
We'll introduce the course in this lecture, talk about how we find excellence, and share a course outline.
We'll start with a case study out of the Netherlands.
We'll talk about how we find innovation, and then we'll go back to our greenhouse AI case study.
Let's talk about the importance of having our teams interview customers, and some problems we might run into as product leaders.
We'll do a practice activity around interviewing gig workers (like Uber drivers)
Let's do a practice activity around gaining customer insight for floor scrubbers
Let's talk about how - as product leaders - we can guide our teams to do customer interviews
To find innovation, we need to test and refine our new product concept ideas.
If you are using a stage-gates process for new product development, let's talk about how to infuse the best practices of a discovery and delivery method.
Let's talk about product analytics - we'll start with software products in this lecture.
We'll continue our discussion on product analytics, this time with hardware.
We'll talk about six rules of the road for structuring product teams. Sorry, this is a big topic, and this lecture is a little longer than the others.
Let's practice structuring product teams with an example of a transportation technology startup
We'll look at tight prioritization vs. loose prioritization across all our product efforts
Let's look at roadmaps as a prioritization tool
We'll discuss 8 steps to create roadmaps with our teams
We'll talk about using objectives and key results (OKRs) as a prioritization tool
In this lecture, we'll look at our third prioritization tool - development buckets
We'll talk about best practices for working with engineering teams and engineering leaders
We'll talk about working with product designers in a side-by-side, data-driven fashion
We'll introduce a salmon aquaculture case study in this lecture
We'll talk about the "rules of the road" for successfully working with sales teams
Let's talk about sales enablement tools
We'll talk about training, deal support, and view-from-the-field
We'll look at 5 steps to guide a team to better support sales
Let's look at our sales support case study, using a salmon aquaculture technology company
In this lecture, we will look at effectively launching new products to the market
Let's do a practice activity around launching new products
We'll talk about how to find growth through the different phases of a product lifecycle
We'll look at product-led growth companies, and what we can learn from them
We'll consider growth strategies during the late growth and mature/declining market phases
We'll look at six steps to guide our team toward finding growth for our products
We'll introduce this section on product strategy, and also introduce the Envoy case study
We'll talk about finding impact with product strategy, and how our product strategy nests within a corporate strategy
We'll describe a product vision and objectives, with examples
We'll start with customers and markets
In this step, we'll look at competition
We'll discuss business models, recommendations, gaps, sequencing, and gauging impact
We need to operationalize our strategy, and track KPIs to ensure success over time.
We'll look at good strategy/bad strategy, and how to organize a team to create a product strategy
We'll talk about how to guide product teams over time, balancing team-level empowerment vs. top-level strategy
Let's do a practice activity around where product teams get into trouble
We'll look at 5 recommendations for working well with executives
We'll go back to our Envoy case study in this lecture
We'll introduce this section and talk about teamwork
To build our teams, it helps to start with a one-year-out organization plan
We'll talk about the steps to recruit job candidates for our team
We'll discuss interviewing and hiring product managers
Let's do a practice activity for interviewing and hiring product managers
To help make our newly hired product managers successful, we need to onboard them well
We'll talk about upfront training, sharing what "excellent" looks like, and 1:1 and team coaching
We'll do a practice activity around salary increases
We'll go to space for this practice activity
We'll talk about creating the conditions for great teamwork
The first 90 days on the job are critical to find success as a VP/Director/Head of Product. We'll talk about how to approach these tough, crazy, rewarding first days.
We wrap up the course in this lecture. I hope you find excellence in this role!
This job as a VP of Product, Head of Product, or Director of Product Management has incredible upside opportunities - but it’s not simple to find success in this role.
We need to guide product teams over time…
balancing top-level strategy with team-level empowerment
finding innovation, customer delight, competitive advantage, and market success
…all while gaining and keeping the confidence of the executives around us.
This course has been designed to help you find this success. To do this, we’ll dive into four areas:
Leading our teams to create innovative new products, working side-by-side with our engineering and technical teams, and our product designers
Finding market success for our products - supporting our sales, marketing, and customer support teams
Driving growth, competitive advantage, and profitability through product strategy
Growing, managing, and motivating an excellent product team
We will include lots of company examples in this course - spanning software, hardware, and services, plus practice activities and case studies. All tools, templates, and course materials are available for download.
If you are in this job today - or are a senior product manager looking to move into this role - my goal is to get you the knowledge, approaches, and tools you need to find excellence.
It's a crazy, tough, rewarding job, and we all need help.
I hope you'll join us!
One final note: This course includes the use of artificial intelligence in the form of an AI-driven role play.