Using Emotional Intelligence on the Job
What you'll learn
- understand the impact of workplace emotions
- know how to communicate with empathy
- apply emotional intelligence in a confrontation
- help others develop self-awareness and empathy
Description
You feel that everything is wrong at work? Are you frustrated by your job? Is your working environment conflictual? Is it difficult to work with your colleagues? Do you feel like skipping work today?
If your answer is yes, the solution is simple: work on your emotional intelligence and everything will change. Take a short course with high impact.
After completing this course, you will be able to:
- understand the impact of workplace emotions,
- communicate with empathy,
- apply key emotional intelligence skills in a confrontation scenario, and
- help others to develop self-awareness and empathy.
Who this course is for:
- All who want to understand and develop their emotional intelligence skills will benefit from this course
- This course is for business and public relations professionals, managers and executives, but mainly for services and front-line workers.
Course content
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- 1 questionIntroduction
Instructor
![Sorin Dumitrascu](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.1 Instructor Rating
- 26,646 Reviews
- 273,407 Students
- 137 Courses
Before Udemy, Sorin developed and delivered courses on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.
Currently working as a consultant and program manager, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.
Sorin coordinated during the last 12 years projects in the areas of rule of law, regional development and human resources.
He has more than 12 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).
Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).