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UX Writing In Practice: Documentation & Processes
Rating: 4.6 out of 5(360 ratings)
2,493 students

UX Writing In Practice: Documentation & Processes

How To Integrate UX Writing In Your Workflow
Created byDr. Katharina Grimm
Last updated 12/2025
English

What you'll learn

  • Learn what documentation in UX Writing is and why we need it
  • Know the requirements of good UX Writing documentation
  • Know how to prepare UX Writing documentation
  • Know 3 different methods of UX Writing documentation
  • Get to know 3 different tools for UX Writing documentation
  • Learn what agile projects are
  • Learn what the agile design process looks like
  • Know about the tasks of the UX Writer within the agile design process
  • Know how to manage daily tasks as a UX Writer within a team

Course content

2 sections • 24 lectures • 2h 8m total length

  • Welcome & Intro to Course I2:19

    Let's say hi to each other and find out what this course is all about so you know exactly what to expect. Are you ready? Then let's start.

  • Why UX Writing Documentation is Important6:15

    Here's this course's dose of motivation to actually put in the work and figure out how to integrate UX Writing into your processes.

  • The Requirements of UX Writing Documentation4:06

    Integrating UX Writing into your workflows is not trivial. Here's what we need to keep in mind

  • What to Document5:56

    What should we include in our UX Writing documentation? This lesson has all the answers.

  • How to Prepare UX Writing Documentation6:30

    Before we actually start documenting our UX copy, there are some preparations that we need to take in order for our documentation to really work in practice.

  • In-Design Documentation5:02

    Let's take a look at how to document UX copy. The first method is In-Design Documentation, which describes the documentation of text within screen designs, e.g. in Figma.

  • Tool-Based Documentation: Ditto5:54

    The second documentation method we will check out in this course is Tool-Based Documentation, which is describes the documentation of text with the help of tools and plugins. The first tool we will take a look at is Ditto.

  • Tool-Based Documentation: Frontitude4:32

    After we have checked out Ditto as a tool for Tool-Based Documentation, we will now discover Frontitude, which is another tool for UX Writing documentation.

  • Tool-Based Documentation: Strings7:35

    The third tool we will take a look at to further explore Tool-Based Documentation in UX Writing is Strings.

  • Custom-Made Documentation: Spreadsheet11:33

    Next to In-Design Documentation and Tool-Based Documentation there's a third option you can consider for your UX Writing documentation: Custom-Made Documentation with a spreadsheet. This lesson will show you what this method is all about.

  • Further Tips & Tricks3:45

    Let's discuss some further tips and tricks that will help you manage your UX Writing documentation successfully.

  • Summary2:02

    Let's revisit the lessons of this first part of the class and summarize our learnings. You can always come back to this summary to refresh your knowledge within just a few minutes.

  • Outro of Course I1:32

    You did it! Congratulations on completing the first part of this two-course series. Let's see what lies behind and what lies ahead.


Requirements

  • It will help you to have a basic understanding of what UX Writing is. If you are unsure, check out my course "Introduction To UX Writing: How To Write Great Microcopy"

Description

Disclaimer: Please note that this course does not contain AI-generated content. All lessons and materials are independently developed by the instructor, drawing on more than eight years of hands-on experience in UX Writing and a science-based background in communication sciences. We’ll focus on what really matters in practice—and I hope you enjoy completing this course as much as I enjoyed creating it.


About this course

As the discipline of UX Writing becomes increasingly popular, more and more people plan to transition into the field – supported by the various resources that teach them how to write UX copy properly.


However, people who successfully transitioned into the field of UX Writing, are confronted with challenges that go way beyond how to write a great error message.


Many of these challenges have to do with questions like the following questions:

How do UX Writers work within a team?

How do they document and communicate UX copy?

Which tools do UX Writers use to document, manage, update, and hand over their UX copy?

Looking at the product development process, when comes UX Writing into play?

How do UX Writers coordinate with their team?


If you ask yourself these and other questions and have not yet found an answer to them, this course is the right choice for you!


Who should join

This course is the perfect choice for all UX Writers and for everybody who works with UX Writing, including designers, developers, product owners, and project managers.

It is also a great choice for translators, copywriters, marketing writers, and other stakeholders who contribute text to a digital product.

And: It is especially well-suited for people who have transitioned into UX Writing but have little or no experience with working on a product team. The same goes for product owners or project managers who plan to integrate UX Writing into their projects, but are unsure about how to do it.


What you will learn

In the first part of this class, you will learn

  • what UX Writing documentation means

  • what to include in your UX Writing documentation

  • how to choose the right method and tool for your UX Writing documentation

  • about three tools and a custom-made method you can use for UX Writing documentation

In the second part of this class, you will learn

  • what agile processes are

  • what the agile design process is

  • about the tasks of UX Writing within the agile design process

  • how task management within teams works for UX Writing


Sounds good? Then join this class and take your UX Writing documentation to the next level!


If you want to take all of my UX Writing courses, here is the order recommend:

1 Introduction To UX Writing

2 Transitioning To UX Writing

3 Accessible UX Writing

4 UX Writing: Finding Your Voice and Tone

5 UX Writing in Practice: Documentation & Processes

6 User Research And Testing For UX Writing

7 Inclusive UX Writing: Physical Abilities & Neurodivergence

8 Inclusive UX Writing: Gender, Race & Age

9 Culture-Based UX Writing

10 Localization in UX Writing

11 Fighting „Dark“ UX Writing: How To Write Kind UX Copy

12 Building Your UX Writing Portfolio

13 Freelancing in UX Writing


Please note that all courses stand for themselves and that you don't need to take any course as a prerequisite for taking another one. You don’t have to follow this order. This is only my very own suggestion, which is especially helpful when you need guidance on which course to pick next.

Who this course is for:

  • UX Writers
  • People who want to transition into UX Writing
  • Copywriters, journalists and other professionals who want to transition into UX Writing but have not yet worked on a product team
  • Product owners and project managers who want to integrate UX Writing into their team

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