Work From Home as a Virtual Assistant
4.2 (827 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,221 students enrolled

Work From Home as a Virtual Assistant

Learn how to launch your own business providing services via online technology.
4.2 (827 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,221 students enrolled
Created by Tina Marie Hilton
Last updated 4/2020
Current price: $34.99 Original price: $49.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 3 hours on-demand video
  • 1 hour on-demand audio
  • 18 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Determine if being a virtual assistant is right for you
  • Learn what you need to do before opening for business
  • Set your business policies and set yourself up for success
  • Learn how to set your rates
  • Prepare your business for launch
  • Create processes for the day to day running of your home based business
  • Successfully launch your business
  • Some experience in a business office setting
  • Knowledge and ability to use a computer
  • Knowledge and ability to use online technology (i.e. browsers, email, cloud storage, etc.)

Thanks to online technology, working from home is a real possibility. With the growing numbers of entrepreneurs working from home, the demand for individuals who can provide administrative support virtually via those same technologies has grown as well. Starting your own virtual assistant business is easy, but starting a successful virtual assistant business requires a bit more. This course is designed to give you the edge, sharing processes proven to help build a successful virtual assistant business.

Who this course is for:
  • People who would like to start their own small business
  • People who would like to work from a home office
Course content
Expand all 56 lectures 04:57:57
+ Is Being a Virtual Assistant Right For You?
2 lectures 17:20

Lecture 1 covers questions to ask yourself before diving into the process of starting your own virtual assistant business.

Preview 09:30

Lecture 2 discusses seven things every virtual assistant should know before they start offering services.

Preview 07:50
+ Preparation
4 lectures 20:02

In Lecture 3 we'll cover how to prepare yourself for being a business owner with self-examination. Part 1 covers examining your abilities and professionalism.

Prepare Yourself Part I

In Lecture 4 we continue with self-examination focusing on confidence and worth, both self worth and professional worth.

Prepare Yourself Part II

This self-assessment worksheet is divided into the sections we covered in Lecture 3 & 4. Download it to help you in the process of preparing yourself for creating your new virtual assistant business.

Prepare Yourself Worksheet
1 page

In our final Lecture of the Preparation section we discuss exactly what you need for a virtual assistant office.

Equip Your Office
+ Creating Your Business
9 lectures 26:35

There is a lot more to naming your business than just choosing something you like. We'll start the discussion of how to choose your business name in this lecture.

Choosing a Business Name

Your domain name is critical in today's mobile society. We'll discuss how to determine if your chosen business name is available as a domain name.

Your Domain Name

Does someone else use the name you've chosen? Does it matter if they aren't in the same locality you are? We'll talk about it in this lecture.

Local Name Availability

There are some things you might not think about when choosing a name for your business. Here are a couple to think about and avoid.

Things to Avoid When Naming Your Business

A worksheet to help you choose your business name.

Business Name Worksheet
2 pages

Do you need a business license? In this lecture we'll discuss how to find out.

Business Licensing

In this lecture we discuss the different types of business structures: sole proprietor, partnerships, limited liability companies and corporations.

Business Structure

What is a trademark and how does a registered trademark differ? We touch on it briefly in Lecture 14.

Trademark & Registration

A resource that includes business registration information links for the United States as well as some for Canada and a few additional countries.

Business Links & Registration Resources
15 pages
+ Before You Launch
27 lectures 01:34:00

Business policies are the paddle in the canoe of business. Setting them up before launching your business can save you a lot of problems down the road. This two part lecture covers what to include in setting your policies.

Create Your Business Policies Part I

In this lecture we continue to cover creating policies for your business.

Create Your Business Policies Part II

There's a lot more to setting your rates than just picking a number. It's important to set your rates on value, rather than on what others or charging or worse, what you feel clients can afford.

Setting Your Rates: Finding Your Value

When setting rates, you must also take into consideration the costs of running your business. This is what we cover in this lecture.

Setting Your Rates: The Cost of Doing Business

It's one thing to find your value, it's another thing to claim it. We discuss ways to do so in this lecture.

Setting Your Rates: Claiming Your Value

This lecture gives you methods to deal with client hesitation when you quote your rates.

