
Explore the official WhatsApp business API for CRM/ERP like SAP, compare direct Meta cloud API and BSPs, and understand pricing, 24-hour conversation windows, and onboarding.
Learn to set up WhatsApp cloud API for outbound messaging by creating a Facebook business manager, configuring a WhatsApp business profile, and preparing for API testing with a test number.
Test sending template messages via the WhatsApp cloud API by generating a temporary access token, configuring a phone number ID, and validating delivery through Postman and curl workflows.
Learn to send a free text message via the WhatsApp cloud API using Postman, including endpoint, payload, and the need for a prior customer conversation.
Demonstrates sending a WhatsApp text message with a preview URL via the cloud API in Postman, including configuring the body and headers for the preview URL.
Demonstrate sending an image and a PDF document via the WhatsApp cloud API by URL, obtain a message id, and use public links with bearer token authentication.
Learn how to generate a permanent access token for the WhatsApp cloud API by creating a system user, assigning assets, selecting permissions, and choosing a 60-day or never-expire option.
Learn to set a two-step verification pin and upload the SSL certificate in STRUST to enable WhatsApp cloud API integration with SAP ERP.
Learn to store dynamic WhatsApp API credentials in SAP using a variant variables table, build a global class to fetch version, phone ID, and token, and test API calls.
This lecture guides building a SAP method to send a template message via the WhatsApp API, parameterized by template ID and phone number, constructing the JSON payload and endpoint URL.
Construct and test a WhatsApp outbound template payload, build the request URL, and post via an HTTP client with a bearer token and application/json header, then handle the response.
Test sending a WhatsApp template message with the SAP outbound messaging using the WhatsApp cloud API; verify JSON payload, message ID, and status accepted.
Learn to send outbound WhatsApp template messages from SAP ABAP, deserialize the API JSON response, capture the message ID on status code 200, and handle errors for 400 responses.
Master sending text messages without URL previews using the WhatsApp cloud API, covering recipient type, camel case, and the difference between template and text messages.
Send a WhatsApp text message with a URL preview, including links like a payment gateway or CRM login, and use star marks for bold emphasis.
Learn how to send an image via a publicly accessible URL using the WhatsApp API integration with SAP, including crafting the JSON payload, recipient details, and the image link.
Implement a send document message url method in the SAP WhatsApp api by adding a caption field, using document type, and sending a publicly accessible pdf link via json.
Execute ABAP class WhatsApp cloud API by Meta to send WhatsApp messages, configure credentials, upload and reuse source code, and test template and text messages achieving 200 status.
Create an ABAP program to send WhatsApp messages via the meta API using a Z WhatsApp API class for template or text messages, with mobile, template, and test inputs.
Learn webhook theory for WhatsApp API with SAP, including delivery status and inbound messages. Configure https callbacks with verify tokens and middleware like CPI or Node.js to integrate with Meta.
Create a webhook with pipedream to connect WhatsApp cloud API to an SAP system. Verify tokens, deploy Node.js code, and configure the webhook in Facebook developers console for outbound messaging.
Create an outbound WhatsApp log in SAP to capture message id and status using a generated GID and a dedicated log table, preparing inbound logging for the next lecture.
Capture delivery status and incoming messages from the WhatsApp cloud API via SAP webhook, deserialize JSON, and define a robust type structure to track message IDs and statuses.
Learn to read and deserialize incoming WhatsApp messages in SAP, extract message id, from, type, and text body, and update the inbound log in the else branch.
Test outbound WhatsApp messages via the webhook, validate delivery status (accepted, sent, delivered, read) and incoming messages, using template messages, breakpoints, and SAP integration.
Learn to test inbound text messages for WhatsApp API integration with SAP by configuring webhooks, triggering breakpoints, and parsing inbound JSON payloads for text and media.
Create a custom WhatsApp template with variables for outbound payment notifications, defining variable slots (name, amount, date, reference) and testing the template with a sample message.
Test a WhatsApp custom template with variables using postman, configure the body parameters in a components payload, and send an outbound message through SAP integration.
Learn how to implement a variable template in SAP ABAP to send WhatsApp messages using the template with components, from defining parameters to testing in SAP and Postman.
Develop an SAP function module to send payment information to customers via WhatsApp, pulling customer name, amount, posting date, document date, and tax reference from payment documents.
Build an SAP function module to send a payment WhatsApp message by assembling a template from ADR and ADR two, and invoking the send template message method.
Build a program that fetches customer records by a date and sends WhatsApp messages to each customer, using a reusable function module and a selection screen for criteria.
Learn how to automate post actions on finance document posting by enhancing SAP with f180 a001 exits to trigger WhatsApp messages for Z customer incoming payments via a function module.
Learn how to implement a sap fi enhancement that triggers a WhatsApp message when a finance document posts. Use a function module to start a background task and manage timing.
This lecture demonstrates using Pabbly Connect to create a WhatsApp webhook for SAP integration, configuring a workflow with trigger and action to pass incoming data to the SAP API.
Course Description:
Are you an SAP consultant or developer looking to integrate WhatsApp with SAP for sending real-time alerts, updates, or notifications?
This hands-on course will teach you how to connect SAP systems with the WhatsApp Business API (Cloud and BSP-based) to automate outbound messaging — all without middleware!
Whether you're a technical SAP ABAP consultant or a functional consultant exploring integration use cases, this course will give you the practical skills to start sending WhatsApp messages directly from your SAP system using Meta's official Cloud API and prepare you to scale with other third-party BSP providers like Twilio, AiSensy, 360dialog, and more
What You’ll Learn:
Understand the difference between Meta's Cloud API and Business Solution Providers (BSPs) like Twilio, AiSensy, and 360dialog
Set up your WhatsApp Business Account on Meta (WABA)
Verify your Facebook Business Manager and configure access to Cloud API
Perform API testing using Postman for outbound message templates
Create a global SAP ABAP class to consume WhatsApp APIs
Build a demo program in SAP to send outbound template-based messages
Learn how to send messages to customers, vendors, employees, or other business partners using SAP data
Hands-On Activities Include:
Real-time API testing using WhatsApp Cloud API in Postman
Building a reusable ABAP class to send messages from SAP
Creating and sending WhatsApp message templates
Demo use case: sending messages from SAP to a mobile number
Tools & Technologies Covered:
WhatsApp Business Account (Meta)
Facebook Business Manager
WhatsApp Cloud API
Postman
SAP ABAP (SE24, SE38)
HTTP & JSON handling in ABAP