
Define user experience as the perception during interaction with a product or service, showing how positive experiences boost retention and brand image while negative ones raise costs.
Explore UX laws such as the aesthetic usability effect, Doherty's threshold, and Hick's law, and learn to design for fast responses, simple choices, and the peak end rule.
This lecture explains usability and its link to user experience, introducing Jakob Nielsen's ten heuristics and the visibility of system status, emphasizing timely, relevant feedback and informed actions.
Empower users with control and freedom by providing clear cancel and back options, predictable back behavior on infinite scroll, and new url handling for full-screen popups with context-aware, remembered preferences.
Match the system to the real world by using familiar language and avoiding jargon, and apply stimulus response compatibility with natural mapping to support users' mental models and SEO.
Apply the fourth usability heuristic by enforcing consistency and standards to reduce cognitive load and learning curve. Ensure internal coherence, external conventions, and uniform button layouts across the product.
Balance learnability and efficiency by supporting both novices and experts, offering multiple methods and visible shortcuts to speed tasks in flexible, learnable interfaces.
Maximize usability by applying aesthetic and minimalist design, removing unnecessary elements to improve signal to noise ratio and ensure the essential information is communicated clearly.
Explore the last usability heuristic, help and documentation, and distinguish proactive and reactive support, from onboarding tutorials to comprehensive frequently asked questions, pull and push revelations, and searchable help sections.
Explore how mental models shape user expectations and design patterns, and learn to balance innovation with user comfort by aligning with mental models and usability testing.
Leverage loss aversion and the pain of paying to design pricing using 0.99 endings, currency cues, anchor and goldilocks effects to guide UX decisions.
Explore how the chameleon effect and goal gradient motivate user action in ux, using color theory, blue vs red implications, and the dual coding of image and text.
See how gamification fuses aesthetics and game mechanics to reward actions with points, level ups, and real-time feedback, leveraging social proof, loss aversion, adversity, and the Pygmalion effect.
Examine four historical ux mistakes—Walmart, Avon, Marks & Spencer, and Digg—and their costs, while applying usability heuristics and the principle of least effort to improve user experiences.
Hello! Are you interested in the UX world? Are you a developer looking for a way to optimize your work by understanding the user and their needs? Or are you even a designer and would like to learn more about user experience design? This course is what you are looking for.
In this short journey into the world of UX design, I will explain what UX is and which are the fundamental principles of User Experience design.
You will learn about usability, Jakob Nielsen's usability heuristics and mental models. I will also explain to you the importance of UX when designing a product or a digital service. Also, you will learn what are the mental models of users and their importance in the design a product or a digital service. I will teach you some of the most important psychological principles in the UX world and which are their most widespread applications. In addition, we will look at some of the historical UX mistakes and the cost to the companies that committed them.
In this course, we will be constantly supported by practical examples, so you will understand how you can apply each of these concepts in your designs. Therefore, this course, despite being a theoretical course, will be especially useful and practical: it will provide you with suggestions and tips that you can apply to your designs to improve your users' experience.
If you are looking for a quick course that is practical and useful, here it is: I'll be waiting for you in the first class!