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Windows 10 Troubleshooting For IT Support - Part 1
Highest Rated
Rating: 4.5 out of 5(224 ratings)
856 students

Windows 10 Troubleshooting For IT Support - Part 1

Learn How To Troubleshoot Windows 10 and Get An IT Support Technician Job
Created byZine B
Last updated 2/2022
English

What you'll learn

  • How To Diagnose a Problem By Gathering Information
  • How To Assist A Remote User Using Windows 10 Assistance Tools
  • How To Install a Software On a Remote Computer
  • How To Create A System Backup & Recovery Drive
  • How To Use Automated Troubleshooter To Fix Common Windows 10 Problems
  • How Repair Non-Bootable Computers

Course content

6 sections31 lectures1h 49m total length
  • Course Introduction1:45
  • Create Your LAB1:34
  • Information Gathering3:44
  • Steps Recorder4:20
  • Quick Assist6:41
  • Remote Desktop Connection3:22
  • PSExec - Part 15:30
  • PSExec - Part 24:52
  • Test Your Knowledge

Requirements

  • A computer with a least 6Gb of RAM and 50Gb of free disk space Is needed to create a virtual machine

Description

Discover How To :

- Quickly and Easily Troubleshoot Windows Issues…

- Understand How Networks Works…

- Fix Networks Problems…

- Fix Windows Update Problems...

- Use the Powerful and Free Tools…

- Use a Step-by-Step Troubleshooting Methodology…


So, You Can:

- Get an IT Support Job and start an amazing IT career…

- Become the best IT Support Technician in the team and prove you deserve a raise or promotion…

- Quickly solve users' problems and become the hero who saves the day.


Why "Windows 10 Troubleshooting for IT Support" course?

Typing “IT Support” keywords in Indeed[.]com results in more than 24 000 job offers results.

IT Support and Desktop Support positions are in high demand by companies.


It’s a good starting point if you are a fresh IT graduate or if you want to start an IT career.


To succeed as IT support, you need to master the art of Troubleshooting and technical problem-solving.

This is Why I have created this two-course series to help you in your mission.


Why Me?

My name is Zine Eddine BENDJABALLAH, and I have been in the IT field for more than 20 years.

I’ve been working in different positions, including IT support.


I have decided to share my troubleshooting experience with you to help you in your IT support journey.


I’ve Done My Part; Now It’s Over to You...

I have done my part; you have to do yours by taking action now by enrolling in this course.

Let's start this amazing journey together...

Who this course is for:

  • Fresh graduates IT people who want to start a desktop support career
  • Helpdesk technicians who want to improve their troubleshooting skill