UX Audits Using Heuristic Evaluation
- 1 hour on-demand video
- 1 article
- 3 downloadable resources
- 1 Practice Test
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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- A deeper understanding of Usability and why it is essential for creating any UX
- An understanding of the difference between different methods to evaluate a UX - Usability Testing and Usability Audit
- A deep dive into Nielsen's Heuristic which is a proven method to identify usability issues
- The confidence to contribute in a fast paced environment and meet business objectives quicker
- A framework that helps you and your team to reach to the usable and market ready product faster. You will be able to involve your team and client in the whole process
- Willingness to learn
- Exposure to Web and Mobile Apps
Can you think of two apps that do the same thing, but one is harder to use than the other? This lack of easiness is a result of bad usability of products.
Good news is, by making some small changes in your product you can really improve its usability. The first step is to identify the usability issues. UX Audits are the cheapest way of finding usability issues in a product.
This course will teach you how to conduct Usability/UX Audit using Nielsen's Heuristic. We will start from the very basics of usability and understand the importance of usability. You maybe a UX practitioner or you might be just starting out, this course is good for anyone who is involved in creating digital products.
You will learn the 10 Nielsen's Heuristics which are the set of rules to create usable digital products. We will cover each heuristic in detail with examples and practical ways to use them.
You will have access to the Bonus Content includes 3 more UX guidelines other than Nielsen's Heuritic :
Bruce Tognazini's First Principles of Interaction Design
Ben Shneiderman's Eight Golden Rules of Interface Design
Donald Norman Usability Principles
You will learn a practical step by step guide on how to conduct a UX audit and the team composition and size.
This course is divided into 5 sections with 4 quiz and 1 practice test.
Section 1 - What is Usability and why it matters
You will understand what makes a product usable. By the end of this section, you will have understood the difference between UX Audit and Usability Testing. This section also has a quiz at the end.
Section 2 - Nielsen's Heuristic Evaluation : 10 Heuristics and their application
In this section, you will know all about Nielsen's Heuristics with practical examples and methods to implement them. At the end, you will have a quiz.
Section 3 - How to Conduct Heuristic Evaluation
What are the practical steps to actually do the UX Audit of a Product. You will learn about the ideal composition of an evalutation team. Do not forget to take the quiz in the end
Section 4 - Closing notes, Goodbye and a Practice Test
Section 5 - Bonus Content
Bonus Content 1 (Video) - More Heuristics for UX Audit
Bonus Content 2 ( Video) - Ebooks and Webinars
Bonus Content 3- The List of Additional Resources
- Anyone who is responsible for building a Digital Product - Website / App / Softwares
- Product Designers looking to create more usable products
- UX Designers who want to make quick UX feedback a part of their design process
- The Solopreneurs who run a website and want to improve their conversions and engagement
- Freelance UX Designers who want to expand their portfolio with UX Audit Services
- Product Managers learning to evaluate their products internally first
- Developers digging deeper into design
- Product Teams that cannot spend a fortune on doing usability testings
- Anyone interested in Usability
I have created this course to share with you what I know about creating digital products that your users love and find usable. Usability is the most important part of any User Experience Design. This course is going to teach you a method to evaluate UX when you have limited time and resources.
Usability is such an important part of the overall User Experience, that it is defined as an ISO standard. In this lesson, we will dissect the ISO defined definition of Usability to understand different components of Usability with examples
The first Nielsen's Heuristic - Visibility of System Status is about maintaining clear communication and transparency with the users to enhance trust and safety. In this lesson we will learn about the 1st Nielsen's Heuristic and will also learn about ways to implement it.
The second Nielsen's Heuristic - Match between the system and the real world highlights the importance of using language, words, phrase and concepts that are familiar to the user so that it appears more natural to them. You will also learn about the methods to implement this Heuristic.
The Fourth Nielsen's Heuristic - Consistency and Standards keeps in mind the way human brain creates pattern over repeated interaction. This Heuristic suggests that novelty should not be made at the cost of consistency and standards that are accepted widely by users. You will learn about the different forms of Consistency and ways to maintain them.
The Fifth Nielsen's Heuristic - Error Prevention is about how the good experiences can turn into delightful experinces by helping users to avoid errors in the first place. Learn about some of the best practices to prevent errors.
The Sixth Nielsen's Heuristic - Recognition rather than Recall is about helping your users experience your product with least cognitive load. If you create soemthing that entirely disrupts their mental models, that can create a highly unpleasant user experience.
The Ninth Nielsen's Heuristic - Help users recognize, diagnose, and recover from errors is about how you can help your users to recover from errors with confidence. You will get familiar with some good and bad practices on how to help users to recognize, diagnose and recover from errors.
Learn how to actually do a UX audit using Nielsen's Heuristic Evaluation and other guidelines. This section will teach you about the critical paths or red routes, the ideal number of evaluators you should have on the panel, the role of the reporter and the good practices to avoid any bias in reporting the issues