Using Emotional Intelligence on the Job
What you'll learn
- understand the impact of workplace emotions
- know how to communicate with empathy
- apply emotional intelligence in a confrontation
- help others develop self-awareness and empathy
Description
You feel that everything is wrong at work? Are you frustrated by your job? Is your working environment conflictual? Is it difficult to work with your colleagues? Do you feel like skipping work today?
If your answer is yes, the solution is simple: work on your emotional intelligence and everything will change. Take a short course with high impact.
After completing this course, you will be able to:
- understand the impact of workplace emotions,
- communicate with empathy,
- apply key emotional intelligence skills in a confrontation scenario, and
- help others to develop self-awareness and empathy.
Who this course is for:
- All who want to understand and develop their emotional intelligence skills will benefit from this course
- This course is for business and public relations professionals, managers and executives, but mainly for services and front-line workers.
Instructor
![Sorin Dumitrascu](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.3 Instructor Rating
- 37,189 Reviews
- 302,452 Students
- 160 Courses
Sorin Dumitrascu is a man with many talents and a passion for helping others grow and develop. He has been involved in the development and delivery of courses on management, computer literacy, human resources, career development, and more for over 15 years.
Sorin is also a certified trainer and project manager, with a master's degree in International Relations and Policy Making as well as a bachelor's degree in Law and Public Administration. He has coordinated projects in the areas of rule of law, regional development, and human resources for over a decade.
Sorin has an extensive background in civil service, private sector and NGO work. He has more than 15 years of managerial experience in justice, corrections, internal affairs, training, project management and consultancy within the private sector and NGO.
Additionally, he is certified as an ICDL tester and trainer for United Nations Peacekeeping Missions and holds a professional degree in public management.