UX Design Process from User Research to Usability Testing

Name: UX Design Process from User Research to Usability Testing
Rating: 4.3 (942 reviews)

UX Process for Beginners from User Interviews to Personas, User stories, Information architecture to Usability testing

Created byMuhammad Ahsan Pervaiz

Last updated 3/2021

English

What you'll learn

Define Product Scope & Feature Matrix
User + Stakeholder Interviews
Building Personas, Journey Maps, User Stories + User Scenarios
Affinity Diagram, User Flows and Site Maps
User Lifecycle Funnel - Birds eye view of UX Process
Usability Tests - First Impressions, Essential Task tests, Surveys
Ideation, Wireframing and Prototyping
Master UX Process in simplified way

Course content

7 sections • 42 lectures • 4h 47m total length

Introduction to UX Process Course1:55
Introductory video the whole course and what we will be covering in this whole UX Design course and the whole process behind it.

Aligning User's mind with the Business and Product3:59
A lot of designers miss the real deal of User Experience Design which is that we are aligning the mental model of our users to the product we are developing or designing
UX Process Steps - Which is related to Users and which to Business?3:46
Learn which User Experience process steps tell more about Users and which steps reveals more about business needs and business decisions as UX involves both of them
User Life Cycle Funnel to see broader prespective7:07
What is User Life Cycle Funnel and how do we use it to pin point problem area on a broader perspective during UX Design process?
UX Facts you must memorize3:30
Few UX facts that you must memorize in order to become a great User Experience Designer
Define Scope of your Project3:25
The first thing you must do is to define the scope of your product/project by writing the scope with the template I am providing in this course
Assignment → Scope of your Product
User Experience Process at Macro & Micro Level3:01
We always need to look at User Experience Process from two lenses
Mirco UX
Macro UX
Simple 4 Step UX Process4:12
User Experience consists of these 4 simple major steps and how you must use prototypes to reveal and gather more information and feedback from the user to make it better
UX Process Simplified Diagram9:18
User Experience Process Simplified with all the major steps taken and what are the essential information we need to extract from the users and the business
Top to Bottom UX Process in Detail8:53
UX Process from less detailed to more detailed explained
UX Basics Quiz
Download Resources and PDF Notes0:04
Download all the course resources, PDF notes and UX templates

Stakeholder Interviews5:59
First step in User Experience Process is Stakeholder interviews. Learn the question you need to ask in that interview here
User Interviews8:28
Second step is to get what your user needs are and how they behave by taking a User Interview. You can also dowload the questions you need to ask your user during User Interviews
Work Activity Affinity Diagram11:44
Creating an Affinity Diagram in the UX process is very essential. Learn how to do that with ease
Assignment → Affinity Diagram
User Personas6:05
User Personas are one essential part of knowing about your user's personality, goals and motivations. Learn more about Personas in this lesson
Online Tools to create Personas9:14
Learn about the Online tools you can use to create User Personas and export them to PDF or PNG
Assignment → Personas
Empathy Maps4:22
Learn about Empathy Maps and what they tell about our Users thoughts, emotions and actions
How to do Competitive Analysis?10:47
Each Startup or product you build, it is going to face some competition. Learn how you can improve the User Experience of your product with Competitive Analysis
Feature Matrix - Deciding which features to build first7:24
Learn how to use Feature Matrix in your User Experience Journey and decide which features you will build for your users

About Models & Diagrams3:34
Learn how we create different Models and Diagram during UX Design Process
System Model of your Product3:56
First Diagram or model you are going to design is your proposed System model. Learn how you can make that in your
Assignment → System Model
User Journey Maps9:13
Learn how to design a User Journey Maps or sometimes called Customer Journey Maps and how to pin point pain areas in your user's journey map
Assignment → User Journey Map
User Scenarios9:35
Learn about how User Scenarios play a vital role in UX Design Process. Learn how you can use Story format in creating User Scenario
Assignment → Create a User Scenario
User Stories5:14
Learn how you can create short one line User Stories as done in Agile UX to get User needs in one line
Assignment → Create User Stories
Hierarchical Task Inventory Model3:50
Learn how we can design Hierarchical task inventory model to define the boundary of your product and the tasks a user persona or work role can perform
Assignment → Create Hierarchical Task Inventory Model
Use Case Diagram in UX Process6:01
Learn how do we use Use Case Diagram in User Experience Process
Task Interaction Models5:35
Learn how to design a Task Interaction Model during UX Design Process

