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VitalPBX Complete Training Course - Asterisk PBX Solution

Name: VitalPBX Complete Training Course - Asterisk PBX Solution
Rating: 4.6 (210 reviews)

Your next Unified Communications PBX Solution.

Highest Rated

Created byJoseph Montes

Last updated 4/2025

English

What you'll learn

Learn all the ins and outs of VitalPBX.
Become an expert at managing a VitalPBX System.
Configure a complete VitalPBX System.
Manage a VitalPBX System with ease.

Course content

29 sections • 190 lectures • 45h 57m total length

Introduction0:41
Introduction
Let's take a look into what this course will cover and how you can make the most out of it.

Installation - Introduction0:44
Throughout this section, we will be discussing the installation process of VitalPBX in multiple environments.
Minimum Requirements1:33
Installing VitalPBX
Learn about what you need to get started with installing VitalPBX.
Installing VitalPBX - Virtual Machines6:50
Installing VitalPBX
Learn how to install VitalPBX on any virtualizer based on KVM (VirtualBox, VMWare, Hyper V, etc).
Installing VitalPBX - Dedicated Hardware2:34
Installing VitalPBX - Dedicated Hardware
Learn how to install VitalPBX on dedicated hardware for your data center.
VitalPBX 4.5 Notice0:13
Installing VitalPBX - Debian and VPS2:20
Installing VitalPBX - VPS and Debian
Learn how to install VitalPBX on a VPS and Debian-based environment from scratch using our VPS Installation Script.
VPS Installation Script Commands0:18
Installing VitalPBX
Follow these steps to install VitalPBX using our VPS Installation Script.
Installing VitalPBX - ARM1:48
Installing VitalPBX - ARM
Learn how you can install VitalPBX in an ARM-based system.
VitalPBX Installation - Troubleshooting1:54
VitalPBX Installation Troubleshooting
Learn about some troubleshooting actions you can take to address your installation.
Post-Installation Options2:20
Post-Installation Options
Learn about some configuration options you can take after your installation.
Post-Installation Options Commands0:48
These are the commands you can copy/paste on your VitalPBX installation.
Installing VitalPBX - Conclusion0:20
Installing VitalPBX - Conclusion
Let's wrap up the installation process for VitalPBX.

Initial Configurations - Introduction0:22
Initial Configurations - Introduction
Let's take a look at what we will cover in this section.
System Registration and Interface Overview3:19
Initial Configurations
Let's have our first look into VitalPBX and how to navigate the interface.
Whitelist IP Addresses1:20
Initial Configurations
Setup Intrusion Detection, and whitelist important IP Addresses. So, you don't get locked out of your system.
Users and User Profiles3:44
Initial Configurations
Here, you will learn how to configure users and restrict which areas and features they have access to within VitalPBX.
User Menu3:03
Initial Configurations
Let's learn how to navigate the user menu and the different options it provides.
Time Zones and Email2:25
Initial Configurations
Learn how to set up your Time Zones and Email settings.
Notifications and Monitoring1:00
Initial Configurations
Configure basic Notifications for various aspects of your VitalPBX Installation.
Email Templates3:52
Initial Configurations
Learn where you can modify the different Email Templates for notifications from your VitalPBX installation.
DHCP Configurations1:10
Initial Configurations
Learn how you can turn your VitalPBX installation into a DHCP server for your network.
Installing Add-Ons0:57
Initial Configurations
Learn how to install the different add-ons that VitalPBX has to offer. Expand the features your VitalPBX installation provides.
Licensing Plans2:06
Initial Configurations
Learn how licensing works in VitalPBX, so you can unlock the full potential of the VitalPBX Add-Ons.
Initial Configurations - Conclusion0:24
Initial Configurations
Let's wrap up this section.

Extensions - Introduction0:35
Extensions
Let's take a look at what this section will include.
General Configurations6:05
Extensions
Learn about the general configurations to set up your first extension.
Voicemail2:26
Extensions
Learn how to set up Voicemail for your extensions.
Extension Call Recording1:22
Extensions
Learn how to enable call recordings for your extensions.
Recordings Storage0:21
Extensions
Learn where your Call Recordings are stored at.
Advanced3:14
Extensions
Learn about advanced settings you can configure on your extensions.
Follow Me2:48
Extensions
Learn how to configure the Follow Me feature for your extensions.
Incoming Routes1:12
Extensions
Learn how to configure incoming routes directly from the Extension Configurations.
Boss/Secretary1:31
Extensions
Learn how to enable and use the Boss/Secretary feature for VitalPBX.
Extension Contact Info0:44
Extension
Learn about the Contact Info tab for extensions.
Configure a Hot Desking Device1:22
Extensions
Learn how you can have a device where you can change the extension number dynamically.
Using Hot Desking2:52
Extensions
Learn how to use the Hot Desking device we just created.
Import Extensions2:47
Extensions
Learn how you can import multiple extensions at once.
Export Extensions1:10
Extensions
Learn how you can export multiple extensions at once.
Bulk Extensions1:56
Extensions
Learn how to create multiple extensions at once directly from the VitalPBX interface.
Bulk Modifications1:58
Extensions
Learn how to make changes to multiple extensions at once.
Extension Status3:14
Extensions
Learn how you can monitor the call diversions and set them up using the Extension Status module.
Phonebooks4:10
Extensions
Learn how you can create multiple centralized Phonebooks from your VitalPBX installation.
VitalPBX Connect9:59
Extensions
Learn everything about VitalPBX Connect, our softphone application for iOS and Android.
Phone Provisioning10:07
Extensions
Learn how to provision multiple devices directly from the VitalPBX interface.
Dial Profiles1:54
Extensions
Learn how you can use Dial Profiles to customize extension privileges.
Extensions - Conclusion0:24
Extensions
Here, we wrap up the Extensions section.

