
Dear Manager,
Being stuck in the middle sucks.
Executives hold you accountable for results and your staff resent your efforts to achieve them. You try to support your staff and your executives reject your ideas. You’re worried you aren’t bringing any value and you can’t imagine that your future will be any better.
You are meant for more.
We help you get unstuck.
Reduce your stress by creating more certainty in your work and stronger positive connections with your executives and staff.
Massively increase the value you create and deliver to clients and stakeholders.
Discover your true capacity to make an impact in the lives of your staff.
Real Agility™ gives you and your staff the tools and skills you need to surpass your executives’ every expectation at the same time as you create an amazing work environment for your staff, and your staff discovers that there are massive improvements in how they work.
Distinguish complexity from complication to guide management, as complex knowledge work, unlike complicated tasks, requires evolving and exploring, not fixed RACI-based solutions.
Explore why individual performance reviews are widely viewed as a worst practice for knowledge workers, demotivating and counterproductive as managers seek control and certainty, contributing to stress.
Managers navigate the pitfalls of arbitrary deadlines, compare them to natural deadlines like the Christmas season, and learn why staff motivation suffers when goals lack real constraints.
Set stretch goals by proposing X plus Y in conversations, placing workers in a precarious position and testing how performance reviews respond, while challenging the lazy assumption about knowledge workers.
Real agility reduces stress by aligning practices with true agile principles. Equitable Life shows leadership listening to advice drives benchmarks from 6–8 months to 2 weeks, a tenfold productivity boost.
Surprise praise and rewards for concrete achievements to create a safe, motivating environment; avoid if-then rewards and excessive praise for trivial feats, with insights from Drive by Daniel Pink.
Learn to foster self-organization and self-management through structured onboarding, clear expectations, and ongoing mentorship that guide new team members from onboarding to autonomous performance.
Develop a formal coaching and mentoring approach for staff, using a coaching agreement to define expectations, objectives, signals, and limits, with practical steps you can apply immediately.
Improve team productivity by prioritizing face-to-face communication, whether video on or in-person, through dedicated team core hours and always-available collaboration spaces, boosting knowledge-work output two to three times.
Build quality in from the start by clarifying requirements and verifying, using test-driven work, automation, and root cause analysis to prevent failures and boost productivity up to 30%.
This section will help you gain perspective, accept what is within your control, and learn some useful tips and strategies for moving things forward instead of just having to deal with difficult people and learning to start focusing on what really matters.
A subversive is someone who stands out and goes in a different direction, with actions and words that contravene team goals, causing frustration, anger, and disappointment, harming health and performance.
Deal with difficult people by focusing on facts about how their behavior affects your work, not your feelings, and apply two directions: focus on people and focus on work.
Traditional performance appraisals and management techniques can cause tremendous dissonance for people, especially in an environment that is trying to work in an Agile way.
Often, traditional performance measurement practices serve to undo most of the benefits experienced in an Agile transformation. That, in turn, tends to demotivate people.
The lectures in the following section will help you avoid some of that pain.
Lead with empiricism by embracing experimentation and learning from failure, defining clear boundaries for experiments, and rewarding creativity, intrinsic motivation, and small incremental changes to foster an evolutionary, transparent culture.
Coach managers to become coaches to boost agile engagement and growth across teams; foster a collaborative, sustainable culture with predictable delivery, while measuring coaching effectiveness via customer and team feedback.
Congratulations! You have completed the BERTEIG Institute Win as a Manager course! We hope you've gained some valuable insights and tools to help you succeed as a manager.
At BERTEIG, we believe in continuous, life-long learning. Check out more of what BERTEIG has to offer.
Start making a real difference as a manager.
If you're a manager struggling to deliver results to executives, wishing you could create a beautiful work environment for your staff, and desperately needing to get some stress relief, then this course is for you.
You know that you and your staff have more to offer to your organization. But why does it seem so hard to release that potential? Why is everything so hard to get done? Why don't executives just change things? And why don't your staff just do what you ask?
Mishkin Berteig, the CEO and Chief Scientist of the BERTEIG Institute knows what you are struggling with.
In this course, Mishkin and other leadership experts guide you through all the critical principles, concepts, information, and techniques you need to recharge your management approach completely!
Take this course and follow the path to becoming a manager that gets results, who is loved by staff, and who has time to lead instead of constantly fire-fighting or writing reports:
Register now
Go through the course (just over 5 hours)
Make a real difference in your organization!
Don't miss out on the opportunity to make your life as a manager better!
Here's a quick personal message from Mishkin:
"I know you're suffering. Stress. Imposter syndrome. Frustration and anger. Fatigue. Every manager goes through this, and some never get out of it. I've interviewed hundreds of managers over the years that I have been working as a consultant, and so many are near burnout. Many even get to the point of needing a leave of absence for mental health reasons! Don't get to that point."
"Most management courses don't deal with the critical challenges faced by modern managers: unrelenting executive demands, volatility, uncertainty, complexity, ambiguity, and organizational culture at odds with this constant chaos and crisis. No amount of financial analysis, policy-making, consensus-building, governance processes, restructurings or SMART goal-setting will give you relief."
"I know with absolute certainty how to help you. I want you to be the most amazing manager your staff have ever had, delivering massive results to your organization, and thriving with passionate pride in your own growth and contribution."