What People Really Hear When You Talk To Them
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What People Really Hear When You Talk To Them

Success in communication starts with understanding the message YOU are sending.
0.0 (0 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
0 students enrolled
Created by Sylvie Poitras
Last updated 6/2020
English
English
Current price: $13.99 Original price: $19.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 42 mins on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Assignments
  • Certificate of Completion
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What you'll learn
  • Do you sometimes feel misunderstood? This course will help you take a closer look at what people actually hear.
  • More specifically, this course will help you identify why some of the difficult interactions you face happen.
Requirements
  • No
Description

This course will take you on a personal journey that will help you identify why some of the difficult interactions you face take place.

This course is not about finding out what it means if you cross left arm over right or right arm over left. It is also not about communications philosophies nor will you find complex self-assessment tests.

The focus is on the impact the words and nonverbal cues have on what people hear when YOU talk to them. The assignments let you to take a closer look at your day-to-day interactions are received by others.

Who this course is for:
  • People that feel they are often misunderstood.
  • You find yourself saying "That's not what I said."
Course content
Expand all 14 lectures 41:56
+ Introduction
3 lectures 11:01

We often have so much tension and pressures all around us that we don't even notice that we let it get to us until suddenly, someone says, "Are you all right?" and you have no clue why they said that.

"Make sure you are understood. Don't blame the other person for not understanding. Instead, look for ways to clarify or rephrase what you are trying to say it can be understood." Joel Garfinkle

Preview 03:15
CONGRATULATIONS! Success in communication starts with understanding the message YOU are sending. Watching the videos is one thing but taking the time to do the exercises will allow you to take a closer look at how YOU communicate. Each section will focus on a different type of interaction.
How Do People React?
1 question
+ Greetings
3 lectures 10:35
Hi, Welcome How Can I Help You?
04:54
The Power of a Cheerful Greeting
03:01
Time to take a closer look at how your greetings are received by people
How Do YOU Greet People?
1 question
Hi, How Are You?
02:40
+ What Message Is Being Sent?
3 lectures 07:49
Misunderstood
03:51
This is Part 1 of 3. How do you feel when...
How Do You Feel When...
1 question
This is Part 2 of 3. What do you do when...
What Do You Do When...
1 question
Time To Compare
02:44
Part 3 of 3 - Compare assignment # 3 and # 4
Time To Compare
1 question
Results
01:14
+ Daily Interactions
3 lectures 07:38
Types of Interactions
02:31
Part 1 of 3 - Daily Interactions
Types of Interactions
1 question
Difficult Interactions
03:37
Part 2 of 3 - Difficult interaction
Difficult Interactions
1 question
Your Message
01:30
+ In The Moment
2 lectures 04:53
Being In The Moment
03:22
Identifying types of distractions
Distractions
1 question
Awareness
01:31