil & Gas
Workforce strategy linkage example: Financial Services
Hands-on Exercise: Linking workforce to business strategy
Section 4: Workforce Analytics Review & Next Steps
What Our Students Are Saying
Since 2009, HCMI’s expert training has helped hundreds of organizations strengthen their in-house workforce analytics & planning capability, including many Global 2,000 companies, nonprofits, healthcare organizations, and major government entities around the world.
"I don’t believe in testimonials, however this workshop more than lives up to the expectations. It was very well presented and answered many questions and created more–which is exactly what I needed on our journey in HR metrics." ~ Director Human Resources, Washington Health System
"This course is a ‘must’ for HR professionals. The ability to ‘manage by fact’ is a key competency, not only for business units, but also for HR practitioners." ~ Senior Vice President, HR at OCBC
"The Workforce Analytics Training workshop conducted by the Human Capital Management Institute provided a vast amount of information on various HR metrics. The numerous case studies they discussed during the workshop clearly demonstrated how the metrics can be used in organizations to provide valuable data for making business decisions. I would recommend this workshop to anyone interested in gaining a better understanding of the utilization of HR metrics." ~ Edison Mission Energy
"The excellent service your company has provided me through your assistance and feedback has given me, as a consumer, more reasons to conduct future purchases from you." ~ Fadi Radi, Napcogroup
"A practical easy to follow training session on workforce analytics. I will recommend this to anyone wishing to make smarter insightful human capital decisions." ~ Head of HR, World Bank Group
"Of all the workshops I’ve attended, this resonated continuously." ~ EDS, a Hewlett-Packard Company
"Very good training ground for HR professional who wanted to drive workforce analytics in the organization." ~Vice President, ASTRO
"Excellent materials that were very well presented." ~ ConocoPhillips Inc.
About Human Capital Management Institute (HCMI)
HCMI's mission is to fundamentally change how workforce decisions are made by linking people investments to business outcomes through advanced analytics and dynamic visualization. Nearly a decade ago we pioneered the rigorous financial measurement of Human Capital ROI with the Human Capital Financial Statement (HCF$™ ), a strategic tool for senior leaders to optimize workforce decisions regarding capability, capacity, cost, and performance.
In 2016, having developed sophisticated workforce analytics tools for 100's of consulting projects across the globe, we pioneered SOLVE™ Workforce Intelligence Software, the first workforce analytics software that links workforce investments to business outcomes. And in 2018, we create the HCMI Online Academy to provide on-demand global access to our world-class workforce analytics and workforce training curriculum.
Today, HCMI and SOLVE™ remain industry leaders. With our headquarters in the thriving technology hub of L.A.'s Silicon Beach and a presence 3 continents, we continue to innovate our technology and services to provide organizations with the actionable intelligence to maximize the return on their workforce investments.
Helping analysts, HR professionals and business leaders develop their Workforce Analytics and Planning capability since 2009.