Connectivity - Introduction0:19
Connectivity
Let's hear what this section will cover.
NAT Settings and Firewall Overview3:09
Connectivity
Learn how to set up your NAT settings and an overview of the Firewall on your VitalPBX installation.
Trunks7:56
Connectivity
Learn about the different types of Trunks VitalPBX supports.
Inbound Routes5:42
Connectivity
Learn how to configure routes for incoming calls to your VitalPBX installation.
Outbound Routes7:00
Connectivity
Learn how you can process outgoing calls from your VitalPBX installation.
PIN Lists1:05
Connectivity
Learn how you can limit who can use certain outbound routes by using PIN lists.
Emergency Numbers1:50
Connectivity
Learn how you can declare emergency numbers, that can be reached anytime, independently of any limitations an extension or device might have.
Dispatch-able Locations1:38
Connectivity
Learn how to set up special information to denote where a specific extension or device is from.
Connectivity - Conclusion0:21
Connectivity
Let's wrap up this section.

Online Certification Course - Day 1 Live Session3:07:35
Online Certification Course
This is the Day 1 Recording for the Live Session held on November 2024.
Online Certification Course - Day 2 Live Session3:47:01
Online Certification Course
This is the Day 2 Recording for the Live Session held on November 2024.
Online Certification Course - Day 3 Live Session3:24:51
Live Session Recordings
Here is the live session recording for Day 3 of the Online Certification Course.
Online Certification Course - Day 4 Live Session3:10:55
Live Session Recordings
Here is the recording for the fourth day of the live activity sessions.
Online Certification Course - Day 5 Live Session3:23:50
Live Session Recordings
Here is the recording for the fifth day of the live activity sessions.

Class of Service - Introduction0:42
Class of Service
Let's learn what this section will cover.
Feature Categories0:57
Class of Service
Learn how you can choose which feature codes a user has access to with Feature Categories.
Dial Restriction Rules2:32
Route Selections1:08
Class of Service
Learn how you can specify which outbound routes users use depending on their class of service using Route Selections.
Least Cost Routing (LCR)2:34
Class of Service
Learn how you can take advantage of the schedule feature on Route Selections to choose your least-cost route depending on the time.
Class of Service2:04
Class of Service
Learn how Classes of Service are configured.
Authorization Codes2:01
Class of Service
Learn how you can change your Class of Service by using an Authorization Code at the moment of placing a call.
Customer Codes1:40
Class of Service
Add additional data to the CDR Reports by using a Customer Code.
Class of Service - Conclusion0:22
Class of Service
Let's wrap up the Class of Service section.

Call Center - Introduction0:20
Call Center
Here we will learn about the Call Center features VitalPBX has to offer.
Call Center as a Concept4:59
Call Center
Learn what means to have a Call Center and gather the basic concepts of having a Call Center.
Ring Groups3:50
Call Center
Learn how to form Ring Groups and have Multiple Extensions answer incoming calls.
Queues15:56
Call Center
Learn how to create the heart of the Call Center with Queues and its various features.
Queue VIPs1:02
Call Center
Learn how you can create a VIP experience for special calling customers.
Agent Codes1:58
Call Center
Let's see some codes that you will use in a daily basis for Call Center operations.
Agent Codes1:00
Call Center
Here is a list of codes that every agent must handle with the different features VitalPBX has to offer.
Queue Priorities1:12
Call Center
Learn how you can dynamically add priority to different queues based on incoming calls.
Commands for Queues and Agents1:44
Call Center
Here, we will see some commands that will help you troubleshoot the configuration of your Queues and Agents.
Useful Commands for Queues and Agents0:44
Call Center
Learn various commands that will be useful when monitoring and managing queues and agents.
Queues Callback5:37
Call Center
Learn about the use of our Add-On, "Queues Callback." To give your calling customers a better queue experience.
Call Center - Conclusion0:21
Call Center
Let's wrap up the Call Center section of the course.

Requirements

No prior telephony experience needed. Minor Linux and Asterisk experience is beneficial, but not necessary.

Description

This is the official VitalPBX Online Training Course. Learn all of the ins and out of VitalPBX so you can truly become a PBX expert. Show your customers a true Unified Communications PBX solution based on Asterisk with a broad set of tools for your needs.

What We Will See...

This course will go over every single module that VitalPBX has to offer as well as our Add-On applications and much more. Learn where every single setting is located, learn how to tackle problems and troubleshoot, and become more effective with your configurations.

How We Will Learn...

Throughout the course we will have various labs so you can get hands on with VitalPBX and gain real-world experience. There is no better way to learn than by doing. Luckily, you can easily deploy your VitalPBX installations, and throughout the course we will go through labs that have been designed with real-life tasks in mind, so we will cover ground based on real-life experience.

Become an Expert...

Become a VitalPBX Expert and show your customers they can rely on you with their communications. When you finished the course, you will be able to cover a broad set of environments, such as Call Centers, Enterprise, Carriers, Cloud PBX systems, and much more.

Join us today, so you can become a communications hero.

Who this course is for:

People who want to learn to use VitalPBX expertly.
Companies that look to become certified with VitalPBX.

VitalPBX Complete Training Course - Asterisk PBX Solution

What you'll learn

Explore related topics

Course content

Introduction1 lecture • 1min

Installation12 lectures • 22min

Initial Configurations12 lectures • 24min

Live Sessions Recordings - January 13th, 20255 lectures • 16hr 40min

Extensions22 lectures • 1hr 2min

Connectivity9 lectures • 29min

Live Session Recordings - November 3rd, 20245 lectures • 16hr 54min

Practice and Quiz # 10

Class of Service9 lectures • 14min

Call Center12 lectures • 39min

Requirements

Description

Who this course is for: