Using Emotional Intelligence on the Job
What you'll learn
- understand the impact of workplace emotions
- know how to communicate with empathy
- apply emotional intelligence in a confrontation
- help others develop self-awareness and empathy
Description
You feel that everything is wrong at work? Are you frustrated by your job? Is your working environment conflictual? Is it difficult to work with your colleagues? Do you feel like skipping work today?
If your answer is yes, the solution is simple: work on your emotional intelligence and everything will change. Take a short course with high impact.
After completing this course, you will be able to:
- understand the impact of workplace emotions,
- communicate with empathy,
- apply key emotional intelligence skills in a confrontation scenario, and
- help others to develop self-awareness and empathy.
Who this course is for:
- All who want to understand and develop their emotional intelligence skills will benefit from this course
- This course is for business and public relations professionals, managers and executives, but mainly for services and front-line workers.
Instructor
- 4.3 Instructor Rating
- 46,772 Reviews
- 348,021 Students
- 196 Courses
Sorin Dumitrascu here! Currently the city manager of Ploiesti, Romania. I'm a certified trainer, project manager, and public manager with over 15 years of experience in managing, consulting and designing and delivering online training courses.
I have a Masters degree in International Relations and Policy Making, a Bachelor degree in Public Administration and a professional degree of Public Manager.
I'm specialised in business management, HR management, career development, project management, operations management and business analysis certification and career development courses.
I teach what I practice. I currently work, as a consultant and instructor, in various projects of United Nations, European Union, national and international NGOs and private companies - providing expertise in general management, industrial relations, prisons and corrections and adult education.
Whether you're looking to upskill or simply need guidance, I'm here to help you reach your goals!