
We will start with the introduction of usability to help you gain a basic understanding of its importance for product and service design.
We will dive deep into the well-known 10 design principles (so-called heuristics) developed by the usability expert Jakob Nielsen of Nielsen Norman Group with detailed explanations and examples.
We will guide you step by step through the evaluation process and provide a Heuristic Evaluation checklist and report template we use at UXBooost for you to perform evaluations of your own.
We will walk you through some practical examples to see how Heuristic Evaluations can be applied to real cases and demonstrate how the checklist is used.
In the following videos, a live Heuristic Evaluation is performed by a UX research expert on various screens of QEEQ.com - a global car rental agency.
Continuation of live Heuristic Evaluation on QEEQ.com
Continuation of live Heuristic Evaluation on QEEQ.com
In this video, you will learn how to assign impact scores in the Heuristic Evaluation checklist.
In this video, you will learn how to report insights. Andrea assumes the role of Evaluation Manager and demonstrates how to aggregate all the usability issues reported by 4 different evaluators using the checklist. He subsequently shows how to present findings in a report.
Welcome to UXBoost's UX Audit Course: Conduct Heuristic Evaluation in UX Design. We're a team of UX experts with over a decade of experience in performing Heuristic Evaluation - a tried and tested product evaluation method we swear by. Because it has helped us identify many usability issues over the years, is quick to perform, and is a useful skill to have no matter what stage in the UX journey you're on, we wanted to enable and equip you with the know-how by creating this course!
What you will learn from this UX audit course
A proven UX audit standard - Validate your products through Heuristic Evaluation when user research data is not available.
In-depth knowledge of usability - Avoid design flaws and maximize your revenue and conversions.
A certified UX skill - Strengthen your expertise as a UX practitioner and build up your portfolio and career.
A fast & effective interface evaluation method - Reduce time and cost in the early stages of your product development process.
Course Description
Want to create a product with great usability and high user satisfaction? Identifying usability issues is a key step towards that goal, and Heuristic Evaluation allows you to do just that.
Heuristic Evaluation is a UX audit method that enables the quick and effective examination of your product. It allows you to tackle usability problems in the primary stages of your development process.
This UX audit course has been developed by a team of UX experts at UXBoost who have performed Heuristic Evaluations for more than 10 years with companies of all sizes including Google, Trivago, and UniCredit Bank.
Meet Your Instructor
Andrea Di Nardo
Andrea is a seasoned designer and researcher with over 10 years of experience in helping small-to-large sized companies across the globe, design, improve, and scale products/services. He is a veteran in Heuristic Evaluation. He used this method for supporting corporations like Google, Trivago, and UniCredit bank. When he is not helping businesses improve their revenue and products with a design-driven approach, he is building and scaling Crické - a food startup revolutionizing the food industry by introducing insect-based snacks.