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Violence Inoculation for Healthcare Professionals
Highest Rated
Rating: 4.7 out of 5(10 ratings)
38 students

Violence Inoculation for Healthcare Professionals

A Survival Guide
Highest Rated
Created byCole Morris
Last updated 11/2023
English

What you'll learn

  • At the end of this course, students will recognize potentially dangerous situations before they occur.
  • Students will understand the unique risk factors that contribute to anxiety and aggression in the healthcare work environment.
  • Students will be able to assess non-verbal indicators of potential violence and recognize pre-assault indicators
  • At the end of this course students will be able to deploy various tactical verbal skills and additional deescalation strategies

Course content

1 section • 8 lectures • 1h 10m total length

  • Course Introduction2:35

    Cole Morris, your instructor, welcomes you to the course. Further, he discusses today's prevalence of violence against healthcare professionals.

  • This Ain't Walmart...9:49

    This lecture develops the theme of a special environment-- The instructor provides several examples of how the environment can trigger anxiety-- and potential violence. 

  • Close Contact7:49

    This lecture stresses violence is NOT part of your job. Don't ignore it.

    • Documentation is critical in building your case

    • Advice for participating in "high-risk" interactions

    • Ensure a safe meeting environment/Removal of potential weapons

    • Importance of your security team

    • Types of security support

  • Staying Left of Bang6:42

    The lecture discusses the concept of remaining "Left of Bang." This military paradigm was developed by the U.S. Marine Corps during combat operations in Iraq. The principals can be adapted to almost any environment, including healthcare. Violence can be "intercepted" by:

    • Anxiety recognition and mitigation

    • Anticipation of anxiety producing situations

    • Coordinated verbal and non-verbal communication

    • Be interested, ask questions

    • Keep communication simple

    • Avoid environmental stimuli

  • Pre-Attack Indicators8:37

    Pre-attack indicators are physical markers you can observe that may indicate an imminent attack. Validated by scientific research, these indicators can be triggered by:

    1. Invasion of personal space

    2. Removal of clothing

    This lecture discusses several common pre-attack indicators, such as:

    • Clenching of fists and jaw

    • "Rubber Necking"

    • Grooming

  • General Rules of Engagement (ROE)21:58

    This final lecture delivers an eclectic collection of concepts to help in your violence inoculation journey. These include, but are not limited to:

    • Orders of Protection

    • Stalking

    • Reasonable Use of Force

    • Intuition

    • Respecting Personal Space

    • Disrobing Patients

    • Managing Expectations

  • Bonus Content: Healthcare Shootings8:16

    As we've learned. violence in healthcare is common. However, most injuries inflicted on staff are serious, but not lethal. Shootings are rare but "high fear" events. Victims tend to be "targeted" and involve a specific individual.

    This lecture provides common motives for hospital shootings-- and delivers insight to help maintain a safe clinical environment.

  • Becker's Healthcare Review- Why nurse bullying is (still) on the rise4:20

Requirements

  • There are no special requirements for enrolling in the course. Students must have speakers, video and internet connection.

Description

Completely re-imagined! This course has been re-written to better serve its target audiences.

Due to student feedback, content has been surgically edited to move content from 2.5 hours to 1.0 hour. This is to better facilitate the available time in a busy healthcare environment.

Healthcare workers experience extreme levels of violence. In fact, non-lethal assaults on nurses, technicians and physicians lead virtually every other career, including law enforcement and other widely presumed "dangerous" occupations.


Violence Inoculation for Healthcare Professionals provides awareness of the problem, its causes, and how healthcare staff can maintain a safe environment for themselves and their patients. The program includes:

  1. The prevalence and causes of today's healthcare violence

  2. The importance of documentation of violent incidents

  3. Modifying the U.S. Marine Corp "Left-of-Bang" tactical mindset to the healthcare environment

  4. Understanding the relationship between anxiety, stress and violence

  5. Pre-attack indicators


Why Take This Course?

Students/Applicants:

  • Students seldom receive orientation regarding violence in their newly-chosen profession. This unique overview inoculates those entering, or considering entering, the field. 

  • The program provides a dose of reality before committing to an expensive training program or considering a position in healthcare or social service. 

  • Violence Inoculation  minimizes the "gob smacked" factor that many new healthcare workers feel when they first step into their new role.

  •  This awareness minimizes new hire  trauma (and related turn-over) and potentially patient dissatisfaction rates.

  • It is only natural that veteran employees become de-sensitized and immune to the unique nature of their workplace. This one-hour program serves as a valuable reminder-- and contributes to staff safety, and patient satisfaction.

Healthcare/Organization Leadership:

The course provides a sense of structure to senior nursing staff, administrators, and healthcare executives who understand the violence situation, but are seeking a channel to communicate it to assigned staff.

As a healthcare leader, the course will reinforce your organization's competitiveness in the new world of HCAHPS and pay-for-performance.

Violence Inoculation: A Survival Manual for Healthcare Professionals:

  • Is an excellent road map for mentoring and leading junior staff in difficult times.

  • Has been re-written to maximize time without sacrificing efficacy.

  • Delivers a sense of confidence to both clinical and ancillary staff when facing aggressive, and potentially violent behavior.

  • Directly contributes to the Environment of Care. (and patient safety)

  • Responds to staff concerns regarding their personal safety and management's response to those issues.


Who this course is for:

  • This course is for anyone working in healthcare. It is especially relevant for those employed in direct patient care.
  • This includes nursing students, experienced nursing professionals, nurse leadership, allied health specialists, ancillary services, support personnel such a registrars, unit secretaries and healthcare security officers.
  • The course content is applicable for those working in both inpatient and outpatient environments.

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