How to Respond When a Client Balks at Your Rates

There is a lot more to being the boss than just declaring your a business owner. We'll talk about it in this lecture.

Being the Boss

Worksheets for helping you find your value and set your rates accordingly.

Setting Your Rates Worksheets
4 pages

A worksheet to estimate your business costs when setting your rates.

Business Costs Worksheet
1 page

This lecture starts the discussion on why it's so important to find a niche.

Finding Your Niche Part I

We continue the discussion of finding your niche in this lecture.

Finding Your Niche Part II
Finding Your Niche Worksheet
3 pages

This lecture begins the topic of preparing for clients. In this lecture we cover retainer and project based clients.

Preparing for Clients: Retainers & Projects

Contracts and Agreements are the topic for this lecture. What's the difference, which should you use and how important are they?

Preparing for Clients: Contracts & Agreements

What's a professional bio? This lecture explains what it is and why you should never use a resume.

Preparing for Clients: Professional Bio & Policies

In this lecture we cover the issue of client payments and prepayments.

Preparing for Clients: Payments & Pre-Payments

The importance of a business website and why free websites are asking for trouble are discussed in this lecture.

Your Website is Important

What's an intro packet and how can it help your business. Find out in this lecture. Resource for this lecture includes a downloadable version of the intro packet for my own business.

Create an Intro Packet

We are looking at what makes up an intro packet piece by piece. This lecture covers the Business Profile.

Creating Your Intro Packet: The Business Profile

We are looking at what makes up an intro packet piece by piece. This lecture covers Services, Your mission and more.

Creating Your Intro Packet: Services, Mission & More

We are looking at what makes up an intro packet piece by piece. This lecture covers your pricing, policies and client assessments.

Creating Your Intro Packet: Pricing, Policies & Assessment

We are looking at what makes up an intro packet piece by piece. This lecture covers tips for using your intro packet.

Using Your Intro Packet

Templates for creating your own intro packet.

Intro Packet Templates
5 pages

This lecture covers RFP's, what they are and how to create winning proposals.

Preparing Winning Proposals

A 6 page template for creating your own personalized proposal template to allow for quick response to RFP's.

Proposal Template
6 pages

How important is a contract? This lecture answers that question and shows you the parts of a contract.

Creating a Contract

An example of a services contract to help you draft your own.

Contract Example
3 pages
+ Open for Business
11 lectures 29:25

A first step toward successful marketing is branding. As a virtual professional you may actually become your business brand. This lecture covers logos, taglines and being your brand.

When You Are Your Brand

Every services business should have an intake process for clients. This lecture gives an overview of that process.

The Client Intake Process

In this lecture we cover the first step in the intake process; Initial Contact with a potential client.

Initial Contact

A client intake form template.

The Client Intake Form
1 page

A client assessment form template.

Client Assessment Form
1 page

A client information sheet for use in your business. One can be filled out and kept on file for each of your clients. * Note: this is for your use, not to be sent to clients.

Client Information Sheet
1 page

A form for you to use during your consultation with a potential client. *Note: this is another form for internal use in your business, not for being sent to clients.

Client Consultation Form
2 pages

This lecture discusses the all important client consultation part of the intake process.

The Consultation

The final step in the Intake Process is discussed in this lecture.


Once you sign clients, it's important to care for them correctly. That's the topic of this lecture.

Caring for Your Clients

Knowing the types of problem clients and how to handle them ahead of time can really relieve some stress of owning a services based business. That's the topic of this lecture.

Client Problems
+ In Conclusion
1 lecture 06:15

Instructor Tina Marie Hilton shares 5 important words of advice drawing on her experience both as a successful virtual services provider and as a coach/instructor to other virtual professionals.

A Word or Two of Advice
+ Bonus Lectures
2 lectures 59:20

Should you give your clients gifts during the holidays? What are the benefits? And what should you give? These are a few items tackled in this bonus lecture which includes a podcast recording I did about the subject a few years ago. Be sure to download the .pdf for links to things mentioned in the podcast.

Client Gifting One

This lecture is a follow up with even more info about client gifting. Again it includes a podcast recording and a corresponding .pdf with links.

Client Gift Two