Want to Show Confidence? Then Learn to Speak With Confidence
4.0 (9 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1,102 students enrolled

Want to Show Confidence? Then Learn to Speak With Confidence

There is an art in communicating. When we do it well we show confidence and poise
4.0 (9 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
1,102 students enrolled
Created by Brent Dalley
Last updated 1/2018
English [Auto]
Current price: $51.99 Original price: $74.99 Discount: 31% off
5 hours left at this price!
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This course includes
  • 5.5 hours on-demand video
  • 21 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Speak with greater clarity, confidence and conviction. Write correspondence whether a letter or email that will set the tone that you desire with the recipient. Know how to communicate with various personality types for greater understanding. Construct the agenda and then conduct great meetings that people actually look forward to attending. When attending meetings show, by your new found confidence, that you can contribute.
  • The course material is comprised of principles found in the American English language. An understanding of English and in particular North American English is necessary.

What You Say and How You Say It Makes All The Difference Whether In the Way You Speak and Write, or Sit, Stand and Smile.  You can do it with much more confidence and poise when you are sure you are doing it right.   Communication is the process of exchanging information and ideas and there are many ways to communicate.  There are also many ways to miscommunicate. To be an effective and valuable leader it is important that you become skilled in all the different methods of communication that are appropriate. In this course, you will learn how to be a better communicator at work and in your private life. I will take you through the different types of communication, help you asses your communication skill level and teach you techniques to become a better communicator.    Think how often you communicate with people during your day. You can spend almost Your entire day communicating.  So, why is it very often you find others didn’t get the message, didn’t understand what you were trying to accomplish or misunderstood altogether what the plan was.     In this course, you will learn how to use the 7c’s in all your communication whether written, spoken or even body language.   You will learn good verbal communication skills and I teach you simple tricks to make it easier. Good verbal skills are more than just the words we use; you will learn about tone and intonation.  I even address the dreaded sentence upending that is plaguing the business world, why it doesn’t work for you and how to defeat the habit.  Believe me, if you are an upender you can’t imagine how you are being judged by your peers, your subordinates and your superiors and it ain’t good.  I can use the slang word ain’t here because it is being used to prove a point.   You will learn good written communication skills as well.  Skills such as how to write a professional looking and sounding business letter, the do’s and don’ts of writing business emails.  You will learn proper techniques for preparing a written business meeting agenda and how to produce an office memo correctly.  I provide downloadable material for you to use as a guide.   You will learn how to read body-language and more importantly how to interpret what you are seeing and you will learn how to improve your own body language so that the signals you send agree with the words you are using.   You will learn how to delegate properly so that results can be obtained when and how you want them.  I go over the good, the bad, and that not so pretty when it comes to delegation and help you understand how to differentiate between them.   If you are in the workplace you are now or will be responsible for conducting meetings.  Both team meetings and one-on-one meetings.  Most people dread attending meetings and if asked why, their responses will usually fall into one of two categories and often fall into both: the meeting always starts late and runs long, and the second reason, nothing ever gets accomplished.   I will teach you how to organize a meeting and then conduct it so those three elements, starts late, runs long, and nothing gets accomplished, will never come up when talking about the meetings you hold.   If you are not conducting then you need to know how to attend a meeting and I will teach you that, too.   Now, no self-respecting course on communication would be complete without a discussion on grammar.  This course just covers those areas that keep cropping up as I communicate with others.  The information is basic but the fact that I keep running into it suggests to me we need to talk about it.   Finally, now that we have covered the areas of communication I think are the most essential we move into the section I call “Beyond the Basics”.  This is where I will, if you are not already familiar with it, introduce you to the DISC system of identifying how various personality types interpret what you are saying to them.  It’s a complex subject but I break it down into the basics and help you see how you can take all of what you learned in this course and tailor it to fit the needs of the individual personality types so that true communication will take place.   So, if you are ready, let’s get you registered and then jump right into this essential subject of communication. You will be amazed at how differently you will be treated by those around you as your communication skills improve.  And That Is A Great Confidence Boost!

Who this course is for:
  • The course is intended for anyone who communicates with others. That would be all of us! The course covers spoken English, written English, and body language and how important a knowledge of all three is to communicating effectively at work and in life. You will then learn how to effectively communicate for understanding with various personality types. The course is a great platform for improvement or to just brush up on principles you may have forgotten over time. Thereby giving you a great self-confidence boost.
Course content
Expand all 46 lectures 05:36:26
+ Verbal Communication
9 lectures 01:13:15
Practice Makes Perfect
Establishing Intonation and Tone
Upending and Up-talking
Breaking the Upending and Up-talking Habit
Using Your Voice To Influence
Developing Good Listening Skills
Listening Skills are Essential Leadership Skills
Primer on Using the Telephone in Business
+ Written Communication or Be Careful You Are Writing
5 lectures 55:20
The Tone
Emails - What and Why
The Mechanics of a Business Email
The Mechanics of a Business Letter
The Meeting Agenda
+ The Unspoken Language or Body Language
8 lectures 39:02
Understanding Non-Verbal Communication
Facial Expression
Defensive Bored and Just Tuned Out
Misleading Misinforming and Lying
Interviews Negotiations and Reflections
One Size Does Not Fit All
Working With Groups and Disengagement
Interpreting Body Language
+ The What For and How To of Meetings
9 lectures 57:24
Introduction to Team Meetings
Why Hold the Meeting?
Solving the Problem
There is a Science to Attending a Meeting
One on One Meetings Make Them Work
Great One on One Meetings
One on One Meeting Prep
It All Comes Down to Feedback
Great Leadership Requires Great Communication Skills
+ A Primer on Grammar
2 lectures 15:09
Grammar Primer
Phrases to Avoid
+ DO AS I SAY! Is that the right way to delegate?
3 lectures 23:19
Successful Delegation is an Art
When it Comes to Delegation How and Where Do I Begin?
Let's Delegate to Get the Job Done and Done Right
+ Beyond the Basics. Learning How to Communicate With Different Personalities
3 lectures 24:57
Where Do We Go From Here?
The Four DISC Personality Types
So Different People have Different Personalities, So What