Windows 10 Troubleshooting
4.4 (1,538 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
4,858 students enrolled

Windows 10 Troubleshooting

This course is designed to give users an understanding and the skills to troubleshoot Windows 10.
Bestseller
4.4 (1,538 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
4,859 students enrolled
Last updated 6/2017
English
English, Arabic, 8 more
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  • Simplified Chinese
  • Spanish
Current price: $41.99 Original price: $64.99 Discount: 35% off
14 hours left at this price!
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This course includes
  • 4.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Use the Troubleshooting tools
  • Troubleshoot the Boot Process and Drivers
  • Troubleshoot the Logon Process and User Profile Issues
  • Troubleshoot Networking Issues
  • Troubleshoot Network Resource Access Issues
  • Troubleshoot Group Policies
  • Troubleshoot Direct Access
  • Troubleshoot Lost Data
Requirements
  • Knowledge of Window 10 End User and Networking skills.
Description

This course is designed to give users an understanding and the skills to troubleshoot Windows 10. In this course, students will become familiar with the troubleshooting process and available tools including the Task Manager, Resource Monitor, Performance Monitor, Reliability History, Event Viewer, and Steps Recorder. Students will be able to troubleshoot the boot process and drivers, resolve BCD and Hard Drive boot issues, as well as driver issues. Students will troubleshoot login and user profile issues, and resolve broken trust issues, troubleshoot network issues, resolve DHCP and DNS issues, troubleshoot group policies, Direct Access, and work with data loss issues.

This IAAP-certified counts for 4.25 recertification points for the CAP certification under the Technology and Information Distribution content area.

Email info@intellezy.com with proof of completion of the course to obtain your certificate.

Who this course is for:
  • Students who want to expand their knowledge of Windows 10, Windows 10 troubleshooting, and Networks.
Course content
Expand all 36 lectures 04:25:52
+ Troubleshooting Overview
4 lectures 20:31
Working with Windows 10 in a Network
02:36
The Framework of Troubleshooting
02:30
Using the Task Manager, Resource Monitor, and Performance Monitor
06:08
Using Reliability History, Event Viewer, and Steps Recorder
09:17
+ Troubleshooting the Boot Process and Drivers
7 lectures 49:08
Resolving BCD Issues
06:02
Resolving a Hard Drive Related Boot Issue
06:36
Identifying Drivers and Locations
08:40
Troubleshooting Mouse Drivers
06:12
Troubleshooting Keyboard Drivers
07:48
Understanding Bit Locker
11:26
+ Troubleshooting the Logon Process and User Profile Issues
5 lectures 32:43
Understanding the Logon Process
02:55
Resolving Broken Trust Issues
07:02
Resolving No Authentication Servers
09:42
Resolving Folder Redirection
08:14
+ Troubleshooting Networking Issues
4 lectures 28:52
Configuring the Windows 10 Client
03:12
Identifying the Tools to Use
08:05
Resolving DHCP Client Configuration Issues
08:42
Resolving Client DNS Issues
08:53
+ Troubleshooting Network Resource Access Issues
6 lectures 49:30
Understanding NTFS and Shared Folder Permission Assignments
09:35
Troubleshooting Shared File Access
05:34
Understanding EFS
04:02
Troubleshooting EFS
11:23
Understanding and Troubleshooting Windows 10 Browsers
16:05
+ Troubleshooting Group Policies
4 lectures 40:47
Understanding Group Policies
04:53
Understanding Group Policy Preferences
14:07
Troubleshooting GPO Link Issues
09:53
+ Troubleshooting Direct Access
2 lectures 17:58
Understanding Direct Access
03:27
Troubleshooting Direct Access
14:31
+ Troubleshooting Lost Data
2 lectures 16:55
Understanding User Data Issues
03:59
Troubleshooting Data Loss Using File History
12:56