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Value Stream Mapping: Swim Lane Diagrams for Lean Office
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33 students
Value Stream Mapping: Swim Lane Diagrams for Lean Office
A practical method to analyze and improve indirect and office processes across industries
Created byNicola Caon
Last updated 8/2026
English
English [Auto],
What you'll learn
- You will learn how to move from a traditional approach of Manufacturing Value Stream Map to a Swim Lane Vale Stream Map suitable for indirect processes.
- A practical approach to map and improve your indirect processes in Manufacturing (and Non-Manufacturing/Offices) related areas.
- You will practically learn how to develop a Swim Lane diagram for Value Stream Mapping your indirect processes.
- Through VSM analysis you will be able to set your main KPIs to monitor the process improvement during the change management process.
- Understand how to map the As-Is process (Actual State) highlighting process weaknesses and practical rules to design the To-Be process (Future State).
- Examples of Swim Lane Value Stream Map that you can download for you self-study which you can use as a reference template for your first Swim Lane VSMs.
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Course content
9 sections • 9 lectures • 1h 25m total length
Requirements
- It's not necessary to have particular competencies in business improvement process, you are going to know all you need to map and improve your indirect processes. Just an introductory knowledge on main Lean Manuifacturing principles is suggested.
Description
Unlock a practical and results-driven approach to analyzing and improving Indirect and Office processes with Value Stream Mapping using Swim Lane Diagrams.
This course is specifically designed for professionals working in both Manufacturing environments and Non-Manufacturing sectors, who want to bring structure, clarity, and measurable improvements to complex processes that are often difficult to visualize and optimize.
Throughout the course, you will learn how to build a clear and effective As-Is process map, starting from a structured and easy-to-follow methodology. By applying a validated and proven standard, you will be able to identify inefficiencies, bottlenecks, and hidden waste within your current processes.
From there, you will be guided step by step in designing the To-Be (future state), enabling tangible improvements across key performance indicators such as lead time, cycle time, and overall process efficiency. A strong focus is placed on KPIs, ensuring you have the right tools to successfully support process transformation and change management initiatives.
What makes this course different?
This is not just theory.
The course is built around a hands-on, practical approach, allowing you to immediately apply what you learn to real-life scenarios. By the end of the course, you will have a powerful, ready-to-use method to analyze and improve indirect processes, supported by a structured framework that delivers real business value.
Who this course is for:
- This course is designed for anyone who wants to map and improve all the indirect processes in environments such as Manufacting Plants or Business Processes in Non-Manufacturing areas.
- Students, Lean Manufacturing Engineers or Business Improvement Specialists (Junior or Senior) who wants to have a clear, effective and practical guidline to use Swim Lane Value Stream Mapping method for indirect/office processes.