Information Architecture and Card Sorting Technique9:00
Learn what is included in Information Architecture and how we can use Card Sorting technique to define navigation of our product
Ideation & Quick Sketching3:20
Learn how to use ideation and quick sketching technique to create your first ideas in a UX Design process
User Flows + Site Maps13:11
Learn how to create User Flow Diagrams to show the flow of your product and learn how site maps are designing using an online tool Flowmapp
User Flow Diagrams and it meanings of its symbols9:49
Learn the basic shapes and their meanings in User flow diagram and how to use them with ease using a free online tool flowmapp
Assignment → Create a User Flow
Creating Wireframes with your UX Design Findings11:52
Learn how we approached the Wireframes and improved them using all the data we have collected in UX Design Process
All about Prototypes11:47
Learn what are different types of Prototypes and see the prototype I have created for the Forkland project
UX Deliverables6:21
Learn what are the final Deliverables you need to create in your UX Design process

Working with Developers as a UX Designer8:35
Working with Development team is the one skill every UX Designer must learn
4 Major Types of Usability Tests5:21
Learn about 4 major types of Usability Tests you can perform in almost every UX Design process
First Impressions Test (5 Second Test)5:40
Learn about 5 seconds (First Impressions) Test which will tell the user's first impressions about your product. Download the template of questions you need to ask
Assignment → Conduct First Impressions Test
Walkaround Usability Test1:57
How to perform a Walkaround or exploration Usability Test in your UX Process
Essential Tasks Usability Test10:23
List your essential tasks and conduct a usability test around them
Assignment → Conduct Essential Tasks Usability Test
User Surveys and Questionnaire8:11
Learn how to get user feedback with User Surveys and Questionnaire and what are the online tools to create Surveys

Requirements

No requirements, just a curious mind

Description

When a beginner start their User Experience Design process, they get confused about where to start the UX Design Process. There are hundreds of things involved in a UX Design process and each design firm uses their own version of this User Experience Process.

Project based course –

→ Creating and Improving User Experience of an Ecommerce Startup called Frokland

Should we start with User Interviews, Personas or Customer Journey Maps? Should we first define the scope of the product? Which UX process is related to Users or the Business?

In this course, you will learn how to start User Experience process in a simplified way for beginners and why do we need User personas, feature matrix, competitive analysis etc…

You will get tons of DOWNLOADABLE RESOURCES in the format of

PDF Notes

UX Templates to get started

You will learn about

User Life-cycle Funnel
Defining the Scope of the Product
Stakeholder Interviews
User Interviews
WAAD Affinity Diagram
User Personas
Empathy Maps
User Journey Maps
Feature Matrix
Competitive Analysis
User Scenarios
User Stories
Hierarchical Task Inventory Model
User Flows
Site Maps
Card Sorting for Information Architecture
Task Interaction Models
Wireframes
Prototypes (in details with types of prototypes)
Usability Tests
First Impressions Test (5 seconds test)
Essential Task Test
Workaround Test
Surveys & Questionnaire

I will also show you few online tools to create User Flows, Site maps, Card Sorting, Personas and User Journey maps so you can create them online with ease

If you have any question, you can always ask me

Now let’s dive into the course and start learning the UX process in detail

Who this course is for:

Graphic Designers
Developers
Entrepreneurs
Web Developer
UX Designer
UI Designer
Web Designer
Anyone who wants to learn UX Process

UX Design Process from User Research to Usability Testing

What you'll learn

Explore related topics

Course content

Introduction to the UX Process Course1 lecture • 2min

Introduction10 lectures • 47min

User Research and Business Research - Gathering data and making sense of it8 lectures • 1hr 4min

UX Design Process - Models and Diagrams8 lectures • 47min

Information Architecture, Card Sorting, Wireframes Prototypes and Detailed Specs7 lectures • 1hr 5min

Usability Testing and Development Phase6 lectures • 40min

What's Next2 lectures • 3min

Requirements

Description

Who this course is for: